System Administrator dedicated to never-ending learning. Constantly looking to develop and implement new methods for improving current IT environments. Specialties: Web Development, Ruby on Rails, Javascript, PHP, SQL, Perl, Windows 2000, Windows Server 2003, Windows Server 2008, Windows Server 2012, Debian Linux, Red Hat Linux, bash Scripting, Windows Command Line Scripting, VBS, PowerShell, WMI

Software Development Engineer in Test @ From May 2015 to Present (6 months) Austin, TXSoftware Test Engineer @ * Perform quality assurance for the Spiceworks Desktop application used by 2.5 million IT professionals for network monitoring, help desk, and IT purchase tracking. * Assist in key decisions in the design of new and existing features based on user feedback combined with personal industry experience. * Implement automated test procedures using WebDriver. From May 2013 to May 2015 (2 years 1 month) Austin, Texas AreaTechnical Support Engineer @ • Assist a user base of over 2.5 million IT professionals via internal support ticketing system and public discussion forums in the deployment, configuration, maintenance, and administration of a Ruby on Rails based network monitoring and help desk application. • Analyze various network environments with users to resolve issues related to Active Directory, DNS, networking, and Windows security configuration to create a reliable scan of their network inventory. • Designed and developed numerous side-projects to increase team productivity including Javascript based browser plugins for Chrome and Firefox, a Ruby scripting platform for improved user assistance on company’s public discussion forums, and a Ruby on Rails tool for collaborative log file investigation. • Performed demonstrations and fielded user questions on the application at company’s booth at CeBIT. From March 2011 to May 2013 (2 years 3 months) Austin, Texas AreaWindows System Administrator @ -Administer and maintain Windows 2000, Windows 2003, and Windows 2008 servers across multiple customer environments. -Develop new technologies such as web applications and complex scripts to simplify and automate common tasks. From September 2009 to March 2011 (1 year 7 months) Dubuque, Iowa AreaHelp Desk Associate @ • Resolve issues for over 10,000 students and teachers in over 20 school districts via phone, remote desktop, and KACE Systems Management handled by the RT ticket system. • Document procedures and tutorials using a MoinMoin wiki. • Developed an OpenLDAP/Samba solution to provide Single Sign-On for 16 autonomous networks along with 4 other interns as a Senior Project. From September 2007 to July 2009 (1 year 11 months) IT Internship @ • Maintained 4 Windows 2003 Servers • Resolved various software, printer, and computer hardware issues. • Designed applications using VBA and MS Access for use throughout the office and manufacturing plant. • Helped to purchase and install a new inventory control system for the warehouse that utilized wireless PDAs and a new barcode system. • Performed some web design and optimization. From May 2006 to January 2007 (9 months)

Computer Network and System Administration, Information Technology, Computer Science @ Michigan Technological University From 2004 to 2009 Bachelor of Science (B.S.), Computer Network and System Administration @ Michigan Technological University From 2004 to 2009 James Barnett is skilled in: Windows Server, SQL, VBScript, Powershell, Perl, Red Hat Linux, Debian, Bash, Operating Systems, VMware, Technical Support, DHCP, Apache, Virtualization, XP, Servers, VMware ESX, Computer Hardware, Active Directory, DNS, Linux, CentOS, Windows, Ruby, Ruby on Rails, JavaScript, MySQL, VB.NET, PHP, phpMyAdmin, System Deployment, System Administration, Windows 7, Network Administration, TCP/IP, Networking, Unix, Testing, Group Policy, Shell Scripting, Ubuntu, OS X