• 17+ years of overall experience in the financial, real
estate, compliance and mortgage lending sectors, including general management, sales
operations and business strategy development.
• 15+ years of experience in overseeing the primary customer
base in multiple companies including Realtor.com, a technology
provider to the real estate industry, GetLower, a financial products
and services company, and Fidelity National Financial and Lender
Processing Services, financial services companies in the mortgage and
real estate sectors. Primary responsibility for national/regional
sales, building and managing sales teams, selling and servicing
Internet marketing products and programs for the real estate &
mortgage verticals, including lead sourcing, lead capture, lead
generation/distribution, immersive media, online advertising, website
marketing and prospecting tools.
• 15+ years of experience resurrecting failed divisions in top
tier financial and Internet products and services companies. Overall
responsibility for setting and meeting revenue targets. Managed all
client support functions including account management, customer
service, technology support, as well as contract administration.
• 10+ years in product development, pricing, marketing and
business development for title insurance and mortgage services
companies.
• Extensive experience in operations management, thought
leadership and executing on corporate plans.
Vice President | General Manager @ • My general management role is responsible for monetizing and modernizing overall business process by coordinating resources and services across the organization and by identifying and removing barriers to successful and timely revenue generating activities. We specialize in communications technology and business solutions that enable clients to compliantly interact with customers and constituents. Our solutions support those programs for which such communications are heavily regulated by Federal, State and Local governments, specifically facilitating correspondence related to the failure of a customer/constituent to fulfill their monetary or other responsibilities. While we built our foundation through support of the mortgage default process, our solutions also support tax compliance, insurance communications, court notifications and collections activities.
• Over 2,000 contracts with Federal, State and Local government entities across the country. Top mortgage clients include all 5 of the Top 5 Servicers in Financial Services. Recognized as an Inc. 500 Awardee for three consecutive years and in the Deloitte North America Technology Fast 500 and Software 500 for two consecutive years. These awards are an important validation of our continued growth and a keen differentiation of our technology products and services. From 2012 to Present (3 years) Greater Los Angeles AreaVice President | Sales & Operations | Office of the Enterprise @ • Recruited to build and lead sales of the Company's actionable data and analytic solutions products in the real estate and financial services industries. Personally facilitated, negotiated, and/or closed multimillion-dollar contracts with LoanDepot, Fremont Bank, Dickinson Financial (Armed Forces Bank) and numerous banks, credit unions, mortgage and real estate brokerages, and Multiple Listing Services (MLS) throughout the country.
• Sole executive responsibility (General Manager) for GoApply.com/eLeadz.com division, LPS’s online mortgage lead aggregation unit, selling 40–50,000 leads per month of real-time refinance and purchase leads to mortgage companies, banks and credit unions, growing revenue from $2.5 Million to $5.4 Million in 18 months.
• Responsible for meeting or exceeding volume, investment, and revenue goals, combined with consistent year-over-year minimum 15% increases in new and renewal business by leading a team of enterprise national accounts directors to generate new business revenue and build renewal base.
• Constructed an efficient operation across the sales organization, restructured support systems and service delivery models, eliminated dated and wasteful practices and returned divisions to profitability.
• Built consultative services organization and integrated underperforming assets to restructure the operation for growth, turning a profit within six months while significantly improving customer experience and retention rates.
• Managed new business and renewal subscription sales for display advertising, demographic data, along with a robust end-to-end website platform for businesses with integrated lead routing and management, CRM and marketing management.
• Played critical role in recruiting key hires and recognizing talent. Hired the majority of senior talent in sales and operations positions.
• Executive responsibility for Pricing, Budget, and Profit & Loss management of all sales divisions. From 2008 to 2012 (4 years) Greater Los Angeles AreaPrincipal | Co-Founder @ • Assisted in the design, creation and product launch of platforms delivering real-time, actionable financial data and services to the mortgage, real estate, debt consolidation, credit card processing and payment processing industries.
• Closed multi-million dollar contracts with Countrywide, E*TRADE, and People's Choice Mortgage within six months of company’s launch.
• Responsible for all revenue-generating activities, including building and managing both inside and outside sales teams, establishing revenue projections and quotas, instituting hands-on coaching programs to improve closing ratios and streamline the closing process, developing and implementing best practices, solutions, and bench-marking, and maintaining and improving client relationships.
• Played an integral part in creating a universal registration system for all subscription products, capturing all consumers who clicked on our online ads and directing them to a landing page, integrating banking data sales and the network of mortgage data publishers.
• Negotiated and closed industry-wide contracts; managed sales, professional services and customer support.
• Spearheaded nationwide product management, marketing communications, strategic partnerships and web-based product sales efforts; solidified the company’s online presence.
• Designed and implemented organizational initiatives to reduce overhead and improve work flow. From 2005 to 2008 (3 years) Greater Los Angeles AreaDirector of Sales @ • Responsible for $82 Million in new and renewal business for the Eastern regional US territory at Realtor.com, the largest division of Move, Inc. Closed multimillion-dollar contracts with countless real estate brokerages.
• Managed subscription-based sales of products providing actionable real estate and demographic data to industry and business professionals.
• Restructured sales teams, improving customer retention rates and shortening the sales cycle to increase new subscription sales.
• Led national client presentations, meetings and industry events.
• Responsible for designing and implementing a company-wide sales coaching program for inside and outside sales teams, directly resulting in an immediate 22% revenue increase across the organization.
• Increased digital subscription sales utilizing multi-channel sources including website and display advertising, partnerships with affiliate networks and social media.
• Converted trial accounts into actual contracts, while driving new business and improving renewals by at least 38%.
• Built new revenue streams by customizing product bundles to meet client needs and maximize profitability.
• Collaborated with product teams to develop next-generation, high-value advertising products and opportunities.
• Monitored the business objectives of the organization, reviewing and reporting on all business aspects and opportunities.
• Facilitated new partnerships, extended existing ones, and ensured prompt and innovative resolution of business issues and bottlenecks.
• Provided input to senior management regarding new product and service features to meet current and future customer needs.
• Exceeded sales objectives through ongoing sales training, rewards programs, coaching and mentoring. From 2001 to 2005 (4 years) Greater Los Angeles Area
Master’s Degree, Public Policy & Public Administration @ The George Washington University From 1990 to 1993 Bachelor's Degree, Politics & International Affairs @ Southern Methodist University From 1987 to 1990 Jack McGovern is skilled in: Online Advertising, Strategic Partnerships, Salesforce.com, New Business Development, Sales Management, Business Development, Marketing Strategy, Account Management, Sales, Start-ups, Email Marketing, Business Strategy, Sales Process, Strategic Planning, Analytics
Websites:
http://www.lenderlive.com,
http://www.bkfs.com,
http://www.realtytrac.com