Jason MBA's Email Addresses & Phone Numbers

I have over six years of work experience in the healthcare industry including Primary Care, Substance Abuse, and Behavioral Health services. My skills at my previous employer, Yo San, include supervising practitioners, interns, & administrative staff, creating policies & procedures, and improving the overall efficiency of the procedures. As the Program Manager at Eldorado, I was in...

I have over six years of work experience in the healthcare industry including Primary Care, Substance Abuse, and Behavioral Health services. My skills at my previous employer, Yo San, include supervising practitioners, interns, & administrative staff, creating policies & procedures, and improving the overall efficiency of the procedures. As the Program Manager at Eldorado, I was in charge of a $700,0000 contract with Los Angeles County Department of Mental Health. I lead the planning and implementing of our Electronic Health Records system. Other experiences include opening a new drug testing program, managing a substance abuse clinic, and implementing standards to receive accreditation status from the Council on Accreditation. I am also a 2015 MBA candidate at UC Irvine's Paul Merage School of Business.Assistant Center Manager @ Aiding in the management of operations including 330 employees and 550 patients. Directly overseeing eight employees and four supervisor staff with 58 employees under them. From April 2015 to Present (7 months) Clinic Manager @ Responsible for day to day operational activities of the clinic and responsible for marketing and promotional activities *Increased new patient count by 34% and increased revenue by 30% within the first two months From September 2014 to April 2015 (8 months) Greater Los Angeles AreaPrimary Care Assistant Operations Manager @ Responsible for the development and implementation of strategies and policies for 11 clinics and 40 employees including completing credentialing paperwork for clinical staff. * Led planning and implementation of Electronic Medical Record system for doctors, managers, medical assistants, and billers. This increased billable claim amounts and number of patients seen per day and reduced the cost of physical supplies * Implemented performance and quality improvement plan including steps to reduce deficiencies to ensure superior patient care and compliance with licensing and managed care plans. This led to an increase in patient satisfaction and a reduction in corrective action items * Aided in the preparation of five new community clinic sites resulting in community clinic licenses for all sites * Collaborated on the integration between primary care, behavioral health, and substance abuse services resulting in an increase in billable hours between the three services offered From June 2012 to March 2014 (1 year 10 months) Greater Los Angeles AreaExecutive Committee Member @ Member of Executive Committee for Substance Abuse, Primary Care & Behavioral Health Programs in addition to normal job duties. Projects included analysis of organizational productivity patterns and development of a performance incentive plan and conducting market research and recommending a new pay scale. From March 2009 to March 2014 (5 years 1 month) Greater Los Angeles AreaBehavioral Health Program Manager @ Managed behavioral health operations at 9 clinics with a budget of $700K and supervised a 16-person staff. Responsibilities included hiring, credentialing, training, and supervising work activities of clinicians, quality assurance team, clerical personnel, and billing team. Additional responsibility includes oversight of revenue cycle including billing and insurance claim verification for Medi-Cal, Medicare, and other insurances. * Formulated and implemented policies and procedures based on requirements needed to maintain accreditation through the Counsel on Accreditation and Certification through LA County Department of Mental Health and received accreditation beginning in 2010; trained staff on the policies and procedures * Led inception and development of Electronic Health Record system, which increased accuracy and reduced deficiencies and late submission of chart documentation * Implemented a quality improvement plan by creating a quality assurance team and tracking their performance, increasing documentation compliance from 40% to 90% * Monitored and trained billing team on revenue cycle, increasing turnaround time on receiving payments and amount of money received for claims From January 2009 to March 2014 (5 years 3 months) Greater Los Angeles AreaDrug Testing Development Manager @ Established new drug testing services in 14 locations with a total staff size of 28; trained staff on new product offerings. * Executed marketing strategy using online and traditional media in conjunction with in person meetings all under a limited budget; resulted in the signing of 40 new clients generating $3,000 in monthly revenue after the first year * Led technical support for customers and staff resulting in fewer customer complaints than in prior years From December 2010 to May 2012 (1 year 6 months) Greater Los Angeles AreaSubstance Abuse Clinic Manager @ Directed supervision of service delivery system with 115 clients and a 5-person staff including training and developing staff with weekly staff meetings and monthly case conferences. * Implemented a new process to increase collection rate from 85% to 100% within 3 months, which produced a constant collection rate of $35K per month in private client fees * Raised yield of billable services by 25% by implementing a medical necessity form which provided counselors with a recommended number of times to meet with a patient on a monthly basis based on a scored questionnaire From March 2010 to November 2010 (9 months) Greater Los Angeles AreaResident Assistant @ Organized educational and social support for 1,250 students. * Assessed the needs of students to develop and implement over 10 events with more than 20 people at each * Provided counseling and mediated roommate conflicts preventing “large scale” incidents From August 2006 to December 2009 (3 years 5 months) Berkeley, CAMaster of Business Administration (M.B.A.) @ University of California, Irvine From 2012 to 2015 Bachelor of Arts (B.A.), Psychology @ University of California, Berkeley From 2004 to 2008 Jason MBA is skilled in: Program Management, Operations Management, Healthcare Management, Healthcare, Integration, Accreditaiton of Mental..., Business Strategy, Quality Assurance, Quality Improvement, Business Analysis, Healthcare Information..., Social Media Marketing, Online Marketing, Strategic Planning, Development, Managed Care, Accreditation, Performance Management, Management, New Business Development, Policy, Clinical Research, Leadership