1) Very good Integration, Administration and Troubleshooting experience of Unix/Linux/Solaris Operating Systems like Solaris, RHEL/Ubuntu/CentOS/Fedora including DNS, DHCP, SMTP, LVM, Multipathing, Firewall, SELinux, Apache, Glassfish, LDAP etc. 2) Good experience with Shell Scripting (BASH) and Automation. 3) Very good experience with working NAS/SAN storage systems (Symantec, Nexsan, HP, Oracle) and their integration with Linux/Windows/VMWare over NFS, CIFS/SMB, iSCSI, FC. 4) Good experience with performance tuning of UNIX/Linux systems and applications. 5) Virtualization Products like VMware ESX/ESXi, VCenter, VMotion and Virtual Box. 6) Very good Network troubleshooting experience on Unix/Linux/Windows platforms and experience working with tools like Wireshark/tcpdump/snoop/nmap. 7) Backup Management Products like Symantec NetBackup. 8) Good experience with Veritas Volume Management, Linux LVM, RAID, ZFS. 9) Clustering and Load Management products like Veritas Cluster, Sun Cluster, RSF. 10) BI Products like SAP Business Objects. 11) Troubleshooting experience of Applications on Java Platform, JBOSS, Web Servers (Apache, Tomcat, Glassfish), Middleware products like JMS, MOM, CORBA, RPC. 12) Network Management Products like Ericsson OSS RC, ENIQ, HP NNM, HP OV, HP TeMIP, Huawei M2000/N2000, SNMP, OpenNMS, SiteScope, Cacti, Gomez. 13) Routing Protocols like IGRP, EIGRP, RIP, BGP, OSPF, IS-IS etc. Multicasting, IP-SEC. 14) Cryptographic Protocols, Network Security, Different type of attacks like DDOS, Worm, Botnet, Online Attack, Security Evaluation Methodologies, Forensic techniques. 15) Good understanding of LTE/UTRAN/GSM Network. Operating Systems: 1) Linux (RHEL/Ubuntu/CentOS/openSUSE/Fedora), Solaris/Opensolaris 2) Window Server 2008/2012 (Basics). Databases: Sybase, Oracle, Versant. Programming and Scripting : C/C++/Shell Scripting (BASH). Hardware: Different Hardware of HP, Oracle, Intel, Supermicro platform.

Senior Technical Support Specialist - Unix/Linux/Solaris/Storage @ Provide 3rd line Customer Support and Integration of different Storage Systems and Clients on Unix/Linux/Solaris platform and troubleshooting issues related to Network, NFS, CIFS/SMB/SAMBA, iSCSI, FC, ACL, DNS, SMTP, NTP, Firewall, SELinux, Glassfish, LVM, Multipathing, ZFS, RAID, RSF Clustering etc. 3rd line support for Nexsan Unified Storage (SAN and NAS) systems like NST6000/5000/4000/2000, E-series, JBOD. Performance Tuning and troubleshoot different performance related issues of Linux/Solaris systems. Perform and troubleshoot different issues related to Data Migration both on Physical Systems and VMWare. Troubleshoot different Network related issues using tools like Wireshark, tcpdump, nmap. Troubleshoot different problems of VMWare and help to optimize it to get the best performance from Storage Systems. Configure systems to be monitored via SNMP. Integrate AD and LDAP with Linux/Solaris Systems and troubleshoot different issues related to it. Provide support for Hardware from Intel, Super micro. From April 2013 to Present (2 years 9 months) Montreal, Canada AreaConsultant - OSS/Unix/Linux/Solaris systems @ Day to day operation and provide 2nd line troubleshooting and customer support of different Solaris and Linux systems including Network, DNS, DHCP, ZFS, NFS, iSCSI, LDAP etc. Administration and troubleshooting different storage systems like Symantec SFS, Oracle Disk Arrays and their integration with Solaris and Linux systems. Administer and troubleshoot Clusters like Veritas (currently Symantec) clusters, working experience with Oracle Cluster. Troubleshoot different problems of different Oracle Servers (both SPARC and x86) like V490/890, E4900//69000, X4800, X4440 and HP Blades like C7000 etc. Bash Scripting to automate different day to day tasks. Operation and Customer support for different Database systems from Oracle, Sybase, BI systems like SAP Business Objects, Ericsson ENIQ etc. Operation and provide customer support of Backup solutions like Veritas NetBackup. Provide customer support of different Java Applications, NMS systems like Ericsson OSS, LDAP, Middleware like CORBA/JMS/RPC, Web Servers like Apache/Glassfish Citrix XenApp etc. From June 2011 to April 2013 (1 year 11 months) Montreal, Canada AreaSystem Administrator - Unix/Linux/Solaris Systems @ Day to day operation and 2nd line troubleshooting of the entire production environment consisting of 500+ Linux and Solaris systems and act as a first line troubleshooter for any kind of production issues. Created new VM’s of both Linux and Windows using VMWare, troubles hooted different VMWare related problems. Monitor the entire production environment using NMS tools like OpenNMS, Cacti, Gomez, Site scope and provide 1st and 2nd line troubleshooting for issues related to Network, Database and BI systems like Oracle, MYSQL, Business Objects, AD, LDAP, Exchange, Storage, Load Balancer and escalating when necessary Troubleshoot different Java Applications, Middleware like JMS, MOM, Event and Escalation Management etc. Monitor the environment for external attack and taking necessary actions, automating day to day tasks by scripting etc. From January 2012 to August 2012 (8 months) Montreal, Canada AreaSystem Administrator/Integrator – Unix/Linux/Solaris/OSS/BSS @ Administration, Integration and Troubleshooting of over 100 Solaris and Linux systems including Network, DNS, DHCP, ZFS, NFS, iSCSI, SMB, SAMBA etc. Administration and Troubleshooting of SAN systems Oracle Disk Arrays, Oracle and HP Servers like V490/890, E4900//69000, X4800, X4440 etc. Managed production using Veritas Cluster System (Now Symantec), ensured backup by Veritas NetBackup Automate different day to day task by writing scrip on Bash. Day to day operation and troubleshooting different issues of Database systems like Oracle, Sybase, BI systems like SAP Business Objects, Ericsson ENIQ etc. Administration and troubleshooting different Java Applications, NMS systems like Ericsson OSS, LDAP, Middleware like CORBA/JMS/RPC, Web Servers like Apache/Glassfish Citrix XenApp etc. From December 2006 to June 2011 (4 years 7 months) Engineer, Radio Planning @ Radio Planning and Optimization. From September 2006 to December 2006 (4 months)

Master’s Degree, Information Systems Security @ Concordia University From 2011 to 2016 MBA, Finance @ Institute of Business Administration, Dhaka University From 2007 to 2012 B.Sc, Electrical Engineering @ Bangladesh University of Engineering and Technology From 2001 to 2006 Faisal Aziz is skilled in: Solaris, Linux, Open Source Software, Unix, Shell Scripting, TCP/IP, Operating Systems, VMware, Oracle, Integration, GSM, Telecommunications, IP, Databases, Network Administration