ASME (The American Society of Mechanical Engineers) @
Senior Director, Information and Digital Technology Solutions @ United States Golf Association (USGA)
Managing Director - IT Strategy, Enterprise Architecture and Applications Development @ Public Service Enterprise Group (PSEG) Incorporated
Bachelor of Science @
New Jersey Institute of Technology
Highly driven, accomplished executive and change agent experienced in successfully building, transforming and leading organizations. Work experience that exhibits increasing responsibility and authority and a proven track record of success. Behaviorally, a high energy, strategically focused, decisive leader and an excellent team motivator. Have start-up, outsourcing, merger and acquisition, joint venture and non-profit experience across all facets
Highly driven, accomplished executive and change agent experienced in successfully building, transforming and leading organizations. Work experience that exhibits increasing responsibility and authority and a proven track record of success. Behaviorally, a high energy, strategically focused, decisive leader and an excellent team motivator. Have start-up, outsourcing, merger and acquisition, joint venture and non-profit experience across all facets of customer and enterprise technology and business in small, large, regulated, non-profit and global environments. Have strong business acumen and experience overcoming business challenges.
B2C and B2B Customer and Enterprise-Wide Technology Leadership
Strategy, Innovation and Technology Implementation
IT Investment Planning and Governance Model
IT Application Portfolio Management
Platform as a Service (PaaS) Cloud Computing
ERP Systems (SAP, Oracle, PeopleSoft, MS Dynamics)
CRM, Customer Experience, and Business Analytics
Strategic Business Relationship Management
R&D and Innovation Pipeline Management
Senior Director, Information and Digital Technology Solutions @ The USGA conducts the U.S. Open, U.S. Women’s Open and U.S. Senior Open, as well as 12 other amateur championships. The USGA governs the game through the Rule of Golf, Equipment Standards, development and support of sustainable golf course management practices and many other contributions to the golf industry. Our innovative technologies support players and fans globally from more than 160 countries, serving more than 20 million golfers and actively engaging 150 golf associations and 16,000 golf courses. Our GHIN Technology Product directly support over 3.4 million golfers and 14,000 golf courses through Course Rating, Handicapping Index, Tournament Management, e-commerce, mobile and digital media capabilities.
As a direct report to the CIO and member of the senior management team accountable for establishing technology strategic direction and investment management governance processes to ensure that business objectives are achieved.
Lead the Enterprise Architecture practice, work across USGA functions to drive innovation and develop an implementable technology end state strategy, roadmap and investment plan.
Establish, develop and lead the Business Relationship Management, Business Analysis, Enterprise Architecture, Application Development and Quality Assurance team.
Develop and implement a Technology Investment Planning, Governance and Portfolio Management capability to compare, select and prioritize investments across the USGA as they relate to the company and technology strategy.
Develop the master data management strategy that leverages the enterprise data to create maximum value and enable membership engagement.
Operationally develop a strong mix of internal and vendor partner teams while establishing best practices and operational and financial transparency. From March 2014 to Present (1 year 10 months) Managing Director - IT Strategy and Enterprise Architecture @ PSEG operates as an energy company primarily in the northeastern US. PSEG has $12B in annual revenues and 10,000 employees.
Recruited by the CIO as a direct report and a senior member of the IT Leadership Team. Provided strategic technology direction influencing business decisions and served as a trusted advisor to the senior executives of the enterprise.
Performed as the chief Technology strategist and drove the development of a comprehensive short and long term technology strategy in alignment with the IT and business strategy and objectives.
Provided leadership and direction to a team of Business Relationship Leaders, Technologists and Principle Enterprise Architects.
Directed the Application Development and Support Teams for the Nuclear and Energy Trading Technologies of the company.
Matured and governed the demand, portfolio management and IT investment governance processes ensuring proactive development and management of the integrated technology investment portfolio.
Championed the Enterprise Architecture strategy and capability across the lines of business to improve operations and maintain the health of technology assets. Developed a common foundation that enabled effective utilization of current technology assets while investigating and recommending new investments needed to realize business objectives.
