Director of Information Technology/ IT professional with 15+ years of progressive experience and accomplishments in Information Technology including network administration, design and architecture, project management, and technical support. Strategic and collaborative leader with a track record of aligning IT and business strategies to support technology requirements for small-to–mid size companies -- with improved service levels and reduced
Director of Information Technology/ IT professional with 15+ years of progressive experience and accomplishments in Information Technology including network administration, design and architecture, project management, and technical support. Strategic and collaborative leader with a track record of aligning IT and business strategies to support technology requirements for small-to–mid size companies -- with improved service levels and reduced costs.
Expertise leading multiple high-level projects, from the group up, to include strategic planning and scope, executive collaboration, budgets, vendor relationships, and administration of a company’s entire IT infrastructure including networks, platforms, servers, enterprise enabling, security, and desktop support. Self directed, decisive, and flexible in providing “best-in-class” customer service while delivering solutions to resolve challenging and diverse IT issues.
Director of Information Technology @ -Report to the CEO & responsible for the organization’s IT department, including directing IT resources with a WAN of 200+ end users at three manufacturing facilities in Hereford, TX, Plainview, TX, Russell, KS, also at corporate HQ, Dallas, TX.
-Collaborate with the CEO & Executive Team on strategic direction, goals & IT decisions.
-Successfully lead & manage professional staff. Effectively train & develop variety of skills including teamwork, organizational planning, prioritizing, resources,& technical skills.
-Responsible for administering, maintaining & supporting the network infrastructure, including technical direction & implementation of the network architecture.
-In spite of financial constrictions, created value by developing & delivering operational efficiencies, despite being faced with a possible asset sale & eventual equity sale. Successfully delivered consistent service & effective solutions with an IT spend at a significantly lower percentage of revenues than the average in our industry, as well as benchmark costs lower in IT spend per FTE (Source – Gartner).
-Led a procurement & implementation project of truck scale & grain management systems at multiple plants, resulting in increased product output, as well as significantly improved accuracy in financials & transaction tracking.
-Assisted in navigation through 18 months of a state of Chapter 11, various ownership changes, M&A opportunities, & JV projects, successfully continuing to deliver services & efficiencies throughout these challenges (2010-2014).
-Led a project to convert server infrastructure from physical to virtual across all facilities, adding centralized storage & failover redundancy.
-Led a successful Design/Architect Project for the entire WAN during the construction of two new plants in TX. Merged the existing plant in KS into the infrastructure – with a seamless migration.
-Managed growth in end-users from start-up mode to the current size of 13 times original user base. From March 2007 to Present (8 years 10 months) Dallas/Fort Worth AreaConsultant @ With the approval and knowledge of my primary employers, take on various projects to assist small businesses with IT needs and strategies, on my own time. Lunches, evenings, weekends are spent maintaining and enhancing my technical skills, while ensuring that my clients were able to minimize their IT spend while having an effective technological environment. From 2004 to Present (11 years) Network Engineer/Consultant @ -Consulted with small to mid-range accounts in diverse industries, including Professional Services, Commercial Real Estate, Financial Services, Manufacturing and Construction.
-Provided technical leadership, identified and presented solutions to meet client’s business requirements and goals, including:
-Network infrastructure and design
-Configurations, installations, upgrades and migrations
-Deployment of back-office networks, servers and workstations for diverse clients.
-Assisted on consulting project that built White Energy’s first network with 15 end users. This accomplishment led to being recruited to White Energy as the IT Manager in 2007.
-Managed client relations and maintained documentation within a CRM system.
-Consulted on numerous terminal service and VPN environments to facilitate remote productivity.
-Supported Timberline and MAS90 products from Sage Software. From 2006 to 2007 (1 year) Dallas/Fort Worth AreaSystems Engineer/Senior Help Desk @ Government infrastructure services and solutions provider, specializing in logistics projects for DOD, NASA, the State Department and Federal clients. Services include Acquisition Support, Facilities Management and Base Operations Support, IT Support, Logistics, Multimedia Services and Program Management Support.
-Reported to the Technical Director. Consulted on multiple projects, including network architecture/design, disaster recovery, as well as upgrades, migrations, configurations and deployment of network infrastructure for robust technology solutions with government clients.
-Managed a medium sized Helpdesk staff, including hiring, training and performance evaluations.
-Played key role in the development of the company’s proprietary Help Desk System, led design and implemented the new Help Desk Ticketing software system.
-Managed a migration project from a Windows NT and 2000 network to native mode 2003 Server environment SAN with VMware virtual services and ancillary aspects of the migration from Exchange 2000 to 2003, as well as redeployment of network services, SQL document management system and BES server.
-Led migration project from hosted Exchange service to in-house Exchange 2000.
-Partnered with NASA Security facilities to collaborate on a project at NASA sites that transitioned the departing contractor’s network and implemented a new network and computers.
-Administered and configured a SQL-based document management system, Document Locator, which was a similar product to Microsoft SharePoint.
-Planned, configured, deployed and administered Active Directory and Group Policy Objects.
-Built, configured and upgraded and repaired back-office Windows 2000 and XP workstations.
-Assisted in deployment and administration of various Internet services, including Web-based time reporting software, Outlook Web Access and a Document Management database system.
-Developed documentation and processes to make organization ISO:9000 compliant. From March 2003 to June 2006 (3 years 4 months)
Jason Dimaio is skilled in: Integration, Microsoft Exchange, VMware, Servers, System Administration, Project Management, Windows Server, Process Improvement, Security, Technical Support, Management, Budgets, Databases, Strategic Planning, Disaster Recovery
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