Outreach Networks, LLC.
President and Chief Operating Officer
2000 to 2005
Internet Security Systems/Netrex
Sr. Channel Account Executive
1996 to 2000
Enterprise Transformation Consultant
October 2017 to February 2018
Greater Detroit Area
Greater Detroit Area
Technology Team Lead, CRM Integration, ORM
August 2019 to October 2019
Team Leader, Business Intelligence (Marketing)
April 2018 to August 2019
Agile and Beyond Conference
September 2011 to March 2013
November 2016 to April 2018
Greater Detroit Area
Senior Director of Automotive Analytics
2016 to 2016
Senior Manager, Data Analytics and Business Intelligence
2014 to 2016
Senior Manager, Enterprise Data Warehouse
2013 to 2014
Greater Detroit Area
2009 to 2013
Greater Detroit Area
2007 to 2008
Security Practice Lead / SE Manager
2005 to 2007
Madison, Wisconsin Area
Team Leader, Marketing Personalization
Detroit, Michigan, United States
Team Leader, Salesforce Marketing Cloud
October 2019 to November 2020
What company does Jay Aho work for?
Jay Aho works for Outreach Networks, LLC.
What is Jay Aho's role at Outreach Networks, LLC.?
Jay Aho is President and Chief Operating Officer
What industry does Jay Aho work in?
Jay Aho works in the Financial Services industry.
President and Chief Operating Officer @ Outreach Networks, LLC. From 2000 to 2005 (5 years) Sr. Channel Account Executive @ Internet Security Systems/Netrex From 1996 to 2000 (4 years) Enterprise Transformation Consultant @ LeadingAgile From October 2017 to February 2018 (5 months) Greater Detroit AreaStrategic Advisor @ IT-Harvest Greater Detroit AreaTechnology Team Lead, CRM Integration, ORM @ Quicken Loans Led a team responsible for the integration of CRM and capital markets engagement for One Reverse Mortgage. From August 2019 to October 2019 (3 months) DetroitTeam Leader, Business Intelligence (Marketing) @ Quicken Loans Led business intelligence for marketing, responsible for lead categorization, campaign performance, attribution and client retention. From April 2018 to August 2019 (1 year 5 months) DetroitCo-Chair @ Agile and Beyond Conference The Agile and Beyond Conference is 100% volunteer-led. The organizing committee includes members from a wide variety of metro-Detroit companies, including financial services, manufacturing, publishing, technology, and more. The conference delivers a complete learning experience, powerful new skills, ideas and perspectives. Agile and Beyond is also an opportunity to learn from industry leaders, innovating practitioners, top authors, and peers from the Detroit Metropolitan area about lean and agile technology practices. From September 2011 to March 2013 (1 year 7 months) Dearborn MichiganBoard Member @ 58Ventures, LLC 58Ventures provides Business Intelligence consulting and development, Business Agility consulting, Leadership Development and Succession Planning. From November 2016 to April 2018 (1 year 6 months) Greater Detroit AreaSenior Director of Automotive Analytics @ IHS Markit Global provider of insights to support the decision-making processes of businesses and governments, headquartered in the UK with $2.7B USD in revenue and 13K employees. Left due to corporate-wide restructuring following acquisition.Served as executive leading efforts in R&D and innovation. Led global team of data scientists generating insights for OEM’s. Provided information about customer engagement, sales forecasting and optimizing incentive spend.► Delivered predictive insights for automotive vehicle ownership loyalty, directing OEM marketing efforts.► Enabled OEM’s to predict month-end sales forecasts in the first week of a sales month, down from three weeks.► Created streamlined R&D framework to accelerate product development from idea to commercialization. ► Acted as Executive Advisor in recommending an optimal portfolio of new R&D opportunities. From 2016 to 2016 (less than a year) Southfield MISenior Manager, Data Analytics and Business Intelligence @ Delphi Leading global supplier of automotive parts, headquartered in the UK with 161K employees and $17B USD in revenues.► Led Business Intelligence and Data Analytics for Delphi globally. Drove effort to enable Data as a Service, and evolve the analytics practice. Global team consisted of 23 developers, requirements analysts, project managers and data architects.► Developed a Business Intelligence Center of Excellence, streamlining efforts through engagement methodology. ► Launched initiative for Enterprise Data Warehouse infrastructure, developing RFP and selecting vendor. Integrated numerous separate Data Warehouses into one master warehouse, resulting in reduced costs and better insight into current state of business.► Initiated vendor search for Master Data Management Solution; organization decided not to pursue.► Improved transparency of department budget utilization enabling tracking of expenditure. From 2014 to 2016 (2 years) Troy MichiganSenior Manager, Enterprise Data Warehouse @ General Motors Selected to lead business intelligence, data warehousing, and predictive analytics solutions teams, providing support to a global user base. Assessed executive needs and developed appropriate business intelligence solutions including reports, dashboards, calculations, and extracts. Led requirements planning, design, and implementation of projects.