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David Soares

Engineering Manager

Member Of Technical Staff/Cloud Architect at MIT Lincoln Laboratory

Greater Boston

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David Soares's Email Addresses & Phone Numbers

David Soares's Work Experience

Concord Communications

Engineering Manager

2001 to 2008

Marlborough, MA

Concord Communications

Certification Engineer/Team Lead

1997 to 2001

Marlborough, MA


Cloud Architect/Administrator

August 2017 to November 2018

Nashua, NH

David Soares's Education

Columbia University in the City of New York

MSEE, Computer Systems Networking and Telecommunications

Worcester Polytechnic Institute

MBA, Technical Management

University of Massachusetts Dartmouth

BSEE, Electrical and Electronics Engineering

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About David Soares's Current Company

Concord Communications

Managed multiple development teams including database(Oracle), reporting platform development (Cognos), RMON2, and SNMP device discovery and data mapping. Overall team size was on average 5-10 developers, including developers in Russia. Worked with multiple networking technologies including LAN/WAN, Mobile Wireless, Cable/DOCSIS, DSL, QoS, and Cisco/Bay routers. Designed, wrote and delivered Cisco QoS discovery algorithm. Tested SNMP and reporting...

Frequently Asked Questions about David Soares

What company does David Soares work for?

David Soares works for Concord Communications

What is David Soares's role at Concord Communications?

David Soares is Engineering Manager

What is David Soares's personal email address?

David Soares's personal email address is d****[email protected]

What is David Soares's business email address?

David Soares's business email addresses are not available

What is David Soares's Phone Number?

David Soares's phone (**) *** *** 350

What industry does David Soares work in?

David Soares works in the Computer Software industry.

Who are David Soares's colleagues?

