Grace Shieh's Email Addresses & Phone Numbers

UX/UI Designer - IoT (Contractor) @ Cisco Designed features and interfaces for the Cisco Jasper IoT web platform in close collaboration with Product Managers and Developers. From December 2017 to May 2018 (6 months) San Francisco Bay AreaUX Designer - Enterprise Networking @ Cisco - Advocate for Cisco customers in the product development process through user research...

UX/UI Designer - IoT (Contractor) @ Cisco Designed features and interfaces for the Cisco Jasper IoT web platform in close collaboration with Product Managers and Developers. From December 2017 to May 2018 (6 months) San Francisco Bay AreaUX Designer - Enterprise Networking @ Cisco - Advocate for Cisco customers in the product development process through user research and testing. - Collaborate with product management and engineering teams to ensure technical and business needs are met, while pushing for a high standard of user experience. - Projects include working on a platform to integrate 3rd party apps into our flagship enterprise product, DNA Center, and designing a cloud-based networking solution for Mid-market customers with lean IT teams. UX Designer @ NavisHealth - Developed UX process and defined project scopes through competitive analysis, user research, and feature prioritization.- Created concept design, wireframes, visual design, prototypes, and documentation for mobile and web healthcare applications. From September 2015 to September 2016 (1 year 1 month) Santa Clara, CAAssociate PR Specialist @ Bandai Namco Entertainment America - Communicated key product information and development updates through press releases, pitch letters and media blasts to stimulate public interest and visibility for company products with major IPs such as Power Rangers, One Piece and Pac-Man.- Developed campaign strategies, presentations and pitches for marketing managers and game producers to promote effective storytelling, product positioning and key selling points.- Maintained productive working relationships with internal production teams, marketing brand managers and international teams in Japan, Europe and Latin America.- Managed press meetings at trade show events such as Comic-Con and E3 and promote company products on the show floor through demos and on-camera interviews with enthusiasm and professionalism as a company spokeswoman. From October 2012 to May 2015 (2 years 8 months) San Francisco Bay AreaAccount Coordinator, Mobile Display Advertising @ Google Assisted Account Managers in helping Fortune 1000 advertisers across multiple industries grow their business using YouTube Mobile, Google's Mobile Display network, and other Google display services and products. - Worked on RFP responses with Account Managers and built media plans to best serve clients.- Assisted with mobile ad campaign set up and provided campaign updates to ensure that advertisers were satisfied with their ROI and campaign performance.- Built campaign wrap-up reports by analyzing performance data to provide campaign overviews and recommendations for future campaigns. From April 2012 to September 2012 (6 months) Mountain View, CAIntern/Jr. Account Coordinator @ The Hoffman Agency - Increased public and media relations for a variety of high-tech clients such as Xilinx, MIPS Technologies and Virtual PBX by creating press releases, media lists, coverage reports and briefing sheets.- Contributed to new business pitches by researching companies and competition to build better understanding of how to best serve possible new clients.- Generated social media content and compiled an extensive social media audit with recommendations. From September 2011 to April 2012 (8 months) San Jose, CAVisual Designer - Cisco.com (Contractor) @ Cisco - Redesigned Cisco.com core pages, UI elements, and responsive components to align with new brand identity and ensure scaleability. - Provided feedback and mockups for UX optimization and A/B test requests and collaborated with information architects and content strategists to craft new designs that aid wayfinding, are data-driven, and increase task completion. - Carried out user research to inform methods of improving Cisco's design system and communication. From July 2017 to December 2017 (6 months) San Jose, CAFreelance UX/UI Designer @ BCV Social BCV Social is a provider of social media solutions for the hospitality industry. My role as the sole UX/UI designer for the team involved designing the internal web application tool for BCV account executives to manage and plan social media content for their clients. I worked with the product and engineering team to define user flows and experiences, wireframe user interfaces, prototype interactions, and assist with documentation as needed. From March 2017 to August 2017 (6 months)