Derek Li’s Email & Phone

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Derek Li

Chief of IT Operation Section in MIS Department @ Walsin Technology Corp.

Derek Li Contact Details

Location:
Singapore
Work:
Chief of IT Operation Section in MIS Department @ Walsin Technology Corp.
R&D Engineer of Image Developing Division @ Acer Peripherals Inc.
Senior Solution Architect @ Ericsson
Education:
Bachelor @ National Taiwan University
About:

Derek has over 16 years of experience in providing Telco OSS & ITSM / ITIL Service Management solution, integration and consulting, focusing on service assurance / fulfillment. Derek is particularly experienced in Service Provisioning, Customer Experience Management, Passive Probe / Performance Monitoring, Service Quality / Level Management, Incident Management (Trouble Ticket) and Change Management, as well as 

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