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Doug Zelinka

Software Engineer

VP IT | Infrastructure & Cloud | SaaS | Transformational business & technology executive | IT as business value engine

Greater Chicago Area

Section title

Doug Zelinka's Email Addresses & Phone Numbers

Doug Zelinka's Work Experience


Software Engineer

June 1994 to June 1997

Greater Chicago Area


Product Specialist

December 1992 to June 1994

Greater Chicago Area

Independent Consultant

Information Technology Consultant

April 2003 to April 2005

Greater Chicago Area

Doug Zelinka's Education

Northwestern University

MM, Music Performance

Taylor University

BA, Music Performance

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About Doug Zelinka's Current Company


Designed, coded, and tested bug fixes for Accenture’s CASE tool, Foundation for Cooperative Processing (FCP), and provided comprehensive support for large development, build, and test lab environments.

Frequently Asked Questions about Doug Zelinka

What company does Doug Zelinka work for?

Doug Zelinka works for Accenture

What is Doug Zelinka's role at Accenture?

Doug Zelinka is Software Engineer

What is Doug Zelinka's personal email address?

Doug Zelinka's personal email address is d****[email protected]

What is Doug Zelinka's business email address?

Doug Zelinka's business email address is d****[email protected]

What is Doug Zelinka's Phone Number?

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What industry does Doug Zelinka work in?

Doug Zelinka works in the Pharmaceuticals industry.

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Doug Zelinka's colleagues are Steve Lichter, Milan MBA, Krystal Topps, Lucy Wang, Rick Westerhoek, Carmen Rivera, Lauren Smith, Jay Mellentine, Bill Ostrowski, and Shelly Lewis

