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Douglas Vivian

Sr. Programmer Analyst

SPC5, RTE5, ACP, CSM, PMP

Chicago, Illinois

Section title

Douglas Vivian's Email Addresses & Phone Numbers

Douglas Vivian's Work Experience

BP Amoco

Sr. Programmer Analyst

February 1989 to March 1990

Allstate Insurance

Sr. Programmer Analyst/Project Leader

December 1987 to February 1989

Allstate Insurance

Aplications Systems Programmer

April 1986 to December 1987

Douglas Vivian's Education

Leffingwell, et al, Scaled Agile Academy

Scaled Agile Framework Program Consultant 4.0 (SPC4)

2016 to 2016

Leffingwell, et al, Scaled Agile Academy

Scaled Agile Framework Program Consultant 3.0 (SPC3)

2014 to 2014

Agile Fire, Scaled Agile Inc.

SAFe Release Train Engineer (RTE4.6), Scaled Agile Framework

2019 to 2019

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Douglas Vivian's Estimated Salary Range

About Douglas Vivian's Current Company

BP Amoco

Frequently Asked Questions about Douglas Vivian

What company does Douglas Vivian work for?

Douglas Vivian works for BP Amoco


What is Douglas Vivian's role at BP Amoco?

Douglas Vivian is Sr. Programmer Analyst


What is Douglas Vivian's personal email address?

Douglas Vivian's personal email address is d****[email protected]


What is Douglas Vivian's business email address?

Douglas Vivian's business email addresses are not available


What is Douglas Vivian's Phone Number?

Douglas Vivian's phone (217) ***-*991


What industry does Douglas Vivian work in?

Douglas Vivian works in the Pharmaceuticals industry.


