Global Demand Planning @ From January 2015 to Present (10 months) SingaporeAsst. Manager NPI, Asia @ • Leading and driving as Asia’s NPI Lead to create “consciousness” in every part of the business that impacts the successful rollout of the NPI.
• Driving weekly meetings with stakeholders from Merchandising, Demand and Supply team based on the RACI.
• Analyze on the impacts and repercussions
• Collaborate with Merchandising and Sales team on the Seasonal Strategy on key stocking products for each season.
• Analyzing the seasonal new product and product discontinuous based on demand and consumption.
• Collaborating with Merchants and Supply on the decision of material exposure impact for discontinuing products. From 2012 to 2012 (less than a year) SingaporeSnr Sales Forecast analyst (Asia) @ • Work with Country Sales Forecasters and Channel Planners; Regional Supply Team; and Global SCM/Planning Team to develop, drive and embed S&OP processes and best practices across Asia.
• Help manage and perform monthly forecasting and netting process cycle in sales organizations in Asia
• Track, publish and conduct monthly review on forecasting and total demand plan key performance metrics for each organization
• Review and understand monthly net demand plan output and its impact from the changes in demand /supply flow, factory commits/delays.
• Develop good understanding of country/channel/season/segment/product sales trends and ability to apply insights to sales forecast & revenue projection
• Develop and manage customer specific demand and replenishment plans for selected accounts/ channels.
• Demonstrate good account/channel knowledge to validate historical and forecast data to accurately reflect the business plan. Forecast will include everyday base business, market intelligence around promotion/ad plans, new items, discontinued items, seasonality etc.
• Monitoring and analyzing customer specific data/trends: point of sale, inventory, in stock levels and orders. Make recommended adjustments to forecast based on changes in demand and market trends.
• Provide account/channel forecast specific input into the monthly S&OP process for both unit and financial forecast process.
• Conduct reviews of account/channel forecast and data with sales. Leverage forecast exception tools and planning skills to proactively identify and resolve item issues impacting service, cancellations and inventory.
• Facilitate meetings to discuss account/channel forecasted requirements and close gaps on any issues. Consistently, communicates major changes, issues to Marketing/Supply Planning/Sales.
• Measure, monitor and report key performance metrics. Obtain feedback, analyze results, perform root cause analysis and generate reports. From 2009 to 2012 (3 years) SingaporeSnr Global Planner (Global) @ • Review Business Planning needs with the Factories, including Machines, Assembly lines and 2nd tier suppliers
• Monthly review of Manufacturing Forecast with Regional Demand Planning teams and the Factory Planning teams.
• Translate manufacturing forecast to detail needs for Mold capacities, Materials requirements and 2nd tier suppliers
• Provide build plans and recommendations to level load resources
• Identify critical path and capacity constraint; review and recommend Pre-Buy of materials and Pre-Build plans
• Materials Planning includes re order decisions, reviews for sustainable demands, MOQ, EOQ and price/qty breaks considerations
• Review Lead times and Capacity needs to meet target lead times. Adopt flexible and capacity sharing of common product family lines to reduce lead times and resources needed
• Manage Open Order Summary with the relevant Exception Reports, including Leadtime compliance, OTD and MOT evaluation; provide recommendations, resolutions and participate in decision making
• Manage Allocation plans when needed
• Participate in new system/process implementations and facilitate supply chain projects to improve overall efficiency and responsiveness
• Extract and collate data to measure, analyze and publish key performance metrics, including identify and implement corrective plans with respective operation From September 2008 to 2009 (1 year) SingaporeProgram Administrator @ • Strong analytical capabilities, negotiation skills and ability to multi task
• Excellent written and oral communication with the ability to communicate/relate well to individuals at all levels and function well in a multi-cultured environment
• Team player who has demonstrated influencing and collaboration skills, as well as ability to work effectively across functions
• Costing and suppliers development
• Analyzing and translating demand forecast to drive correct materials in order to meet the on-time delivery.
• Manage and submit Cost Reduction, Demand Delivery, Daily to Quarterly Revenue and KPI reports.
• Formulate and manage transitional program
• Formulate continuous cost reduction program for parts.
• Implementing new processes to improve the on-time delivery, quality and testing
• Resolve delivery and customer shipment
• Possess high level of discretion and integrity
• Seek out partners and develop tactical plans to crystallize the business strategies into viable business opportunities.
• Coordinating meetings betweens customers and business partners.
• Develop and maintain good business relationship with business partners/customers to facilitate data gathering and business development activities. From 2005 to 2008 (3 years) SingaporeSales & Marketing Executive @ • Handling enhancement projects on improving customer service effectiveness & service quality
• Preparing of rolling forecast
• Monitor inward and outward Shipment
• Trade Net – declaration of permits.
• Negotiation of payment terms (e.g. L.C negotiations)
• Preparing of Latest Estimates and Budget
• Involve in meetings with the warehouse, shipping /forwarding companies
• Coordinate with the accounts department to ensure an accurate month end closing for the sales and stocks for the month.
• Evaluate performance of warehouse, shipping / forwarding companies
• Responsible for loading plan and daily work-in-progress management, resolve delivery and customer shipment From 2004 to 2005 (1 year) HR Administrator @ • Ensure smooth operation of the administration which includes house keeping and office maintenance.
• Responsibilities include general office procurement, hotel reservations and air travel.
• Regular price review with hotels, travel agencies, and office stationery and pantry amenities. Implementing the Standard Operating Procedures for individual department
• Monitor and administering processes and systems to ensure effective support.
• Organizing and coordinating internal functions and foreign diplomats visit to the company From 2002 to 2004 (2 years) SingaporeFlight Stewardess @ Ability to handle people from all walks of life. This enhances my communication skill as I have the opportunity to communicate with people globally.
• Pro-activeness and re-activeness is a skill that has been part of the training during my service with the airlines.
• Precise inventory checks on supplies, like food and beverage to night amenities
• Trained always handle all situations with diplomacy, sensitivity and confidence. And hence this has been seen and appreciated by many passengers with their personal positive feedback to the company. From 1995 to 2002 (7 years) Singapore
Jasmine Khoo is skilled in: Implementation of..., SAP Implementation, Demand Planning, NPI Management, Demand Forecasting, Supply Chain, Production Planning, Supply Chain Management, Supply Chain Operations, Product Development, Supply Chain..., SAP APO, SAP - Order To Cash, Management, Manufacturing, Merchandising