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Diana Tam

Sr. Sales Support Operations Specialist

Sr. Sales Support Operations Specialist at SHI International Corp.

Somerset, New Jersey

Section title

Diana Tam's Email Addresses & Phone Numbers

Diana Tam's Work Experience

SHI International Corp.

Sr. Sales Support Operations Specialist

SHI International Corp.

Data Analyst

January 2016 to December 2019

SHI International Corp.

Sales Support Specialist/ Event Coordinator

October 2012 to December 2016

Diana Tam's Education

Rutgers, The State University of New Jersey-New Brunswick

Bachelor of Science (BS), Economics

2005 to 2009

Diana Tam's Professional Skills Radar Chart

Based on our findings, Diana Tam is ...

Self-reliant
Independent
Reflective

What's on Diana Tam's mind?

Based on our findings, Diana Tam is ...

52% Left Brained
48% Right Brained

Diana Tam's Estimated Salary Range

About Diana Tam's Current Company

SHI International Corp.

To maintain, track, and analyze business operations, as well as contribute to best practices for the team overall. Project focused and supports all business segments. As well as to serve as mentor and provide guidance to other Operations Specialists on the team.• Assist with Customer Analysis, Sales Compensation, Account Mapping, Finance Operations Tracking, Contract On-boarding.• Review successes...

Frequently Asked Questions about Diana Tam

What company does Diana Tam work for?

Diana Tam works for SHI International Corp.


What is Diana Tam's role at SHI International Corp.?

Diana Tam is Sr. Sales Support Operations Specialist


What is Diana Tam's personal email address?

Diana Tam's personal email address is di****[email protected]


What is Diana Tam's business email address?

Diana Tam's business email addresses are not available


What is Diana Tam's Phone Number?

Diana Tam's phone (201) ***-*227


What industry does Diana Tam work in?

Diana Tam works in the Information Technology and Services industry.


About Diana Tam

📖 Summary

Sr. Sales Support Operations Specialist @ SHI International Corp. To maintain, track, and analyze business operations, as well as contribute to best practices for the team overall. Project focused and supports all business segments. As well as to serve as mentor and provide guidance to other Operations Specialists on the team.• Assist with Customer Analysis, Sales Compensation, Account Mapping, Finance Operations Tracking, Contract On-boarding.• Review successes and lessons learned with the Operations Team to streamline activity with improvements/enhancements to overall workflow including but not limited to customer hierarchies, fee-based reports, Managed Spiff Program, and diversity Tier 2 spend initiative.• Work closely with management as well as other team/department members to ensure successful completion of team projects. Data Analyst @ SHI International Corp. • Populate backend Databases to collect data and produce accurate and detailed metrics• Collect data and produce accurate and detailed metrics that can be reviewed and utilized in multiple ways by Sales, Sales Management, and various pre-sales and post-sales support Departments• Insure Team Calendar is current and all Delivery Deadlines are met for both scheduled monthly/quarterly/semester/annual reports to customers, partners and internal departments• Review successes and lessons learned with the Sales Analysts Team to streamline activity with improvements/enhancements to overall workflow• Maintenance of established databases• Assist Sales team with reporting and analysis of sales data From January 2016 to December 2019 (4 years) Sales Support Specialist/ Event Coordinator @ SHI International Corp. A key contact for and work closely with SHI Management to support SHI Sales in three areas: SHI Customer Events, SHI Sales Orientations/Trainings and SHI Diversity Initiative.•Support all onsite customer visits•Support all onsite SHI Sales Orientations/Trainings•Create agendas and schedule presenters•Meet and greet all attendees•Participate and suggest/implement ongoing improvements via customer and sales feedback•Participate and suggest/implement ongoing improvements via presenter and attendee feedback•Set catering menus and entertainment. Oversee and plan logistics (travel)•Diversity initiative – Support NMSDC, NMBC, and all regional councils•Oversee all certifications and renewals•Schedule local events for SHI•Work closely with SHI Director, Diversity Business Development and Diversity team From October 2012 to December 2016 (4 years 3 months) Inside Account Manager- Asset Recovery @ SHI International Corp. - Act as liasion between SHI clients and internal departments to resolve concerns effectively.- Cooperately worked with SHI's strategic partners to ensure tasks are complete- Generated reports on weekly basis in order to analyze the assets that are expected to be received- Investigated the causes on why assets weren't received and followed up with customers accordingly. From April 2010 to October 2012 (2 years 7 months)


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In a nutshell

Diana Tam's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

3 year(s), 7 month(s)

Diana Tam's Willingness to Change Jobs

Unlikely

Likely

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Diana Tam's Social Media Links

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