About Douglas Vivian

📖 Summary

Sr. Programmer Analyst @ BP Amoco From February 1989 to March 1990 (1 year 2 months) Sr. Programmer Analyst/Project Leader @ Allstate Insurance From December 1987 to February 1989 (1 year 3 months) Aplications Systems Programmer @ Allstate Insurance From April 1986 to December 1987 (1 year 9 months) Programmer Analyst @ Health Care Service Corporation From June 1984 to December 1985 (1 year 7 months) Computer Operator @ Time Inc. From July 1979 to June 1984 (5 years) E4 - Sargent @ United States Air Force From July 1975 to July 1979 (4 years 1 month) Program Manager HRIS @ Walgreen Co/Apex Systems Managed the Talent Acquisition Enterprise Program in the HR PMO. Managed RFI process for high volume recruitment process outsourcing applicant tracking system. Maintained program plan. Managed workstreams. Prepared weekly program status reporting for the management team and Senior Leadership. Facilitated ongoing tactical recruitment sessions for new healthcare and consumer retail pilot markets From October 2011 to May 2012 (8 months) Deerfield, ILSr. Project Manager, Scrum Master, Agile Coach @ Capital One / Collabera Scrum Master for an agile scrum team building a credit card statistical analysis application. System conversion and infrastructure migration from third party hosted solution to an in-house SAS application. End user tool, internet and mail decisions, credit limit increase, and investment decision optimization. Project budget $3.9 million. Coached 24 onshore and offshore (Pune and Bangalore, India) developers and testers. Facilitated agile ceremonies. Maintained story boards, sprint cards creation, sprint tracker. Generated burn reports. Designed and implemented on boarding process improvements, Citrix offshore connectivity setup. Swim lane, RACI chart. Coordinated Infrastructure migration to new datacenter, disaster recovery planning strategy. Facilitated RFP process for high performance analytics data warehouse. Digital display marketing, authorizations fraud, data mining. Managed multiple work streams for credit policy build, accelerate in market project for internet and direct mail. Program Manager for a Net Present Value Credit Card Acquisition portfolio reporting to Senior Leadership. From March 2010 to September 2011 (1 year 7 months) Richmond, VirginiaAgile Coach, Sr. Scrum Master @ CVS Health From March 2018 to June 2018 (4 months) Greater Chicago AreaSr. Scrum Master, Agile Coach @ CNA Insurance / Teksystems Inc. Senior Scrum Master for the Enterprise Content Management Modernization Project. Led two cross functional teams of product owners, BAs, onshore and offshore Developers and Testers. Resource Library delivered a new document management and search platform. Document repository with tags. New search interface. Inside CNA and Profile delivered a new portal, content management, and profile management platform. Enterprise news. Enterprise tools/resources. Federated search. Personal profiles. Find an expert. Feedback capture. About CNA. Employee nominations. Coached Product Owners and BAs on product iterations, backlog management and the definition of ready, definition of done. Helped Product Owners enable and benefit from “deploy on cadence/ release on demand”. Alignment of initiatives within teams as well as upstream and downstream from teams. Baselined lean metrics. Implemented advanced engineering practices and software quality metrics. Shifted from big-bang program releases to smaller more frequent releases with feature/epic flags. Facilitated all ceremonies. Grooming, sprint demos, retrospectives, planning, daily standups. IBM WebSphere portal, WebSphere Content Manager, Watson Explorer, Connections, and FileNet From February 2016 to October 2016 (9 months) Greater Chicago AreaSr. Project Manager, Scrum Master, Agile Coach @ Health Care Service Corporation, Blue Cross / W3R Consulting Senior Scrum Master for the Claims Customer Service Processing System Modernization Project. Led two cross functional feature teams of Onshore and offshore developers and testers (Chennai, India). Claims Calculations enhanced service level adjudication through claim release and finalization. Processes enhanced third party liability calculations, Determination of patient share, performing corporate recycle edits, and manual calculations. Led the teams through agile adoption waterfall to agile. Coached more junior scrum masters on agile practices. Facilitated all ceremonies. Grooming, Sprint demos, retrospectives, planning, daily standups. Project Manager on a regulatory traditional methodology initiative to correct 11 million Medicare claims From April 2015 to February 2016 (11 months) Chicago, IllinoisSr. Scrum Master, Agile Coach @ Capital One Bank / Strategic Staffing Solutions Senior Release Train Scrum Master for the systems team and three agile features teams supporting WWW digital small business and consumer marketing. The systems team supported all non-production environments, program initiatives, and automated test driven development (ATDD), continuous integration, continuous deployment (CI/CD) across the agile release train. The features teams supported bank digital marketing campaigns, home loans, auto financing, small business and consumer banking. Coached the product owners on product iterations, backlog management and the definition of ready, definition of done. Facilitated all ceremonies. Sprint demos, retrospectives, planning, daily standups, and health checks From September 2014 to April 2015 (8 months) Washington D.C. Metro AreaSr. Scrum Master @ Bank of America / ettain Group Scrum Master for two agile teams of developers and testers deploying an Appian Business Process Modeling Legal Order System. The initiative