UX Design & Customer Experience Strategy Leader & Consultant
Greater Philadelphia
Zimmer Digital Media
Principal
February 2002 to April 2006
Greater Philadelphia Area
MBNA Bank America
User Interface Designer
September 2004 to September 2005
Newark DE
Intermedia Interactive Solutions
Manager of Operations
June 1999 to June 2000
GoTechnics
Technology Consultant
June 1998 to June 1999
CoreStates Financial Corp.
Multimedia Producer
April 1996 to June 1998
Journal Newspaper Group
Art Director
June 1995 to April 1996
Berlin NJ
Interlink Group
Marketing Coordinator
May 1992 to June 1995
Voorhees NJ
Corporation Service Company
User Interface Designer
January 2004 to September 2004
Bank One
User Experience Lead
January 2003 to January 2004
Wilmington DE
Radian Guarantee
UI Designer
September 2002 to January 2003
Zone Telecom
Web Product Manager
February 2001 to February 2002
NFL Films
User Experience Designer
June 2000 to February 2001
Broadcom Inc.
Principal Portfolio Experience Strategist – Enterprise Software Division
Ewing NJ
Primavera Systems
Lead Usability Engineer
September 2005 to April 2006
Bala Cynwyd PA
IMPACTFUL DIGITAL
Founder, Principal CX / UX Consultant
NYC & Philadelphia
H4B Chelsea
SVP Customer Experience, Experience & Content Lead
March 2015 to September 2016
NYC & NJ
Rosetta
Associate Partner, VP User Experience
June 2007 to March 2015
Hamilton NJ
GSI Commerce, an ebay enterprise company
Sr. Information Architect
April 2006 to June 2007
King of Prussia PA
QuickSELLit
VP, Chief Experience Officer
October 2005 to May 2007
Greater Philadelphia Area
Franchise Documents
Partner
January 2002 to January 2007
Greater Philadelphia Area
What company does Jason Zimmer work for?
Jason Zimmer works for Zimmer Digital Media
What is Jason Zimmer's role at Zimmer Digital Media?
Jason Zimmer is Principal
What industry does Jason Zimmer work in?
Jason Zimmer works in the Internet industry.
📖 Summary
Principal @ Zimmer Digital Media From February 2002 to April 2006 (4 years 3 months) Greater Philadelphia AreaUser Interface Designer @ MBNA Bank America From September 2004 to September 2005 (1 year 1 month) Newark DEManager of Operations @ Intermedia Interactive Solutions From June 1999 to June 2000 (1 year 1 month) Technology Consultant @ GoTechnics From June 1998 to June 1999 (1 year 1 month) Multimedia Producer @ CoreStates Financial Corp. From April 1996 to June 1998 (2 years 3 months) Art Director @ Journal Newspaper Group From June 1995 to April 1996 (11 months) Berlin NJMarketing Coordinator @ Interlink Group From May 1992 to June 1995 (3 years 2 months) Voorhees NJUser Interface Designer @ Corporation Service Company From January 2004 to September 2004 (9 months) User Experience Lead @ Bank One From January 2003 to January 2004 (1 year 1 month) Wilmington DEUI Designer @ Radian Guarantee From September 2002 to January 2003 (5 months) Web Product Manager @ Zone Telecom From February 2001 to February 2002 (1 year 1 month) User Experience Designer @ NFL Films From June 2000 to February 2001 (9 months) Principal Portfolio Experience Strategist – Enterprise Software Division @ Broadcom Inc. Ewing NJLead Usability Engineer @ Primavera Systems From September 2005 to April 2006 (8 months) Bala Cynwyd PAFounder, Principal CX / UX Consultant @ IMPACTFUL DIGITAL Led Customer Experience (CX) Strategy, User Experience (UX) Design and Content Strategy activities for digital agency and product development organization clients. Partnered closely with executive stakeholders to manage and contribute to product backlogs, user stories, feature roadmaps, timelines and estimates. Projects include marketing and ecommerce websites, web and native applications in all types of environments, including remote, agile and offshore. Deliverables include heuristic evaluations, sitemaps, user-flow diagrams, personas, wireframes, content inventories, content matrixes, content calendars, UI designs, and app and responsive prototypes. Notable clients include: PulseCX, Acrometis, Korn Ferry, Tupperware and ABC Financial. NYC & PhiladelphiaSVP Customer Experience, Experience & Content Lead @ H4B Chelsea Led User Experience Design, Content Strategy, SEO and Experience Technology disciplines as part of the Customer Experience team for this large healthcare-focused integrated agency. Evangelized a Customer-Centered philosophy, and integrated new offerings such as rapid prototyping of mobile and responsive UX, and agile user research. Helped create and promote a new innovation think tank within the organization, focused on applying lean and agile methodologies to traditional agency strategy work, thereby reducing costs and timeline. Participated in business development and client service activities. Managed proposal requests, statements of work, project scopes, timelines, estimates and resourcing. From March 2015 to September 2016 (1 year 7 months) NYC & NJAssociate Partner, VP User Experience @ Rosetta Introduced Experience Design as a discipline to this Top 10 Digital Agency. Evangelized and incorporated it seamlessly into Rosetta’s service offering. Led multiple project delivery teams encompassing experience design, user research, content strategy, visual design, and copywriting functions to deliver innovative, award-winning products and solutions for clients. Managed work at both strategic and tactical levels throughout the customer lifecycle and across multiple channels. Actively participated in business development and client service activities. Managed proposal requests, statements of work, project scopes, timelines, estimates and resourcing. Partnered successfully at executive and C-levels. Communicated, presented and built consensus effectively within both Rosetta and client organizations. Created and socialized new standards for User Centered processes and deliverables. Drove product innovation within the organization. From June 2007 to March 2015 (7 years 10 months) Hamilton NJSr. Information Architect @ GSI Commerce, an ebay enterprise company Led UX design and Information Architecture efforts for large-scale ecommerce websites. Select sites include: RadioShack.com, AceHardware.com, DicksSportingGoods.com, ShopPBS.org, BCBG.com, and Nick.com. Gathered requirements and conducted user research activities, such as heuristic reviews, competitive assessments, card sorts, surveys, and design validation tests. Created strategies to optimize effectiveness. Led efforts to establish agile development methodologies. Involved in the creation of project plans, estimations and time lines in on-shore, off-shore and near-shore environments. Created HTML and PHP based proof-of-concept prototypes. From April 2006 to June 2007 (1 year 3 months) King of Prussia PAVP, Chief Experience Officer @ QuickSELLit Led holistic Customer Experience design and development efforts for a startup franchise company. Responsible for Creative, UX, Content, Technology Development/Integration and SEO/SEM. Co-led creation of physical in-store experiences and workflows as well as their integration into a holistic Customer Experience. Managed corporate site, franchisee portal and web based workflow application which integrated directly with several large commerce APIs from eBay, PayPal and Google. From October 2005 to May 2007 (1 year 8 months) Greater Philadelphia AreaPartner @ Franchise Documents Co-founded a consultancy that provided template documents and advice that enabled small organizations to comply with federal and state franchise disclosure regulations. From January 2002 to January 2007 (5 years 1 month) Greater Philadelphia Area
Introversion (I), Sensing (S), Thinking (T), Perceiving (P)
2 year(s), 0 month(s)
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Likely
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