Helen Cook's Email Addresses & Phone Numbers

HR experience in retail, wholesale and investment banking as well as group functions roles. Early career at Deutsche Bank and Morgan Stanley with international coverage roles in advisory and trading businesses. Previous HR remits include Europe, Asia and US. RBS experience as HR Director with focus on volume retail, business and corporate roles both for digital and...

HR experience in retail, wholesale and investment banking as well as group functions roles. Early career at Deutsche Bank and Morgan Stanley with international coverage roles in advisory and trading businesses. Previous HR remits include Europe, Asia and US. RBS experience as HR Director with focus on volume retail, business and corporate roles both for digital and face to face businesses in both expansion including M&A (Europe,UK and US) and cost efficiency / divestment scenarios. High commercial focus and >15 years operating at divisional board level as partner to CEO of business.HR Director Corporate & Institutional Banking @ HRD and Exco member for wholesale/investment banking arm of RBS. International remit across US, UK, EMEA and APAC. From October 2014 to Present (1 year 3 months) HR Director Commercial & Private Banking and Ulster Bank @ ExCo responsibility for the three RBS businesses serving the Private, Midmarket and Corporate customer segments in UK and ROI and the Wealth Business (Coutts) on a domestic and international basis. Primary focus on major business operating model transformation, organisational design and effectiveness, employee engagement, cultural change and leadership development of business leadership. C 18,000 employees across full spectrum of roles from contact centres to high and advisory. Member of Bank HR EXCO From February 2014 to October 2014 (9 months) HR Director Corporate Banking and Ulster Bank @ Board responsibility for Corporate Banking and Ulster Bank people agenda. Focus on cultural change, organisational effectiveness, strategic workforce planning, employee value proposition. From July 2011 to February 2014 (2 years 8 months) London, United KingdomRWU Head of Organisational Effectiveness and Resourcing @ From January 2011 to July 2011 (7 months) HR Director Retail @ Board responsibility for employee agenda within Retail businesses - branch, direct businesses, financial planning, business banking (c 35,000 people) union management, business strategy, talent management, leadership development. Significant 1:1 coaching and leadership development with MD team and senior talent pool. From September 2006 to February 2011 (4 years 6 months) HR Director Retail Direct @ Board member responsible for people strategy in UK and Europe (Germany, Netherlands and Belgium) - significant M&A experience during growth of business in UK (Worldpay), Europe (Comfort Cards) and US (People's Bank) - development of talent management processes from first line roles through to executive roles. Consolidation of call centre strategies and cost reductions in people related cost base (shift patterns, organisation design, absence policies, turnover reviews etc) Strong working relationships with CEO and board members. From January 2003 to September 2006 (3 years 9 months) HR Director Group Functions @ Lead HR agenda across all Group Functions. From November 2001 to 2003 (2 years) Vice President HR Equities Sales Trading and Research @ MD relationships for execution of people agenda operational and strategic across all UK and European trading/sales and research teams including MSCI From March 2000 to July 2001 (1 year 5 months) Associate Director HR - Corporate Finance (Europe) @ HR responsibility for ECM and Advisory teams across UK and Europe - extensive harmonisation experience of Bankers Trust workforce as well as reward experience for both CF executives and leveraged finance LTIP schemes. From January 1998 to 2000 (2 years) Corporate Finance HR manager @ From 1997 to 1998 (1 year) Graduate Management Trainee @ Joined on Graduate Banking Programme (Morgan Grenfell) ultimately assuming role of Graduate Recruitment Manager at end of graduate training programme Establishment of Global MBA and Graduate programme for DB. responsibility for supplier relationships, design, coordination and delivery of programmes. From 1994 to 1997 (3 years) London, United KingdomB'Ed (Hons) @ University of Cambridge From 1989 to 1993 St Edwards School, Oxford From 1986 to 1988 Helen Cook is skilled in: Talent Management, Culture Change, Stakeholder Management, Employee Engagement, Organizational Design, Business Strategy, Strategy, Leadership Development, Coaching, Human Resources, Change Management, Executive Coaching, Recruiting, Management, Performance Management