Jamesa Thompson's Email

Principal Agency Liaison - Legal Recoveries @ • Create/maintain a process to review foreclosure notices received from various law enforcement/courts • Maintain daily reports regarding negative interest balances • Oversee 1099c tax reporting process • Gather data for monthly sales tax report to meet specific state deadlines • Conduct a deep dive into various systems for breakdowns in current processes • Maintain communication with primary vendor to ensure that inventory is accurate • Review and process bankruptcy affidavits within a timely manner • Responsible for notarizing repossession affidavits • Review and process repossession affidavits, as needed From June 2014 to Present (1 year 6 months) Plano, TXExecutive Funding Analyst @ • Maintained a manual work queue with the end result of funding contracts that are received from our Executive Diamond Dealers as soon as possible and in an efficient manner • Verified documents for misrepresentation to ensure clean loans are put on the books • Responded to email requests from funders regarding LexisNexis and 4506-T IRS tax requests. • Restructured deals that are received from 130 CarMax stores • Coached new and tenured associates • Compiled a daily morning inventory report for nine funding territories • Reviewed all quality scores and submitted the weekly disputes for the team • Lead team meetings regarding policy and procedures updates • Identified trends regarding quality errors while finding ways to increase the quality score for our overall team • Updated the Visual Management board weekly with quality metrics and trends • Reviewed and submitted policy and procedures requests related to the funding process • Participated on the Funding Success Panel to discuss how to be successful in the funding role with the new hire classes before they are released from training • Acted as lead liaison between Capital One and top performing dealership for Fax Funding pilot From January 2012 to June 2014 (2 years 6 months) Plano, TXDealer Funding Analyst @ • Maintained a manual work queue and funded new contracts as soon as possible and in an efficient manner • Verified documents/information with dealerships, applicants, and employers • Contacted employers, applicants, and dealerships to obtain documents that were needed to complete the funding package within a timely manner From March 2011 to January 2012 (11 months) Recovery BK Dismissal Specialist @ • Maintained a manual work queue of approximately 100-150 delinquent accounts that had been dismissed from bankruptcy • Located customers and collateral via skip tracing methods • Contacted customers via outbound phone calls to resolve delinquency and/or repossess Capital One's vehicles • Calculated payment plans that would assist customers with repayment of their debt while also complying with Capital One's policies and procedures • Interacted with recovery vendors via phone to exchange information in an attempt to locate collateral From March 2010 to April 2011 (1 year 2 months) Loss Mitigation Specialist @ • Maintained a manual work queue of approximately 50-75 charged off accounts. • Located customers and collateral via skip tracing methods • Contacted customers via outbound phone calls to resolve delinquency and/or repossess Capital One's vehicles • Interacted with recovery vendors via phone to exchange information in an attempt to locate collateral • Informed the customers about the various methods that Capital One Auto Finance had available to help them keep their auto loans current going forward. From September 2005 to March 2010 (4 years 7 months)

Bachelor of Science, Criminal Justice @ University of North Texas From 2007 to 2010 English Major / Criminal Justice Minor @ Texas A&M University From 1999 to 2001 Jamesa Thompson is skilled in: Credit, Loss Mitigation, Credit Analysis, Loans, Funding, Finance, Risk Management, Financial Services, Credit Risk, Banking, Portfolio Management, Underwriting, Relationship Management, Call Centers, Mortgage Lending, Loan Servicing, Criminal Justice, Skip Tracing, Loan Origination, Notary