Created and led the technology innovation agenda for the company. Provided leadership for the Technology R&D capability, to research, incubate and design innovative business solutions to enhance business capabilities and deliver operational efficiencies. Developed and led the innovation program that developed value based business capabilities.
Established technology principles, policies and standards for all areas of Information Technology: utilizing TOGAF principles for business, application, information and technology architectures.
Developed integrated life cycle plans for critical applications and infrastructure components. From August 2011 to March 2014 (2 years 8 months) Director - Information Technology @ As member of the IT Leadership Team, partner with business executives to shape business vision and strategy and develop business and IT roadmaps. Provided strategic IT direction and consultation to the business leaders to assure the most effective use of technology to maintain and improve business area results, and asset utilization. Developed business architecture models that were the basis for the Enterprise Architecture approach used to develop technology roadmaps and associated investment plans. Provided overall IT portfolio and program management, governance and project reporting. Assigned by the CIO as Integration Leader for the Global Corporate Systems group responsible for driving the overall success of the functional and technical merger management program for Merck and Schering-Plough Corporate Systems. Led Joint Venture IT Team with Merck Animal Health Division. Led programs focused on global enterprise capabilities supported by the SAP platform. From June 2007 to July 2011 (4 years 2 months) Applications Delivery Executive @ Provided Client Executive, Application and Infrastructure Leadership for multiple strategic client accounts. Accountable for Relationship Management with Client CxO’s, regional and divisional executives. Developed business and IT solutions, advised, counseled and drove the implementation of approved solutions necessary for the Client to achieve their corporate objectives. Account P&L accountability of $40m and up to 140 professionals globally deployed. Led IT organizations to Capability Maturity Model Integration (CMMI) Level 3 capability. Led global management of enterprise ERP systems (SAP, Oracle and PeopleSoft) From January 2005 to June 2007 (2 years 6 months) Vice President Information Technology @ As the senior IT executive, provided leadership for the strategy, planning, management and delivery of IT services. Implemented over 300 projects within budget, on time and within the quality expectations of the client. Developed and lead a team of over 150 globally deployed professionals. Performed vendor management for software and outsourced technical teams. Led innovation program with clients, strategic vendors and IT to deliver value based business solutions. Led global management of PeopleSoft HRIS. From June 2002 to December 2004 (2 years 7 months) Director @ 1999 - 2002 - AT&T - Director - Global E-Services and Human Resources Information Technology(HRIT) - Provided client services, relationship management, strategic and tactical leadership for the HRIT E-Enablement strategy of AT&T Human Resources (HR). Transformed the company from a legacy-based, decentralized set of HRIT to a single integrated web based strategic platform utilizing Employee and Manager Self Service functionality. Led global management of the PeopleSoft platform.
Led Merger, Acquisition, Divestiture and Joint Venture Initiatives as part of AT&T’s global strategy. Owned all processes from due diligence through implementation and delivery for all people related systems for the various AT&T strategic M&A initiatives.
1996 -1999, AT&T Solutions -Network Outsourcing, - Director of Web Systems, Knowledge & Information Management
Provided client services, strategic and tactical leadership for the design and rollout of all web based business processes. Led a team of 70+ professionals and vendors and managed a client delivery portfolio of over $7 million. Provided web based technology solutions for global clients and teams. From 1996 to 2002 (6 years)
Master of Science, Management Engineering @ New Jersey Institute of TechnologyBachelor of Science, Industrial Engineering @ New Jersey Institute of TechnologyCIO Institute @ Massachusetts Institute of Technology - Sloan School of Management Frank Giannelli is skilled in: IT Strategy, Enterprise Architecture, Governance, Vendor Management, Business Strategy, Program Management, Executive Management, Strategy, SDLC, Mergers & Acquisitions, Six Sigma, Outsourcing, Management, Mergers, Telecommunications
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