A technology, product and digital leader with a strong track record of running services across a range of global territories. Sector experience includes Contact, Media, Insurance, Anlaytics and Automotive. Enjoys working both within SME Private Equity turnarounds and larger organisations delivering innovation, Agile control and strong leadership. Responsible for the LBM Digital division startup and lead which
A technology, product and digital leader with a strong track record of running services across a range of global territories. Sector experience includes Contact, Media, Insurance, Anlaytics and Automotive. Enjoys working both within SME Private Equity turnarounds and larger organisations delivering innovation, Agile control and strong leadership. Responsible for the LBM Digital division startup and lead which was a major factor in the successful sale of that business to a USA BPO. Conceived and delivered innovative new hardware and software products for Autologic within 6 months including be-spoke tablet devices and Cloud based software to replace legacy solutions.
A finalist in the UK’s IT leader of the year awards in 2010 and 2011.
Active within the British Computer Society, in particular promoting IT careers for disadvantaged young people.
Technology Consultant @ Watchstone Group PLC (formerly Quindell). Providing Interim CTO leadership and strategy for the organisations UBI businesses. Chairing the Watchstone Technical Steering Group for technical collaboration and programme management of the Himex, Ingenie, QETS, QSI businesses.
Assisting the organisation to define product propositions and develop client relationships. From September 2015 to Present (4 months) London, United KingdomDirector & Co-Owner @ Life Affirming Experiences on the UK High Street
Turning #POORSERVICE into #GREATSERVICE
Quacklr can be found and downloaded for free in the Apple App Store or Android at Google Play. Be one of the first try it, to get Quacking and show businesses the power of the Duck
Unlike other Apps, Quacklr is completely independent – we take no money from businesses and will never allow businesses that you rate to influence their scores.
The idea of Quacklr is for everyone to “Quack” about the service they receive.
Every time you Quack, you alter the overall Quacklr score for that business. Your experiences tell everyone else what the service is like, and improve customer service for everyone.
Using GPS technology and our B2B database Quacklr knows where you are, so it’s easy to share your experiences – good, bad or ugly - in real time with other Quackers. You can even take photos, as evidence, of the service and share through Facebook and Twitter.
We give businesses 24 hours to respond to your Quacks. A crucial part of Quacklr is, where you have scored a business low, they can ask to get in touch with you to put things right. If you give permission and they put things right, you can Forgive them. If they don’t put it right, the Duck get angry!
More details can be found at our website www.quacklr.com From January 2014 to Present (2 years) Manchester, United KingdomData and Analytics Consultant @ Helping the management team to define and implement their data and customer insight strategy. Using data and digital to develop social media and online acquisition programmes and increase retention through customer insight. From October 2015 to Present (3 months) Manchester, United KingdomCTO @ Chief Technology Officer with responsibility for new hardware and software products, software development, Infrastructure/CRM, Data Programme and Cloud deployment of legacy solutions.
Imagineering and launch of highly innovative new automotive hardware platform allowing the organisation to deploy software and cloud solutions to its worldwide customer base and prospects. This included the spec' and leadership of bespoke tablet devices and dongles and the creation of User Interfaces and partner software integration.
Development and project management standards such as Prince2, Agile and ITIL implemented to provide standards and controls. From February 2014 to September 2015 (1 year 8 months) oxford area, united kingdomSVP Product & Innovation @ Retained by acquiring company for 1 year to lead the technology, digital, big data and analytics programme into international territories. From February 2013 to February 2014 (1 year 1 month) Manchester, United KingdomChief Information & Innovations Officer @ CIO, CTO, Chief Innovations Officer
Lead Executive for Digital Marketing and Technology Creation
Lead Executive for Data Division Operations and Strategy
Lead Executive for Consumer Analytics Programmes From April 2006 to February 2013 (6 years 11 months) Regional IT Director @ North West IT Director with board responsibility for all aspects of technology
Data and analytics
PRINCE2 project Management centre
ITIL best practice programmes
Trinity Mirror Group responsibility for service and support. From 2000 to 2006 (6 years) Applications Development Manager @ Design and lead of call centre customer facing applications for North West Water. From January 1998 to November 2000 (2 years 11 months) Development Manager @ Development manager for business, project and technical management teams delivering insurance applications into EMEA territories From 1997 to 1998 (1 year) London, United KingdomArchitect & Consultant @ Software Developer; Sybase DBA, PRINCE2 Project Manager (New York); Support Manager From 1992 to 1996 (4 years) Project Manager, Business Analyst, Infrastructure Manager @ Managing company networks and infrastructure
PRINCE2 Project manager
Translating Business Requirements into Technology Solutions From 1987 to 1992 (5 years) Liverpool, United KingdomIT Manager @ IT Manger for all IBM mainframe technologies, database creation and legacy communication systems From 1985 to 1987 (2 years)
MSc, Information Technology @ University of Chester David Walters is skilled in: Database Marketing, Online Lead Generation, Digital Marketing, Analytics, Strategy, Start-ups, Management, Leadership, Security, Software Development, CRM, SEM, Conversion Optimization, B2B, Mobile Marketing
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