James Graham's Email Addresses & Phone Numbers

📖 Summary

Experienced, Versatile and Capable Director of Retail Operations, with proven success in all aspects of developing the retail and operations business in a multi-channel, multi-site/single site environment.Director of Retail Operations @ From March 2015 to Present (10 months) Head of Retail Operations for Wine Rack @ Short term consultancy role supporting the Wine Rack business. Overall accountability for the stores operationally, financially and building the strategy. Reporting directly into the COO. From January 2015 to March 2015 (3 months) Director Of Retail Operations @ Experienced, Versatile and capable Director Of Retail and Operations, with proven success in all aspects of developing the retail and operations business in a multi-channel, multi-site/single site environment. * UK/ROI Board member experience. * Being an expert modern leader. * Creating a compelling vision. * Taking people with me. * Improving the business for our customers. * Championing the operating model. * Developing others. * Collaboratively working cross functionally. * Living the values through my leadership. * Achieving growth. * Delivering all financial aspects of the business. * Setting and agreeing targets for the business. Expert skills are Retailing, Operations from support office to stores, Customer service, financial control, refresh, refurb and new store planning and execution, understanding stores structures from shop floor to management, and delivering consistent store standards. From September 2013 to September 2014 (1 year 1 month) Stores Director @ I cover all Tesco Extra Stores in Manchester. Job role as a Director of Tesco. Developing people - talent planning, selection, training, coaching, managing/leading, working together, moves & appointments, talent spotting, head hunting, meeting, listening and responding to our colleagues. Achieving growth in my region - achieving new capital, using capital carefully, drive like for like across all areas, food & non-food, executing and understanding new markets, maximising daily sales, creating impact through space, range and merchandising, supporting events and leading locally within communities so stores are good neighbours. Always raising the bar - driving the UK business plan, delivering capital return on investment, delivering budgets, delivering steering wheel, delivering productivity, company policies are applied, execution of core activities and change completed well, delivering refresh and new space. No one tries harder for customers. Treat people how we like to be treated. Know your stuff on non-food, food, convenience and impulse. From February 2013 to August 2013 (7 months) manchester, united kingdomStores Director @ I cover all Tesco Stores in Liverpool, Cheshire and North Wales. New store opening in Prestatyn. Job role as a Director in Tesco. Improving the business for our customers - Being an expert leader, Create a compelling vision, Championing the Operating Model. Taking People with you - Developing others, driving the importance of learning. Living the Values - Values led leadership, looking after oneself physically and mentally. From March 2010 to March 2013 (3 years 1 month) north west regionTrading Operations manager @ Working within the support office, facilitating and supporting the formats trade plans. Connecting with marketing, distribution, stores ordering, food and GM commercial, all formats, and dealing with business critical responses and solutions. From February 2009 to March 2010 (1 year 2 months) Store Manager @ Various Store Manager positions held across the UK. Tesco Horsham Extra. West Sussex. Tesco Bidston Moss Extra. Liverpool. Tesco Manchester Metro. Manchester. Tesco Goodge St Metro. London. Tesco Collier Row Metro. Romford, Essex. From September 2001 to March 2010 (8 years 7 months) UkVarious @ Various positions held with ASDA across the north west region from being 16yrs old. From March 1992 to September 2001 (9 years 7 months) UK James Graham is skilled in: Retail, INSEAD, Store Management, Management, Profit, Customer Service, Performance Management, Change Management, Store Operations, Teamwork, Sales, Grocery, Strategy, Merchandising, Forecasting