transformed paper based processes for attachments and subpoenas. A case management tool was implemented. For attachments, images replaced paper for processing. Key manual tasks automated. Electronic presentment and payment implemented. For subpoenas, labor intensive fulfillment tasks were automated. Coached the executives, management, and the team on how to organize into smaller higher performing cross functional teams. Helped Product Owners enable and benefit from “deploy on cadence/ release on demand”. Facilitated all ceremonies. Sprint demos, retrospectives, planning, daily standups, and health checks From July 2014 to September 2014 (3 months) Charlotte, North Carolina AreaSr. Scrum Master, Agile Coach @ Capital One Bank/ Strategic Staffing Solutions Agile Release Train Scrum Master for two cross functional agile scrum teams of developers and testers building the auto finance Java front end and the oracle backend for the Capital One Enterprise. The initiative integrated Auto Finance web functionality from different Capital One Organizations into an enterprise website. Delivered the external customer facing functionality for mobile web, and tablet for I-phone, android and the online application. The backend team maintained a .net internal help desk auto loan application. Supported implementation of ATDD across the train. Facilitated all agile ceremonies. Retrospectives, planning, daily standups, health checks, and sprint demos From October 2013 to May 2014 (8 months) Wilmington, DelawareSr. Agile Program Manager, Scrum Master, Agile Coach @ Capital One Bank/ Strategic Staffing Solutions On boarded 12 Enterprise Architecture agile teams. Facilitated Scrum and Kanban/Signal ceremonies. Initiated the teams in agile methodology. Partnered with leaders on different approaches, provided guidance. Engaged each team to get them started in either Scrum or Kanban/Signal, and agile adoption. Facilitated kickoffs and all agile ceremonies. Scrum Master for a Leadership team examining Enterprise Architecture capabilities in a decentralized support model. Managed multiple work streams for an IBM Rational Asset Manager deployment to create a design repository to fill the gap in the enterprise life cycle process. Program Manager on a waterfall project to guarantee fulfillment of customer account requests across the enterprise. From May 2012 to September 2013 (1 year 5 months) Richmond, VirginiaProgram Manager Specialist - Relationship Manager @ Health Care Service Corporation Program Management:Program Manager ITG PMO Department HCSC. I collaborated with the Human Capital Management Community Managers, Directors Advisory, and Vice Presidents Steering Committee to identify, prioritize, and sequence all initiatives affecting the portfolio. Developed and maintained a project dashboard for the Community. Duties included, for all projects $250K to over a million, development of opportunity documents, business cases, and budgets, including the $3.1MM PeopleSoft 8.8 to 9.0 Portal (three months) and HCM Application upgrade (seven months) Project. Collaborated with the senior leadership in defining the five year HR IT roadmap. Investigated new capabilities with the existing software package vendors and the affect on the five year roadmap. On boarded and coached Project Managers (PM) and Project Coordinators. Collaborated with a Senior PM and PMO Communications to develop an automated lessons learned process which was then used in multiple areas in the PMO. Teamed up with the business managers to increase their understanding and acceptance of the SDLC accountabilities and responsibilities. Partnered with an SDLC coach to develop training for the Business managers and their staffs. Release Management:Facilitated ongoing Human Capital Management Community portfolio Release Management from June 2006 through August 2008. Developed and maintained Release schedule, scope management, testing strategy, and change request process. Introduced and implemented impact analysis strategy as part of new release change request process. Stakeholders gained a better understanding of the cost and associated risks of introducing changes to in-flight releases. From September 2006 to July 2009 (2 years 11 months) Sr. Project Manager @ Health Care Service Corporation Project Management: Program Manager, ITG PMO Department HCSC. Duties included interim Project Manager on the nine month 3.7$MM Peopleclick Automated Recruiting Solution Project. Standardized and improved key recruiting/hiring processes cycle time by 70%. Project completed on time and $101k under budget. Senior Project Manager, ITG PMO department HCSC. Managed the 2007 Open Enrollment Project. Required development and customizations to support modifications to corporate defined benefit plans. The project was completed on time on budget. Managed the 2007 PTO year-end transition and Total Rewards Project. Implemented business and technical process improvements to year-end rollover, and new calendar year PTO award bank. The project was completed on time and on budget.Collaborated with 5 internal departments and over 20 stakeholders for project requirements, maintain project budget, and facilitate year end release test plan development and execution. From June 2006 to September 2006 (4 months) Application Systems Manager @ Northwestern University Application Systems Manager, Management Systems department, Northwestern University. Managed 7-10 analysts and programmers responsible for PeopleSoft HCM module customizations and upgrades 6.2 to 7.5, 7.5 to 8.3, and 8.3 to 8.9.NU failed a National Institute of Health (NIH) Effort Reporting Audit. Presented a solution to replace existing manual process with a custom web based solution using the PeopleSoft 8.3 Toolset. Working