Executive Profile
Exceptionally entrepreneurial, results-driven, but mission focused visionary with extraordinary track record of managing growth, exceeding aggressive revenue and budget projections, developing and leading talent, building customer relationships, innovating, and giving back to the community and planet. Strategic, creative, team oriented leader that has launched five successful, multi-million dollar business lines in nine years that have generated over $175M in revenue. Clearly understands requirements for business expansion and the decision-making and organizational culture required to drive and sustain rapid growth.
Company Summary
Better World Books is one of the most successful social enterprises in U.S. history – delivering ten-year revenue growth from $0 to $60M+ USD/year, while creating 350 jobs in two countries, donating over $15M USD to libraries and literacy programs around the world, donating 9M+ high-quality books to organizations around the globe, and reusing or recycling over 100M pre-loved books. The Company’s unique business model is studied by Harvard Business School and other leading B-Schools across the United States.
VP, Global Sales and Marketing @ From February 2015 to Present (11 months) Board Member @ Better World Books, Ltd. is a fully-owned subsidiary of Qumpus, Inc. d/b/a/ Better World Books. From June 2015 to Present (7 months) Chair, Sustainability Council @ • Chairs the Sustainability Council that represents all issues related to Sustainability at Better World Books in the US & UK.
• The Sustainability Council is comprised of 8 employees and one consultant, each representing a different Company function. The Council is tasked with developing new sustainability initiatives, championing current sustainability initiatives and programs across the entire organization, and measuring the results of the Company’s sustainability initiatives.
• 2011 Results: Completed Carbon Audit of Global Operations, Certified Company’s Global Operations as 100% Carbon Balanced, won the E.P.A.’s Small Business Partner of the Year Award, introduced reusable material handling solutions and remote fill-level monitoring technology in to supply chain, and won the SJF Institute’s Green Jobs Award. From July 2011 to Present (4 years 6 months) Vice President of Sales and Business Development @ From January 2014 to February 2015 (1 year 2 months) Vice President, Community @ • Formulated the idea to create a network of community-based book collection “bins” to meet customer demand.
• Responsible for all elements of B2C book acquisitions with the primary focus on the product launch and nationwide roll out of book collection kiosks (a.k.a. “Drop Boxes”) to major metropolitan areas in North America by FY2015. The goal is to collect 1 Billion books by 2025 and raise a total of $20M for Literacy initiatives by 2015. The Program was successfully piloted in two markets with over 500 Drop Boxes. The nationwide expansion is underway with over 1,200 Drop Boxes deployed in 26 states.
• Full P&L responsibility.
• Oversee product design, prototype iteration, logistics and distribution, technology infrastructure, real estate, vendor programs, business development, partnerships, marketing and public relations, team development, and the introduction of an independent sales representative model (a.k.a. “Change Agents”).
• Signed deals with major retailers and the top land owners in the U.S. to host kiosks.
• Developed pipeline of 2,000+ installations.
• Opened up new channels of collection at schools, libraries, colleges, retailers, and shopping centers. From July 2010 to January 2014 (3 years 7 months) Vice President, Acquisitions @ • Responsible for all elements of B2B book acquisitions, which covered six product lines, a $35MM P&L, 50 team members across six departments, and the supply chain, including six regional consolidation centers, that supports 5,000 Clients across the US & Canada
• Inbound volume grew to 500,000 units/week
• Signed deals with large, strategic relationships
• Launched Online Buyback Program.
• Oversaw the development and customization of Salesforce.com, the Company’s CRM platform. From March 2008 to July 2010 (2 years 5 months) National Director, Library Division @ • Launched the Nation’s first Library Discards & Donations Program in August 2004. The Program started with one library and evolved to an international success with over 3,400 Clients located in 4 countries. Notable Partners include DC Public Library, Harvard University, The Ohio State University Library, Toronto Public Library, and Queens Public Library.
• Grew revenue from $0 to $14M.
• Launched the Antiquarian, Rare and Collectables (ARC) business line—now a standalone, multi-million dollar sales channel.
• Launched the Institutional Buying Program—now a standalone, multi-million dollar acquisition channel. From August 2004 to March 2008 (3 years 8 months) M.B.A. Internship @ • Developed financial models for the evaluation process of 2 potential transactions and played a significant role in the due diligence phase of the evaluation process
• Reviewed and analyzed multiple deals that were presented to the firm and made recommendations to Senior Partners From March 2004 to August 2004 (6 months)
MBA, International Business @ Georgia State University - J. Mack Robinson College of Business From 2002 to 2004 Management @ The University of Georgia From 1997 to 2001 Dustin Holland is skilled in: Nonprofits, Social Media, Strategic Planning, Fundraising, Public Speaking, Social Media Marketing, Marketing, Public Relations, Strategic Partnerships, Community Outreach, Event Planning, Leadership, Process Improvement, Strategic Communications, Entrepreneurship