Senior MineSight Specialist - Account Manager @ Pro-actively manages relationships with clients. Responsible for direct sales to existing and new clients. Provide expert technical advice to clients. Provide feedback to technical support and software development departments to assist in continually improving client support Responsible for the communication and coordination of additional client support as needed with other departments. Ensures the client's needs and expectations are met. From July 2014 to Present (1 year 6 months) Tucson, Arizona AreaSenior MineSight Specialist @ Technical Support to Mining Companies and Consultant Firms. Main subjects are Modeling, geostatistics, mine planning and scheduling (Long Term and Short Term Mine Planning). Advanced MineSight Applications user and instructor.(MS3D, MSBASIS, MSEP, MSDA, MSIP, MSHaulage, MSSO, MSAtlas, MSStope, MSTorque) Specialized in Medium and Short Term Mine Planing (MSIP, MSHaulage, MSSO, MSAtlas, MSPD) From July 2010 to Present (5 years 6 months) Software Development Liaison @ From October 2012 to October 2013 (1 year 1 month) Tucson, Arizona AreaWebmaster of Mining Department @ Responsible of designing and maintaining CSM Mining Department's website. From February 2009 to June 2010 (1 year 5 months) Mining Software Marketing and Technical Support Specialist (GEMCOM) @ Gemcom Surpac Minex Company's Software programs (Surpac, MineSched, Whittle, Gems, Minex) Marketing and Technical support to the clients. Giving detailed technical courses to the clients (engineers/product managers about the programs. And also marketing satellite images variable sizes and ranges which depends on customers' needs from Ikonos, QuickBird, etc... From June 2007 to May 2008 (1 year) Part-time Mining Engineer @ Organized the heating system design used in the greenhouse to heat the vegetables during the growing period. Helped the site manager in several office work related to the greenhouse projects. Participated in "Think-Tank" organization. From July 2002 to May 2007 (4 years 11 months) Student Intern @ Open Pit and Drilling/Blasting Design/Applied in the field From June 2006 to July 2006 (2 months) Student Intern @ Open Pit and Underground Mine Design/ Work System/ Mineral Processing FlowChart Preparation/Reading From June 2005 to July 2005 (2 months)

Master's Degree, Engineering and Technology Management @ Colorado School of Mines From 2008 to 2010 BSc, Mining and Mineral Processing Engineering @ Hacettepe University From 2002 to 2007 Ferhat Koc is skilled in: MineSight, Technical Support, Mac OS X, HTML, Dreamweaver, Web Design, Feasibility Studies, Marketing, Geology, Modeling, Microsoft Office, SQL, Databases, Whittle, Python