Elvia Delgado's Email Addresses & Phone Numbers

Summer Associate – Management Consulting @ MITCHELL MADISON GROUP • Advised major credit card company in its endeavors to develop an actionable e-commerce strategy. Efforts resulted in client sponsored "merchant solution" to assist would-be Internet merchants to get on-line and accept transactions. From June 1998 to August 1998 (3 months) Vice President, Provider Engagement (Interim) @ Centene...

Summer Associate – Management Consulting @ MITCHELL MADISON GROUP • Advised major credit card company in its endeavors to develop an actionable e-commerce strategy. Efforts resulted in client sponsored "merchant solution" to assist would-be Internet merchants to get on-line and accept transactions. From June 1998 to August 1998 (3 months) Vice President, Provider Engagement (Interim) @ Centene Corporation Senior Director, Provider Engagement @ Centene Corporation From January 2019 to September 2019 (9 months) Director, Provider Relations @ Centene Corporation A diversified, Fortune 100 multi-national healthcare enterprise that provides a portfolio of services to government sponsored and commercial healthcare programs, focusing on under-insured and uninsured individuals. • Member of Health Net’s Provider Engagement and Practice Management senior leadership team responsible for defining its statewide market intelligence provider strategy which led to the implementation of innovative practice transformation and process improvement programs. • Developed targeted provider quality improvement initiatives for Health Net’s largest Medi-cal market in California resulting in improved HEDIS outcomes and increased provider satisfaction.• Responsible for integrating the work of internal functional areas, including contracting, regulatory, marketing, finance, community benefit, quality assurance, utilization management as well as externally with public policy and community agencies. From 2017 to December 2018 (1 year) Assistant Vice President of Marketing and Sales @ AltaMed Health Services Transformed community outreach department of 17 FTE’s into a professional sales organization of 85 FTEs in Los Angeles and Orange Counties through sales training, policy formulation, goal setting and enrollment conversion quotas, marketing programs, incentive programs, dedicated telesales unit and competitive sales commissions. Sustained an increase in annual growth revenues across multiple lines of business. • Led all marketing efforts supporting multiple lines of business, medical group, adult day health care centers and PACE, including creative services, paid media, brand and logo redesign, signage and community based partnerships.• Created go-to-market strategy for a new geographic market, Orange County, that included a Medi-Cal open enrollment campaign and a partnership co-op with Health Net health plan, achieving Medi-Cal enrollment results 17% above goal of which 85% of enrollments were anchored into AltaMed’s Medical Group. From 2007 to 2010 (3 years) Manager, State Health and Latino Marketing @ Health Net of California Provided ongoing strategic advisory support to Director of Latino Sales and Distribution, including senior management reporting recommendations and market planning and assessment.• Developed grass root marketing campaigns, broker co-op mailings and community programs sponsorships to support Latino Sales and Distribution team. • Developed and executed multi-channel State Health and Latino advertising campaigns, resulting in a 5% increase in brand awareness and recognition. • Successfully managed the launch of a “first of its kind” East Los Angeles Health Net store resulting in a community based sales location. From 2006 to 2007 (1 year) Senior Marketing Representative @ The Walt Disney Company, Consumer Products Division The Disney Store • Planned and implemented new business development initiatives for The Disney Catalog and Disney Direct Marketing. Resulted in successful cross marketing campaigns between consumer products, theme park and resort business units.• Conducted financial analysis of The Disney Credit Card's Exclusive Merchandise program. Responsible for $1.7M fiscal budget, reported directly to the Vice President, Business Development.• Managed statistical analysis of internal and external database lists for direct mail campaigns. Direct mail initiatives resulted in response rates of 8%-12%.Marketing Analyst (1994 – 1996)• Co-managed marketing and operational logistics for the national roll out of the private label Disney Credit Card resulting in acquisition of 270,000 card members.Marketing and Promotions Coordinator (1993 – 1994)Corporate Management Trainee (1992 – 1993) From 1992 to 1997 (5 years) Vice President, Health Care Marketing, Sales and Branding @ AltaMed Health Services Served as member of executive management team of a 48-location healthcare system with revenues of $600M, reporting directly to CEO. Drove brand awareness and member growth across multiple lines of business, Primary Care Medical Group, Program of All-Inclusive Care for the Elderly (PACE) and Independent Practice Association. Managed budget of $14M and 85 FTE. • Developed and executed marketing and sales enterprise-wide Affordable Care Act/Covered CA (Exchange and Medi-Cal Expansion) membership growth and operational deployment plan, resulting in 2014-2015 Medi-Cal Expansion membership of 62K, 348% above goal, and 9,693 Covered CA Commercial membership, 128% above goal – leading to AltaMed being Covered CA’s #1 certified enrollment entity in the state of California three years in a row, 2014 – 2016.• Led company to achieve four consecutive, double digit, unsurpassed PACE Medicare managed care membership census goals through hands-on leadership and continuous training of team, direct sales, business management tactics and marketing strategies. • Collaborated with executive leaders in medical management, quality, provider network development and clinic operations to determine methods and procedures for partnership identification and pursuit, thus cultivating and translating specific payer partnerships into membership and business growth.• Developed and executed go-to-market campaigns for county and state programs including Medi-Cal, Medi-Cal Expansion, Cal MediConnect/Coordinated Care Initiative, Medicare Advantage, Healthy Families, Healthy Way LA/My Health LA, Orange County MSN/MSI and Adult Day Health Care. • In depth experience with different payor systems: Medicare and Medi-cal and products: Medicare Advantage, SNP, Duals, Medi-Cal Expansion and Cal MediConnect. • Surpassed FY 16-17 annual Medicare managed care membership enrollment goal by the third quarter of fiscal year by 4%. From 2010 to 2017 (7 years) Senior Strategy Associate @ marchFIRST (formerly U.S. Web/CKS) Business Plan Development: Conducted comprehensive market and competitor assessment and market potential for human resources outsourcing industry, writing both the vertical and horizontal business plan for e-Human Resource client.Commercial Print and Newsletter Sourcing: Negotiated $1.3M achieving 35%, and $422K at 46%, respectively, in cost savings for a healthcare insurer through extensive RFQ process.Marketing Department Re-engineering: Assessed organizational structure of healthcare insurer and presented senior management with reorganization recommendations, resulting in $0.3M cost savings. From 1999 to 2001 (2 years)