MSc Computer Science/ BSc Computer Science Passionately looking forward to pursue a career in the Linux/ Network Administration domain as Linux Systems Administrator/ Network Operations. Excellent Windows, Mac OS X and Linux Knowledge. Skill set below: Visit my site: www.ishar.co.uk Cryptography,Network System Administration, Linux Network Configuration/ IPtables Mac OS X, iOS,C/ JavaScript, Bash/Python Scripting, Windows / NT, Debian Linux [Incl. Firewalls], Virtualisation [VMWare, VirtualBox] Office 365 Administration, Dynamics CRM 2015 Integration Exposure to Cloud Hosting [AWS], UNIX Terminal/ Bash, Linux System Builds Hands on Apache and OpenVPN/ SSL VPN Experience Network Analysis [WireShark, TCPDUMP], Intrusion Detection Systems (Snort/ Bro) Video Compression for Multimedia Networks/ Streaming, Multimedia Networking Protocols, QoS, Wireless and Wireless Ad Hoc Networking [Mobile IP, Cellular, 4G/LTE, Bluetooth] RDP Support, TFS, Landesk, EFT, SOTI.

Junior Linux Engineer/ SysOps @ • Back end support for the LAMP Stack • Build and maintain RedHat/ CentOS servers (using Ansible)/ DB Clusters • Investigating and resolving last line support issues (ZenDesk) • Configuration/ maintenance of PowerMTA • Amazon AWS (S3/ Route 53/ Server Builds/ Replication) • System monitoring (Zabbix), Explore / Elasticsearch (Kibana) • Working with Development to ensure problems are resolved in the platform • Maintain servers in conjunction with our hosting partners (Rackspace/ AWS) • Ensure accurate and efficient set up and configuration management of servers • Providing our customers with the best experience at all times • Maintaining Service Knowledge Database with updated and reviewed articles From September 2015 to Present (4 months) Brighton, United Kingdom2nd Line Analyst/ Sys Admin (Contract) @ • Administration and resolution as needed for all technical areas (Windows, Mac OS) • Exchange Server and Active Directory administration, updating batch scripts, and knowledge base • Raising purchase orders for all technical equipment, upgrades. • Performing daily and weekly Tape backups (AS/400, HP, Quantum) • Configuring Windows/ Mac OS and application builds on PC's, laptops, hardware troubleshooting, laptop and hard drive backups, data recovery. • Supporting offsite users remotely and logging incidents • Resolving wireless connectivity issues for mobile users, VPN groups • Generating reports and liaising with other departments From August 2015 to September 2015 (2 months) IT Support Engineer @ - Timely resolution for support issues and requests via telephone and remote support - Resolve incidents associated with firm-standard end user software and hardware, including mobile/hand-held technologies. - Office 365 administration/ Dynamics CRM 2015 Integration - Handle/ resolve requests related to networked printers, desktops and Windows Mobile Devices - Manage and maintain Microsoft Windows Server infrastructure - Escalating incidents as required to the Engineering team and Third parties - Manage user profiles, Applications, RDP and other Services running on stores' MFS - Remote troubleshooting IIS server faults - Ensuring SLA targets are met in the most efficient manner - Learning every day. From March 2014 to June 2015 (1 year 4 months) Customer Services @ Dealing with customer issues, handling queries and complaints while managing various people walking in • Submission of statistical and informative product/ service reports to head office generated based on feedback received from customers • Processing refunds and ensure settlements are done on time to avoid customer inconvenience • Providing detailed information to customers on various Computer, IT related products and electronic items while working on Tesco Direct • Offering support with installing applications and software on Mac and PC systems • Assisting customers with mobile device and notebook setups • Diagnosing hardware and software issues followed by statistical reporting to head office • Testing and evaluating new technologies for implementation • Analyzing call logs to spot trends • Attending team meetings and workshops on customer handling and service improvement opportunities From February 2008 to July 2012 (4 years 6 months) Credit Analyst @ From August 2004 to March 2005 (8 months)

Master of Science (MSc), Computer Science, Commendation @ University of Hertfordshire From 2014 to 2015 BSc (Hons) Computer Science, Computer Systems Networking and Telecommunications, 2:1 @ University of Hertfordshire From 2010 to 2011 Irshad Farook is skilled in: System Administration, Linux, Analysis, Apache, Management, Team Leadership, LANDesk, IT Hardware Support, OS X, Ubuntu, Debian, Mac OS X, VMware, EFTPOS, Microsoft Office