Results oriented Technologist in Data Center Fabric, Cloud, and Security, with 13+ years of pre-sales and post-sales experience, spanning across different roles including Technical Product Marketing, Solution Engineering, Development, Test and System architecture. Technical background and MBA with achievement in environment varying from small startups to Fortune 500 companies experiencing rapid growth.
Specialties:
FUNCTIONAL EXPERTISE:
• Sales Enablement | Pre-sale Consulting | Product Launch | Competitive Analysis
• Product Management | Product Marketing | Go-to-market | Strategy
• Cross functional leadership | Technology Evangelism
• Team Building | Management | Offshore & Outsourcing
TECHNOLOGY EXPERTISE:
• Data Center Fabric | Switching | Multicast | High Availability | SDN
• Network Security | FW | VPN/IPSec | IDP/IPS | UTM | APT
• Cloud Computing | Cloud automation | Puppet/Chef | Openstack/Couldstack
• Virtualization | VMWare vSphere | vCenter | vCloud | NSX | VXLAN
• Storage | SAN | FCoE | FIP | DCBX | PFC | iSCSI | Big Data
• 3G/4G | GGSN | IPv4/IPv6 |Ethernet
Fluent in English and Chinese
Sr. Manager, Partner Marketing and Technology Alliances @ Forging technology partnerships to deliver on the OpenStack Cloud vision. From March 2015 to Present (10 months) San Francisco Bay AreaSr. Technical Marketing Manager, Data Center @ 2014 - 2015
Sr. Architect, Cloud Technology Marketing
Responsible for architecting and promoting customer infrastructure solutions using Juniper switching/routing/security/SDN product portfolio, and other virtualization products and technologies for cloud builders.
2012 - 2014
Sr. Technical Marketing Manager, Data Center
Technical enablement of field teams for data center and cloud networking solutions (QFX, QFabric, Virtual Chassis Fabric, and EX switching product lines):
• Presale support: POC, RFP, EBC deep dives, product demo, customer visit and presentations
• Field Enablement: Sales/Partner Training, Best practices, Technology guide, Reference architecture, and User cases
• Product Launch: Marketing collaterals, Data sheets, White papers, Battle cards, Analyst event, Videos, Demos, blogs and webcasts for demand generation
• Evanglism: Road Shows, conferences, industry events
• Market and competitive intelligence to better position product offerings, and to provide strategic context to identify opportunities and threats From 2012 to March 2015 (3 years) Senior Engineering Manager, Security Business Unit @ Sr. Manager/Engineering Manager/Staff Engineer/Senior Engineer
Management
• Led strategy and execution with quarterly objectives for system integration, solution, scaling and system/feature performance benchmarking for market leading Juniper security product lines (Firewall/VPN/AV/IDP)
• Built multi-site teams, cultivated a continuous improvement, reengineered processes, matrix, and data presentation
• Administered annual budget, and developed strong partnerships with vendors, to maximize best utilization possible with centralized sharing infrastructure
Leading and Technical
• Developed Module-based Solution test infrastructure to enable multiple technologies and testing types (stress, endurance, Multi-Dimension scalability, upgrade, operational triggers etc.)
• Achieved 85%+ automation for Solution and Performance
• Provided overall quality assessment for release go/no-go decision for each test stage
Initiative
• Led cross-functional teams in identifying product and portfolio Quality Gaps, and provided proactive solution accordingly, through rigorous process of market segmenting, customer engaging, scenario developing, test execution, and delivered reports and deployment collaterals for Financial Scenario, LTE Security, and Managed Service etc.
• Orchestrated a Performance Sizing tool, well embraced by marketing, account and senior management teams.
Customer interfacing
• Directed team promoting live real world performance demo to, catering to specific performance requirements, and supporting escalation from customers, which played a key role in many customer wins.
• Interfaced with customers, marketing, and SE to understand and document requirements, enhanced system model, and increased productivity
• Led the integration into system test bed of strategic customer profiles such as AT&T, Verizon Wireless, Vodafone, and Adobe etc.
• Participated in pre-sale Executive Briefings, Proof of Concepts (POC) with key customers From July 2003 to July 2012 (9 years 1 month) Sr. QA Engineer @ From June 2003 to 2004 (1 year) Software QA Engineer @ • Quality assurance for CDMA2000 PDSN solution that includes features: L2TP, IPSec, IP, A10/A11, Mobile IP, DatabaseMgr.
• In charge of GGSN functionality test for GTP, L7 accounting (WAP, HTTP) and CAMEL prepaid charging
• Designed simulation tools, and automated test cases to maximize efficiency and resource utilization
• Customer early trials including KDDI and SKT accounts From May 2002 to May 2003 (1 year 1 month) Software Engineer @ Shasta IP service
• Developed and implemented various Broadband IP service OS applications
• Developed test plans, conducted conformance, performance test for various features
• Worked with development, TAC and PM developing specification and fixing issues From 2000 to 2002 (2 years)
MBA, Finance and Entrepreneurship @ Santa Clara University - Leavey School of BusinessMS, Computer Engineering @ University of Southern CaliforniaPhD Program, Aerospace Engineering @ University of Southern CaliforniaBachelor of Science (BS), Astrophysics @ Nanjing University Eric Ji is skilled in: Network Security, Cloud Computing, Data Center, Virtualization, TCP/IP, IPS, Product Management, Cross-functional Team Leadership, Juniper, IPSec, Ethernet, Wireless, Routing, Switches, High Availability