James Johnson's Email Addresses & Phone Numbers

📖 Summary

Strategic Sales Director, West Coast @ Oracle Named Enterprise Accounts (1 Billion and above): Marvell Semiconductors, LAM Research, Silicon Valley Bank, Coherent, Juniper Networks, Flextronics, ASI Computer Technologies, Omnivision Technologies, Polycom, Trend Micro Incorporated, Verifone Systems, Inc, The PMI Group, Linear Technology Corporation, Bank of the West, Fry's Electronics, and Certicom Corp. Oracle CX for Service is a suite of customer service and support applications under the Oracle Cloud product line for customer experience (CX) management. It provides multichannel ticket management, which combines all customer service touchpoints—Web, social, mobile, contact center and field service. This enables customer service representatives to better understand customers and quickly address issues in whatever channel the customer is most comfortable with.Oracle CX for Service also offers self-service capabilities, allowing businesses to brand and deploy support sites that offer guided assistance to relevant answers. When an agent is needed, help is a click away with chat, click-to-call and virtual assistance.In addition, Oracle CX includes social media monitoring and analytics, so service reps can listen across multiple social media channels for service comments and potential issues. This enables them to route issues, respond and proactively engage customers via social channels. Redwood Shores, CASales Director - West Coast @ goTransverse goTransverse powers leading-edge companies who push conventional boundaries with disruptive product and services offerings. The TRACT® platform supports the monetization of any combination of one-time, subscription, and usage-based offerings with near real-time metering, rating and native revenue recognition. The result is top-line revenue growth, faster time-to-market, visibility into revenue streams and operational savings. Our customer base includes publicly traded and privately held companies typically technology-focused in cloud solutions, digital entertainment and media, Internet of Things (IoT), Machine-to-Machine (M2M), logistics and hosting/managed services. From April 2012 to June 2013 (1 year 3 months) Redwood CitySales Director - West Coast. @ Aria Systems Aria systems is the industry standard and market leading provider of on-demand billing and customer life-cycle management products that enable our customers to increase demand and profitability and control billing costs, while maintaining focus on their core business.Aria enables providers to define, manage and improve the customer experience — not just perform back office billing functions. Provides a future-proof solution with unparalleled flexibility System controls puts the power in the hands of the provider to control system costs and increase efficiencies From 2008 to April 2012 (4 years) San Francisco Bay AreaSr. Account Manager - West Coast @ Zuora The way people buy has changed for good. To meet the needs of today's customers, companies are increasingly offering subscription services. Zuora's vision is to provide everything you need to power a subscription business, from Z to A. Subscription Billing. Usage Billing. And, complex Recurring Models. James was one of the “original forces” at Zuora in which he joined in 2009 as the first Sales executive to lead the sales efforts for Northern America. 12th overall Employee @ Zuora. Personally asked by the founder & President, K.V Rao, to join Zuora. Helped Zuora achieve 100 customers' in its first 9 months. Record Holder for the most net-new SaaS opportunities (27 new deals in total) in a quarter. Largest Enterprise Deal closed in 2008. Helped design the initial product roadmap. From October 2007 to December 2008 (1 year 3 months) Redwood Shores, CAInside Sales Manager - US & Latin America @ Check Point Software Technologies Check Point Software Technologies Ltd. develops, markets and supports a range of software and combined hardware and software products and services for information technology (IT) security and offers its customers an extensive portfolio of network and gateway security solutions, data and endpoint security solutions and management solutions. Its solutions operate under a unified security architecture that enables total end-to-end security with a single line of unified security gateways and allows a single agent for all endpoint security, which can be managed by a single unified management console. On January 17, 2007 the Company acquired 98.5% interest in Protect Data AB. From March 2006 to September 2007 (1 year 7 months) Redwood Shores, CA(UCG) - Solution Specialist - West Coast @ Microsoft Office Unified Communications Group (UCG) - Microsoft is the visionary technology leader that creates innovative software to help individuals and organizations realize their full potential.We’re a global company in over 100 countries, but we often act like a startup. We do software—but we also do hardware, services, research, and community outreach. We work hard, but we value work/life balance, and each of us defines what that means to us. So why not explore what we do, where we do it, and what life is really like at Microsoft? You just might be surprised. From 2002 to 2006 (4 years) Mountain View, CAAccount Executive @ Playback Media LMS Provider, ASP Application. From 2000 to 2002 (2 years) Redwood Shores