About Doug Zelinka

📖 Summary

Software Engineer @ Accenture Designed, coded, and tested bug fixes for Accenture’s CASE tool, Foundation for Cooperative Processing (FCP), and provided comprehensive support for large development, build, and test lab environments. From June 1994 to June 1997 (3 years 1 month) Greater Chicago AreaProduct Specialist @ Accenture Provided comprehensive technical support for customers using host-based and client-server CASE tools, and visited customer sites to resolve critical product issues. From December 1992 to June 1994 (1 year 7 months) Greater Chicago AreaInformation Technology Consultant @ Independent Consultant Performed business analysis and IT infrastructure project management for clients including British Petroleum, a leading producer and marketer of natural energy resources. From April 2003 to April 2005 (2 years 1 month) Greater Chicago AreaDirector, Technical Services & Operations @ First Penn-Pacific Life Insurance Reporting to CIO, Led 12 people in 2 teams supporting enterprise applications and providing datacenter, networks, information security, help desk, facilities, asset management, and business continuity. Shortly after joining, First Penn's parent company outsourced IT functions to IBM. From December 2002 to April 2003 (5 months) Greater Chicago AreaTechnology Architecture Consultant @ Accenture Supervised 12 people in 2 teams hosting Internet applications, engineering firewall and network infrastructure, and prototyping emerging technologies for painless integration with existing systems. From June 1997 to March 2000 (2 years 10 months) Greater Chicago AreaRegional Director Infrastructure @ Brightstar Corp. Brightstar is a specialized wireless distributor, distributes products and manages inventory, helps business promote and sell products in-store and online, recycles products and helps resell them, and offers device protection, replacement, trade-in and financing to consumers. 2014 US revenue of $6 billion.Reporting to US CIO, led 3 teams totaling 14 delivering infrastructure supporting Brightstar's North American BPO and SaaS business including 1,200 servers, 300TB SANs, and networks serving customers including Sprint, Apple, Best Buy, and Uber. Solely reponsible for a majority Microsoft environment providing development, test, UAT, and production environments.- Delivered cloud infrastructure supporting Apple Retail (B2B) and Online (B2C) buyback and trade-in program. Resolved wireless management and configuration problems that enabled a 60% increase in warehouse output to 320,000 iPhones per month.- Championed business continuity redesign and overhaul of Chicago warehouse networks with unsupported equipment, poor wireless coverage, and antiquated power protection that caused weekly business interruption. Wrote business justification and sold project to to US CIO and COO. New networks were robust, scaled with business growth, all equipment supported, and power-related downtime reduced to 0. From November 2012 to March 2015 (2 years 5 months) Greater Chicago AreaCloud Architect @ CubeJumpers Entrepreneur co-founder of an IT managed service provider to small and midsize businesses, providing network design, implementation, remote monitoring and management, and cloud hosting. Deep focus on security and mobility for healthcare customers.- Created a service offering enabling phsycians to securely connect to their on-premise Allscripts Professional EHR systems with Allscripts mobile apps.- Consulted at NYSE, developed project plan, business justification, and wrote scripts to automate self-service server deployments with VMware PowerCLI. Project to save NYSE $18M OpEx, $8M CapEx per year across 11,000+ servers. From October 2008 to November 2012 (4 years 2 months) Greater Chicago AreaDirector, Infrastructure & Hosting Services @ Allscripts Allscripts is one of the largest public companies focused exclusively on healthcare information technology, with 2013 revenue of $1.4 billion.Reporting to VP IT, directed enterprise-wide IT infrastructure technology strategy, operations, and hosting Allscripts SaaS. Led team of 8 with outsourced data centers supporting internal IT at 10 sites in the U.S., 500+ servers, local and wide area networks, and healthcare SaaS for hundreds of physician practices nationwide.- Industrialized the leading electronic health record software, Allscripts Professional EHR, for delivery as a service. Designed IT processes and datacenter infrastructure, and network security to cut system implementation time from 18 calendar days to 1 hour.- Led overhaul of IT infrastructure after complete turnover of the infrastructure team the preceding year, and a decade of acquisitions without infrastructure integration. Created cost-effective IT infrastructure refresh plan to support a dynamically changing business environment. Convinced executives to fund Allscripts’ first enterprise storage, and virtualized 50% of aging server population the first year on VMware. From June 2007 to October 2008 (1 year 5 months) Greater Chicago AreaManager, IT Infrastructure @ CDW CDW is a leading multi-brand technology solutions provider to business, government, education, and healthcare customers in the US, UK, and Canada. 2007 revenue of $8 billion.Reporting to Director IT Operations, led enterprise-wide IT infrastructure strategy, engineering, and operations for B2B retailer with $2B e-commerce presence. Managed 33 people in 5 teams supporting 11 sites in the U.S. and Canada, 700+ servers, 250+ TB SANs, local and wide area networks, telephony, databases, information security, and enterprise management tools.- Simplified infrastructure technology roadmap using fewer building block components, and developed a strategy of reusable kits for branch office, IDF, and datacenter infrastructure.- Developed and evangelized business cases that funded server and datacenter consolidation, WAN redesign and optimization, and SQL Server consolidation. Server consolidation reduced datacenter footprint 50%. WAN redesign reduced downtime 90%. From April 2005 to March 2007 (2 years) Greater Chicago AreaManager, Web Engineering & Hosting @ Accenture Accenture is a leadng global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.Reporting to Director Data Center Services, managed 20 people in 2 locations delivering web applications to a global audience. From March 2000 to August 2002 (2 years 6 months) Greater Chicago AreaExecutive Global Director, Infrastructure & Service Delivery @ Akorn, Inc Akorn is a niche pharmaceutical company that develops, manufactures and markets generic and branded prescription pharmaceuticals as well as animal and consumer health products. 2018 revenue of $694M, 2,200+ employees.Reporting to CIO, directed 5 teams totaling 40 people (US, Switzerland, India) responsible for IT architecture, data centers, networks, and service desk. Hired to guide IT infrastructure turnaround following 5 years of rapid growth without IT investment, standards, processes, policies, and governance. Regular engagement with executives and local site business leaders.- Created cloud roadmap aligned with business strategy. Negotiated contracts and gained approval to launch cloud-connected colocation facilities in preparation for cloud migrations. Optimized WAN design for resiliency and reduced costs by replacing poor-performing vendors and renegotiating telecommunications contracts.- Negotiated Microsoft enterprise contracts to enable Office 365 cloud-based collaboration tools. Consolidated multiple legacy AD domains and integrated Corp domain with Azure Active Directory enabling single sign-on. Modernized outdated PC platforms, software, and the end user experience.- Collaboratively defined requirements, guided design, and implemented the company’s first automation networks for manufacturing supporting IoT devices. New automation networks protect continuous factory output and provide secured vendor remote support access.- Researched available technologies and implemented hyper-converged infrastructure (VMware/Nutanix) to deliver FDA-mandated serialization of pharmaceutical products on schedule. HCI greatly increased agility and resiliency and enabled zero downtime for platform maintenance.- Replaced disaster recovery solution and formalized critical business applications with executive leadership. Prior DR solution was non-functional; new solution accelerated failover of critical applications in under 1 hour. From June 2016 to September 2019 (3 years 4 months) Greater Chicago AreaSenior Director, Cloud Operations @ PROS PROS is a software company offering Big Data cloud solutions that help B2B and B2C customers maximize revenue through data science. 2016 revenue of $153.3M.Reporting to VP Cloud, led 4 teams totaling 35 people (US, France, India) delivering Big Data SaaS solutions worldwide from 5 colocation data centers and 4 Microsoft Azure cloud regions, including 500TB SANs, 5,000 cores, and achieving 99.95% availability. Met regularly with customers and PROS senior leadership.- Deployed PROS first customers on Microsoft Azure, including cloud-native and refactored traditional apps. Numerous lessons learned troubleshooting and benchmarking to achieve compute and storage performance, network security, data encryption and privacy, and maintaining SOC-2 Type 2 certification.- Shaped organizational strategy to increase SLA availability and performance, improve customer service, accelerate support response and resolution times, and enable time to focus on continuous improvement. Co-authored PROS’ incident response process to accelerate problem resolution and reduce/eliminate recurrence. From June 2015 to June 2016 (1 year 1 month) Houston, Texas Area

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In a nutshell

Doug Zelinka's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

2 year(s), 2 month(s)

Doug Zelinka's Willingness to Change Jobs



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