► Led efforts to integrate global marketing data sources including media spend and performance (digital display, paid search, and clickstream), competitive information (market share and competitive spend), and web analytics (dynamic reporting, integration, and traffic analysis). ► Managed creation of executive dashboards to communicate progress on historic ignition recall campaign, generating insights that addressed delays. ► Created a micro-segmentation program to deliver private offers to highly targeted customers.► Streamlined architectural governance practices by placing approval process at beginning of project.► Assured solutions conformed to proper global enforcement standards: Data classification, PII, Safe Harbor.► Recommended data hub vs. gold source data sourcing strategies.► Liaised with IT groups on strategy and architecture decisions around electronic data use, transmission, and storage.Foundational understanding of:► Big Data / Database: Hadoop, BigSQL, Teradata► Managed File Transfer / Data Movement: IBM Sterling, IBM InfoSphere DataStage► Data Architecture► Data Integration / ETL► Quality Assurance / Release Management► Business Intelligence tools: Tableau, Cognos, SPSS, MS SSAS, ClickView From 2013 to 2014 (1 year) Greater Detroit AreaVice-President @ Pillar Technology Privately-held application development and transformation consultancy with 300 employees.Consultant, specializing in IT agility and executing business turn-arounds. Led efforts for long-term strategic business process improvement. Directed efforts in requirements planning, design, and implementation of complex software application development projects. ► Acted as lead consultant for an 18-month transformation engagement at General Motors.► Spoke on topics including enterprise agility, global agile software development, and software engineering.Contracted by GM through Pillar to establish an enterprise caliber approach to agile systems development. Team accomplishments:► Created a Culture of Continuous Improvement ► Delivered an Agile Readiness Appraisal identifying staff and supplier skillset deficiencies, internal process and toolset readiness.► Introduced a new value-based approach to managing their portfolio.► Created a new global contracting model to acquire agile talent.► Introduced metrics that provided real visibility in to the health of projects.► Created teams that delivered zero-defect code into production by implementing delivery engineering practices (Test-Driven, Continuous Integration, Automated Build).► Taught hundreds of workshop participants agile project management practices.► Converted a toll-gate oriented architecture review in to a proactive, consultative model.► Garnered the consensus of multiple executive stakeholders (PIO community).► Introduced a new Transition to Sustain model.► Implemented a model to accurately measure the project ROI delivered.► Created a comprehensive education program consisting of eLearning modules, hands-on workshops, on-demand and live webinars, and team emersion experiences.► Created an agile governance model (security standards, compliance, SOX, export, etc).► Substantially revamped a heavy-weight SDLC.► Created a new model for expense and capitalization From 2009 to 2013 (4 years) Greater Detroit AreaAccount Executive @ Gartner Leading IT advisory and analyst firm headquartered in Stamford, CT with 9K employees.Hired to sell subscriptions, research capabilities, and thought leadership events for major automotive clients including TRW, Borg Warner, and Johnson Controls. Provided superior service and built relationships with IT leadership. ► Achieved a 100% client retention rate by engaging each client individually. Achieved success during a difficult economy in Michigan for a struggling industry (Automotive Suppliers). From 2007 to 2008 (1 year) Security Practice Lead / SE Manager @ Berbee Provider of It solutions; acquired by CDW Company and now known as CDW Advanced Technology Services. Parent company is headquartered in Lincolnshire, IL and has 8K employees.Recruited as Sales Engineer and promoted to Security Practice Lead directing all pre-sales engineering engagements, building team from the ground up for complex custom projects in multi-site infrastructure and security solutions. Oversaw project plans, designs, and scopes of work. Resolved complex issues escalated from staff.► More than tripled quarterly security revenue by developing relationships with stakeholders at Cisco Systems. Berbee became the first organization to achieve Cisco’s Master Security Specialization.► Developed methodologies for deploying demo systems, use cases, tactics and proposal templates.► Consistently delivered solutions on schedule and at or below budget.► Assessed training needs of Professional Services engineers and developed training roadmap. Determined skill level of each direct report and created appropriate development plans. From 2005 to 2007 (2 years) Madison, Wisconsin AreaTeam Leader, Marketing Personalization @ Quicken Loans I lead a newly formed team focused on personalizing the experience of future clients. My team architects omni-channel top-of-funnel experiences, delivers conversion rate optimization, and innovates new ways of engaging clients in very personalized ways. Detroit, Michigan, United StatesTeam Leader, Salesforce Marketing Cloud @ Quicken Loans I lead a team of Salesforce engineers, business analysts, product owners and architects responsible for the deployment of Salesforce Marketing Cloud for the Quicken Loans family of companies. From October 2019 to November 2020 (1 year 2 months) Detroit MI
Extraversion (E), Intuition (N), Thinking (T), Judging (J)
1 year(s), 10 month(s)
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