Graham Foster-Vigors's Email Addresses & Phone Numbers

A motivated and highly articulate, customer focused professional with management responsibility for sales, business development and organisational profitability. A confident and innovative individual who uses effective relationship building and organisational skills to produce results and breed enthusiasm. Considerable exposure to high profile and demanding working environments hitting both required deadlines and targets. Extensive experience in all aspects...

A motivated and highly articulate, customer focused professional with management responsibility for sales, business development and organisational profitability. A confident and innovative individual who uses effective relationship building and organisational skills to produce results and breed enthusiasm. Considerable exposure to high profile and demanding working environments hitting both required deadlines and targets. Extensive experience in all aspects of sales operations including retail operations, products, after sales, customer service and business management and developmentArea Operations Manager @ Area Operations Manager (North East and Scotland) 2009 – Present Honda (UK) Motorcycles Combined responsibility for customer, franchise and area sales management providing an integrated approach to dealer development, sales and profitability. Responsibilities and achievements: Relationship management: • Building strong, effective and profitable relationships with geographic Honda franchised dealerships (6 - 30 employees, £1 - £x million turnover per dealer) • Client liaison including annual NEC Motorcycle show stand management (dealer and end user) and Honda ambassador at British/World Superbike events including Motor GP events (worldwide). Product management/ marketing: • Promoting an evolving product portfolio of over 50 motorcycle variants and copious product parts and accessories (from factory fit extras to clothing) including product evaluation and competitor analysis. Business development: • Providing operational knowledge and support in completion of dealer three year business plans. • Prospecting, assessing and negotiating new business opportunities for fulfilment of Honda (UK) sales targets and strategy. Initiating new dealer franchises averaging three per annum. • Development and delivery of financial and sales training programme for dealers. • Dealership business analysis and development to improve business operational functions and profitability. Revenue generation/ commercial initiatives: • Consistent accurate forecasting to achieve commercial sales objectives, successfully managing wholesale/retail revenue. • Instigating new business operation initiatives including IT management systems and database exploitation and marketing techniques to increase dealer market share. • Ensuring implementation of core standards and best practise across the area portfolio. From 2009 to Present (6 years) Area Customer Manager @ Business and customer development for 50% of Honda (UK)’s motorcycle dealer network. Implementing efficient, profitable and customer focused dealer business practices for improved profitability. Responsibilities and achievements: • Development of stronger working relationships between Honda (UK) and its dealers. • Introduction, uptake and training of a composite budgeting systems for dealers to improve financial awareness and reporting accuracy. • Business analysis, evaluation and reporting to identify sales, streamlining and commercial opportunities leading to a significant increase of parts sales and retail hours • Ensuring the consistency of operating environments across dealer businesses • Operational support within a number of dealers via operational analysis • Creating successful liaison and understanding between network development team, sales team and Honda after sales to promote and achieve good practices, systems, processes and people development within dealerships, for the benefit of dealers and Honda (UK) • Stand Manager at ’08/10 NEC Motorcycle Show, achieving the highest recorded level of data capture increasing intelligent marketing capability and sales. From 2007 to 2009 (2 years) Area Sales Manager @ Managing a network of Power Equipment (lawn, garden and energy) dealers, with supply, business planning and targeting. Achievements include: • Developing and implementing best practice within the Area Sales Management (ASM) team. • Consistently achieving annual target, sales revenue and highest territory parts turnover. • Successful delivery of handheld product launch to customers, staff and agencies. • Successfully managed the Honda power equipment stand at the RHS Tatton Park show from 2002-2006 From 2002 to 2007 (5 years) Area Sales Manager @ Selling and demonstrating the full range of horticultural and construction equipment to both national and independent companies and providing operational business support to a network of dealers. Achievements include: • Achieving all annual targets. • Salesman of the Year in 1997. From 1995 to 2002 (7 years) Area Sales Manager @ Providing sales operations and target setting for a range of concrete drilling, cutting and breaking power tools to hire companies, major construction firms and public utility companies. Achievements include: • Exceeding annual targets. • Achieved successful sales mix of machinery and accessories From 1993 to 1995 (2 years) . Graham Foster-Vigors is skilled in: Automotive, Automobile, Sales Operations, Vehicles, Sales, Business Planning, Sales Management, Management, New Business Development, Forecasting, Strategy, Negotiation, CRM, Retail, Business Development