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Elissa Goad

Associate Solution Consultant

Solution Director | Customer Advocate | Strategic Thinker

Fort Worth, Texas

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Elissa Goad's Email Addresses & Phone Numbers

Elissa Goad's Work Experience

Infor

Associate Solution Consultant

2015 to 2016

Fort Worth, TX

Dover Saddlery

Product Advisor

2011 to 2012

Dallas, TX

Self-Employed

Freelance Riding Instructor and Trainer

2005 to 2012

Fort Worth, TX

Elissa Goad's Education

Texas Christian University - M.J. Neeley School of Business

BBA, Entrepreneurial Management; Energy Technology and Management

2007 to 2011

Cornell University

Certification Program, Diversity and Inclusion, (In Progress)

Elissa Goad's Professional Skills Radar Chart

Based on our findings, Elissa Goad is ...

Welcoming
Inspirational
Verbal

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50% Right Brained

Elissa Goad's Estimated Salary Range

About Elissa Goad's Current Company

Infor

Frequently Asked Questions about Elissa Goad

What company does Elissa Goad work for?

Elissa Goad works for Infor


What is Elissa Goad's role at Infor?

Elissa Goad is Associate Solution Consultant


What is Elissa Goad's personal email address?

Elissa Goad's personal email address is e****[email protected]


What is Elissa Goad's business email address?

Elissa Goad's business email address is e****[email protected]


What is Elissa Goad's Phone Number?

Elissa Goad's phone (214) ***-*181


What industry does Elissa Goad work in?

Elissa Goad works in the Computer Software industry.


Who are Elissa Goad's colleagues?

Elissa Goad's colleagues are Susan Lee, Barry Jones, Linda HRPM, Jack Schachter, Will Pawlikowski, Maksim Petriv, Carmine MBA, Peter Miller, Dilya Akhmadieva, and Patrick Davis


About Elissa Goad

📖 Summary

Associate Solution Consultant @ Infor From 2015 to 2016 (1 year) Fort Worth, TXProduct Advisor @ Dover Saddlery - Advise customers through every step of the purchasing process often culminating in customer recognition.- Establish sustainable customer relationships to ensure future revenue stream.- Execute back office operations including returns and inventory. From 2011 to 2012 (1 year) Dallas, TXFreelance Riding Instructor and Trainer @ Self-Employed - Successfully operated an entrepreneurial venture culminating in National and International recognition.- Managed scheduling, development, and training for up to 5 direct reports, depending on the season. - Established sustainable relationships with more than 30 clients through consistent competitive success, reliable scheduling, and accurate communication of development goals. - Develop e-commerce proficiency using online platforms to advertiseservices and equipment. From 2005 to 2012 (7 years) Fort Worth, TXSolution Director @ CentralSquare Technologies - Evangelize value selling, including development and execution of opportunity strategy focused on business outcomes that address customer requirements, opportunities for improvement, and pain points.- Responsible for cross-organizational alignment between Presales, Product Management, Development, Marketing, and Sales. Key contributor in establishing go-to-market strategy and product investment prioritization. - Program manager for organizational improvement initiatives. Currently architecting a certification program focused on product enablement and presentation structure. Responsible for development of program design, creation and execution of training collateral, and rollout of program to Sales and Presales leadership. - Mentor to the 19-person solution consulting team, emphasizing the transformation of presentations from feature-function to value-based. Responsible for developing “gold-standard” presentations.- Manage quarterly release process for 6+ solutions, including Product Management handoff, testing, SC enablement, and sign off. Manager, Solution Consulting @ Infor - Support the day to day operations of the Public Sector team, including staff assignments and CRM management. - Develop and maintain relationships with the sales organization. Work with account executives and partners to align resources and define the appropriate product mix for opportunity execution.- Responsible for enablement and mentoring of associate and senior team members. Create guidelines and benchmarks for RFx responses, product certifications, and customer engagements. - Create development plans for solution consultants to support efficient team utilization. Evaluate presentation style and solution knowledge for both new and experienced solution consultants through onsite “bootcamps”.- Act as product expert for executive meetings, marketing events, and strategic engagements. - Write strategic verbiage and align client requirements with software functionality through Request for Proposal and Request for Information responses. From 2018 to February 2020 (2 years) Fort Worth, TexasSolution Consultant @ Infor - Execute customer-centric ERP software demonstrations to prospective clients. Industry focused on Public Sector and Healthcare. Consistently recognized as a top performer. Delivered first client presentation in six weeks of hire date. - Proven customer and partner liaison; trusted advisor.- Represent Infor at industry trade shows where compelling, “on-the-fly” presentations are required.- Train and mentor new team members on software applications; evaluate and provide feedback on presentation style and content. - Write strategic verbiage and align client requirements with software functionality through Request for Proposal and Request for Information responses. From 2016 to 2018 (2 years) Fort Worth, TXNational Sales and Marketing Manager @ Flexible Innovations - Managed a team of 10 direct reports, inside and outside sales teams, and contract workers. - Led interdepartmental communication and regularly influenced outcomes outside of my direct management structure. Responsible for coordinating business processes across sales, supply chain, and design teams in an industry with short customer turnaround expectations. - Mentored new sales team members through training and development, facilitating networking opportunities, and supervising client interactions.- Helped increase company revenue two-fold and achieve 90% return customer business through increasing customer service efficiency and creating captivating marketing materials. - Created and delivered sales presentations to distributors, elevator pitches at industry trade shows, and educational speeches to industry leaders. - Defined and executed tailored strategy to address anticipated client business issues. From 2012 to 2015 (3 years) Fort Worth, TX


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In a nutshell

Elissa Goad's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

2 year(s), 8 month(s)

Elissa Goad's Willingness to Change Jobs

Unlikely

Likely

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