IT Release Project Manager Connect with me using: ►►► jholling@live.com ◄◄◄ All Invitations to Connect Welcome LION – LinkedIn Open Networker **************************** Recruiters, HR Managers, Hiring Managers connect with me to get access to my network deep in industry leadership. **************************** Accomplished and highly motivated self-starter with broad based experience encompassing operations management, release management, and project management; keen ability to balance project requirements and customer requests to achieve aggressive goals and objectives. Inspiring leader with ability to motivate others to optimize quality and overall efficiency. Strong interpersonal skills, proficient in fostering positive stakeholder relationships and communicating effectively at all levels. Seeking to utilize experience and exceptional work ethic in an organization that values dedication and bottom-line results. Open to remote / telecommute opportunities. To brainstorm and collaborate on any of these perspectives, contact me at jholling@live.com.

Change Analyst @ From February 2015 to Present (9 months) Bothell, WAFounder | IT Release Project Manager @ Attending Networking Events Researching Industry Leaders Tracking Industry Trends Participating in Industry Discussions From 2015 to Present (less than a year) Greater Seattle AreaSenior IT Operations Program Manager @ *Leverage talents and expertise to skillfully manage assets and budget for MSDN/Technet/Visual Studio Online, as well as provide forward thinking team leadership to achieve goals and objectives. *Created, managed, and identified innovative solutions to continually improve Sprint planning/communication process for Service Engineering team; Streamlined/ran Incident Management for MSDN/Technet properties. Key Achievements: *Successfully reduced COGs by over $60k/month (25%); Reduced Server count by over 10%; Performed all fiscal asset planning, met all planned and unplanned hardware needs for 2 growing teams while remaining significantly below budget; Removed all dependency on DCI (loaned/rented virtual program) resulting in $80k/mo savings over 3 years; Recovered over $600k of unallocated hardware and returned savings to service pool. *Created and implemented budget tracking plan, identified and tracked discrepancies to resolution. Spearheaded several investigations resulting in significant refunds of more than $5k. *Planned/executed migration of over 200 servers into new datacenters with minimal seed servers and zero downtime. *Built a reusable planning/tracking infrastructure for launch readiness. Managed and communicated operational readiness plans for multiple large launches, including Windows launches which often increased traffic by 50%+. From September 2011 to October 2014 (3 years 2 months) MicrosoftRelease Manager | Software Project Management @ *Effectively managed MSDN/Technet Production releases. Envisioned, designed, and implemented communication processes and standards for partner publishing management. Key Achievements: *Drove implementation/standardization of MS Project; Implemented release process improvements resulting in 50% less release time; Enabled Dev/Test and Operations teams to function as a cohesive unit. *Defined and prioritized release scope and managed bug burndown for two simultaneous sprints, across three teams, driving toward CC and monthly release; led, coached, and guided team members. *Identified/requested hardware for new projects, which included identifying/mitigating failure points; Created and maintained infrastructure maps. *Ensured effectively communication regarding site and publishing status to all stakeholders. *Proactively analyzed weaknesses, documented disaster recovery plans, and made appropriate recommendations. From September 2006 to September 2011 (5 years 1 month) MicrosoftProduct Manager | IT, Projects @ *Effectively managed integration of worldwide internal Microsoft customers and strategic outsource partners (fulfillment vendors) into marketing programs systems. Key Achievements: *Supported and worked closely with partners to establish/manage customer and vendor integration milestones. Drove project results across all 4 regions. *Skillfully planned and implemented complex worldwide launches (often localized). *Identified and implemented process improvement opportunities to streamline tenant and vendor integration. Spearheaded a Quality Evaluation project for the platform to improve overall processes and documentation. *Assisted Product Management, Program Management, and Analyst team with platform releases, including input for Functional Specifications, Business Requirements, and configuration options. Provided appropriate documentation in support of overall project management processes. From September 2002 to September 2006 (4 years 1 month) Redmond, WA

Bachelor's degree, Business Administration and Management, General @ University of Washington From 1996 to 1998 Jennifer Holling is skilled in: Software Project..., Program Management, Agile Project Management, Agile Methodologies, Cloud Computing, Release Management, Scrum, SharePoint, Enterprise Software, Project Release..., Project Management, Microsoft Project, Project Coordination, Project Planning, IT Operations, IT Solutions, IT Strategy, IT Service Management, Infrastructure, IT Infrastructure..., Infrastructure..., Network Infrastructure, IT Infrastructure..., Infrastructure Planning, Asset Management, IT Asset Management, Servers, SharePoint Server, Server Architecture, Computer Hardware, Operating Budgets, Process Improvement, Management, Business Intelligence, Integration, Product Management