directly with the business to identify issue and regulatory requirements, the project was delivered on time. Saved the university $10 million.Directed customizations for salary administration module under release 7.5, self-service recruitment module for internal and external applicants under release 8.3Managed concurrent implementations of 6 month $2.1 Million Kronos Electronic Time Entry System (ETES) and PeopleSoft HCM application upgrade under release 7.5. Project was completed on time and on budget. Generated project estimates, budget tracking and multiple RFPs. Utilized iterative development methodology for all projects.Conducted annual performance reviews for staff including performance development and corrective action plans. From April 1999 to April 2006 (7 years 1 month) Project Leader @ Quaker Oats HRIS PROJECT LEADER (3/1998 – 4/1999)Directed team of 10-12 analysts and programmers responsible for PeopleSoft HCM 5.12 to 7.01 upgrade project.Maintained and oversaw cost and budget tracking, re-installation of all Object and batch modifications, and coordination of testing with home office and 24 plant locations.SENIOR HR SYSTEMS ANALYST (9/1996 – 3/1998)Led team of analysts and programmers responsible for redesign and implementation of PeopleSoft HCM centralized system encompassing 24 hourly plant locations conversion from Cyborg HR/Payroll local and regional processing.Leveraged relationship with Cyborg Management to negotiate an extension of the contract to ensure that Quaker would be on a supported product during the conversion away from the Cyborg HR/Payroll System. Hands on Lead of technical efforts for each phase of the PeopleSoft HCM conversion including JCL submission for test database refreshes, payroll runs, and local/regional electronic report distribution for review of test results. Developed standardization of Kronos time and attendance system, production batch schedules, SQR report creation and distribution.Developed and implemented all operations procedures for business and technical staff. JAD approach for all efforts. From September 1996 to April 1999 (2 years 8 months) Project Leader @ Unitrin - United Insurance Company of America Project Leader, Information Systems Department, United Insurance Company of America. Directed team of 5-7 programmers responsible for providing development and support of Cyborg HR/Payroll Application. Constructed interfaces between Commission Person Compensation System (CPCS), and 14 legacy systems.Developed web front-end for United Casualty, General Life, Claims, and Financials, Cyborg, and CPCS.Utilized a JAD approach for all efforts. From July 1994 to September 1996 (2 years 3 months) Sr.Programmer Analyst @ Heller Financial Senior Programmer Analyst, Information Systems department, Heller Financial a commercial lending company, Technical lead for the conversion from Computer Associates IDMS HR/Payroll system to Cyborg’s HR/Payroll System. Developed automated General Ledger interface between the Cyborg HR/Payroll and the IDMS General Ledger Systems which supported salary allocation and census reporting. The project was recognized by the Cyborg Users Association at the annual Conference with a Cyborg User’s Excellence Award for Outstanding Payroll User. From March 1990 to September 1994 (4 years 7 months) Agile Coach, Sr. Scrum Master @ CVS Health Senior Scrum Master and Coach for three cross functional teams developing a new pharmacy benefit management solution operated under a shared operating model. Pharmacy customers saved time; easily managed their prescriptions and prescription benefit information. Enterprise saved costs by delivering a common, reusable framework. Improved adherence and compliance. Improved the member experience through a holistic approach to member management. Led and coached Executives, Product Owners, Scrum Masters, and the scrum team on agile and SAFe framework, product iterations, backlog management, the definition of ready, and definition of done. Agile tool Jira. Kanban and scrum. Alignment of initiatives within teams as well as upstream and downstream from teams. Baselined lean metrics. Implemented software quality metrics. Coached all ceremonies. Grooming, planning, daily standups, sprint reviews, demos, retrospectives. SAFe Program Consultant (SPC4). Trained Aetna and CVS employees utilizing the SAFe Agile Inc. course curriculum. Certified Scaled Agile Inc., Release Train Engineer (RTE4). Greater Chicago AreaSr. Scrum Master, Agile Coach @ Anthem, Inc. Blue Cross Blue Shield, Amerigroup/PinpointIT Services Senior Scrum Master for the Managed Care Platform. Led and coached six cross functional teams of product owners, BAs, more junior Scrum Masters, onshore and offshore Developers, and Testers during the Agile Advancement Initiative onsite and virtually in Wallingford, CT. and Norfolk VA. The teams developed and maintained Medicare and Medicaid plans for 21 states. Led and coached Product Owners, SAs, Scrum Masters, and the scrum team on Release Planning, product iterations, backlog management, the definition of ready, and definition of done. Alignment of initiatives within teams as well as upstream and downstream from teams. Baselined lean metrics. Implemented software quality metrics. Coached all ceremonies. Grooming, planning, daily standups, sprint reviews, demos, retrospectives. From October 2016 to December 2017 (1 year 3 months) Wallingford, CT., and Norfolk, VA.


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In a nutshell

Douglas Vivian's Personality Type

Extraversion (E), Intuition (N), Thinking (T), Perceiving (P)

Average Tenure

1 year(s), 11 month(s)

Douglas Vivian's Willingness to Change Jobs

Unlikely

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