Gareth Denny's Email Addresses & Phone Numbers

📖 Summary

Honest, hard working and sociable Computer Networking graduate with a passion for Web Hosting services, If its not automated, highly available and scalable, I'm not interested!Head of Infrastructure @ * Manage Paragon's own Data Centre sites* - Thermal Management, Power Distribution, UPS, Generators, Fire Alarms / Fire Suppression, Security / Access Control - Capacity Planning / Rack Layout - Building Management / Monitoring System - Project managing phased expansion - Project managing Data Centre migrations * Manage Paragon's global points of presence in 3rd party Data Centres* * Manage Paragon's global network across two ASNs* - Dedicated Fibre Ring / DMDM - Hardware Installation / Configuration - Diagnose / resolve network / routing issues - Peering / BGP - Network Monitoring / Configuration Backups - DDoS Mitigation - Out of Band Management - Office Network / Site to Site VPN / Remote Access VPN / PBX * Manage Infrastructure Team* - Team leader responsible for network & data centre engineers * 4th Line Escalations / Complexed Deployments - Design & Deploy custom platforms for managed services clients - Advanced Load Balancing / High Availability clusters - Automated Provisioning Work - 4th Line Ticket escalations, advanced troubleshooting * Compliance / Accreditation* - Implement policies to govern business activities (e.g Work Permits, User Agreements, Audits) - Working towards ISO27001 and other relevant certifications From May 2015 to Present (8 months) System Operations Enginner @ Due to the growing nature of Paragon Internet Group my role is still quite varied and adapts to customer demands on a daily basis. - Network Deployment / Management (Core, Aggregation, Access and out-of-band level) - Server Deployment / Management (Virtual & Physical) - Server / Network Monitoring and Automation - 3rd Line Customer Escalations I also co-ordinate ongoing internal projects, reporting to the technical director and distributing the work load across our operations team based on the business priorities. Including the scheduling of out of hours maintenance and being a key point of contact for other business units / suppliers. From June 2014 to June 2015 (1 year 1 month) Junior Network Administrator (Intern) @ During the placement year for my Degree I worked for Paragon Internet Group as a Junior Network Administrator. Owing to the company's size, during my time at Paragon I took on a wide variety of tasks including Customer Support, Systems Administration, Network Administration, Software Development, Staff Training and Dog Walking. From June 2012 to June 2013 (1 year 1 month) Web Hosting Support @ In 2011 between studies, I worked for Paragon Internet Group as their first ever Web Hosting support technician. Duties included answering sales and support queries from customers via Email, Phone Calls and Social Media, escalating to directors where appropriate. Also worked on small networking projects such as updating documentation and cable management. From 2011 to 2011 (less than a year) Customer Support - Intern @ Between studies and as part of an industrial placement I assisted with an IT Support company - VCI Systems. Duties included hardware maintenance / deployment, assisting with on-site tasks and general support work for the office. From 2007 to 2007 (less than a year) BSc (Hons) Computer Systems and Networks, Computer Systems Networking and Telecommunications @ University of Plymouth From 2011 to 2014 National Diploma for IT Practitioners, Computing, Triple Distinction @ Basingstoke College of Technology Gareth Denny is skilled in: Infrastructure Management, Network Administration, Data Center, System Automation, Virtualization, Server Provisioning, Puppet, Network Provisioning, PHP, JUNOS, Cisco IOS, Scripting, Troubleshooting, Bash, Network Architecture