David Soares's colleague is Charles Pueschel

About David Soares

📖 Summary

Engineering Manager @ Concord Communications Managed multiple development teams including database(Oracle), reporting platform development (Cognos), RMON2, and SNMP device discovery and data mapping. Overall team size was on average 5-10 developers, including developers in Russia. Worked with multiple networking technologies including LAN/WAN, Mobile Wireless, Cable/DOCSIS, DSL, QoS, and Cisco/Bay routers. Designed, wrote and delivered Cisco QoS discovery algorithm. Tested SNMP and reporting implementations at numerous carriers, including Qualcomm, Comcast, and Verizon Wireless. From 2001 to 2008 (7 years) Marlborough, MACertification Engineer/Team Lead @ Concord Communications Developed and led team to develop SNMP-based certifications for many different networking products for vendors like Cisco, Bay/Wellfleet, HP, 3Com, and many others. Visited numerous customer sites to validate data models and gather feedback. Designed public web site to provide Concord's customers with up-to-date information on what devices/versions were supported by our software along with documentation of caveats etc. From 1997 to 2001 (4 years) Marlborough, MACloud Architect/Administrator @ FacilityConneX Lead Infrastructure Operations, AWS cloud management, Windows/Linux deployments, cloud security, real-time monitoring, changes/upgrades in multi-tenant production cluster.• Reduced annual cloud costs 33% by eliminating waste and improving EC2 Reserved Instances footprint• Implemented event and performance monitoring of cloud infrastructure using SumoLogic and AWS CloudWatch metrics, alerts, and dashboards, reducing incident counts and MTTR• Deploying new services in production on Ubuntu, replacing older Windows components• Responsible for security of cloud, implementing firewalls/protection at both cloud and server levels• Developed AWS Lambda-based services in Python to implement new snapshot/backup strategy• Redesigned Elasticache/Redis implementation to be distributed and highly available• Manage GE Proficy software production deployment. Increased capacity and uptime of the software by implementing EC2 autoscaling groups/policies to respond elastically to demand• Improved reliability of Windows and Linux production systems, implementing a regular maintenance strategy. Implemented system launch automation in PowerShell and Bash.• Responsible for MS SQL Server monitoring, troubleshooting and maintenance• Manage Active Directory/DNS deployment in production environment• Leading project to modernize edge-to-cloud architecture using latest GE Digitial OPC collector/TLS technology, as well as increase availability of data and services in the production cloud From August 2017 to November 2018 (1 year 4 months) Nashua, NHDirector, Software Engineering @ CA Technologies Led teams distributed throughout the US and internationally that delivered successful software releases and new solutions for IT Capacity Management • Hired a new US-based team of 7 engineers within 1 year, which resulted in highly motivated and collaborative team with only 10% turnover.• As Scrum Master, improved estimation (~15% improvement), planning (~25%) and execution/velocity (~25%). Progressed from 4- to 2-week sprint cadence based on quarterly release cycle.● Led adoption of Agile Scrum with 2 week sprints on cadence, quarterly release cycle. ● Managed Level 2 support process to maintain low customer defect backlog and MTTR metrics.● Led introduction of new development/engineering tools like Rally, Git, and Code Collaborator● Partnered with Field Engineering Services team on requirements as well as testing of new software at customer sites, resulting in early problem resolution.● Collaborated with other engineering groups in the BU to move to a company-wide common platform From 2014 to 2015 (1 year) Framingham, MAPrincipal Software Test Engineer @ CA Technologies Led efforts to create a new Performance Testing platform for CA Technologies, as well as for applications developed on a new business unit product platform.• Led small team to evaluate new NoSQL database (Apache Cassandra) and messaging (ActiveMQ) performance and scalability for new application development, along with external caching components, for heavy write and read loads.• Led effort to develop a test framework for applications on CA’s cloud-based platform that was public/ private-cloud agnostic. Developed framework built upon iTKO LISA (CA DevTest), Jenkins, and Selenium WebDriver in Java. • Developed Linux Bash/shell and Apache Ant scripts to automatically deploy flexible horizontally-scaled configurations of application components as well as common components like Apache Cassandra DB, ActiveMQ messaging system, and Zookeeper.• Tested loading and scalability of REST-based APIs. Identified custom JMX-based performance metrics for effective load testing.• Tested application on AWS-based SaaS deployment platform using RedHat OpenShift Linux containers.• Conferred with product teams throughout the company to assess needs related to performance and scalability design and testing. From 2011 to 2014 (3 years) Framingham, MADirector of Software Engineering @ PeopleFluent Led engineering (Dev, QA, Performance, Usability, Sustaining) for PF’s Learning Management System (LMS), a C#/.NET, SQL Server, SaaS-based web offering for large enterprises to provide and manage employee training.• As Scrum Master, improved estimation (50% improvement), planning (30%) and execution/velocity.• Led 2 major software releases to on time delivery, instituting clear Definition of Done criteria.• Introduced Cucumber-based automated testing framework that verified 7 critical defects before release.• Greatly improved communication between Engineering and Product Operations/Support. Reduced defect resolution times for Severity 1 and 2 issues by 30%.• Led effort to modernize development to utilize CI practices and tools, increasing developer efficiency. • Built new team, expanding from 4 to 9 developers, 1 to 3 QA at 5 office locations throughout the US and Canada. Doubled velocity of the team within 6 months of ramp up.• Created AWS EC2 and EBS-based development environment to increase developer productivity by 25%, also provided for easier engagement with UX team resulting in improved product styling.• Used Dynatrace as a debugging tool for production SaaS deployments, improving MTTR by up to 50%.• Created detailed software performance/scalability baselines for code refactoring efforts.• Led team to replace older codebase (ASP/VB6) by leapfrogging platforms to newer AWS-based services (SES, SQS) developed in C#. From 2015 to 2016 (1 year) Waltham, MADirector, Software Engineering @ CA Technologies Led engineering teams totaling 30 developers, including groups in other US offices, India, Russia, and Belarus. Managed other managers and directors of development. Managed functional requirements, risk assessment, project dependencies, individual team schedule tracking, Alpha/Beta planning, Beta implementation, and release processes. Led 3 major releases to GA.• Led multiple functional development teams, including - Oracle DB maintenance, usage, and distributed scalability - Historical and live statistical reporting (Cognos and proprietary) - Apache-based Java web UI and security - High Availability/Disaster Recovery - common data modeling/API development • Led efforts that resulted in product certification with security standards NIAP/Common Criteria, DISA/DoD STIG, and CAC/SmartCard support development that enabled US federal sales.• Led I18N development to support UTF-8 encoding, release Japanese and French translated features.• Managed Level 2 support process to maintain low customer defect backlog and MTTR metrics.● Created framework to assess engineer job performance across levels to be used by entire organization● Mentored 2 engineers to promotion. From 2005 to 2011 (6 years) Framingham, MASoftware Engineer/Senior Software Engineer @ Crosscomm Corporation TCP/IP router, LAN and WAN driver development in C on the VxWorks RTOS platform. Developed embedded software to comply with network industry standards as well as QoS prioritization routing algorithms. From 1992 to 1997 (5 years) Marlborough, MAMember Of Technical Staff/Cloud Architect @ MIT Lincoln Laboratory Lexington, Massachusetts, United StatesCloud Architect/Team Lead - Apex Systems Subcontractor @ MIT Lincoln Laboratory Lead engineer for AWS GovCloud adoption for DoD-sponsored program.- Delivered AWS GovCloud security plan for program use- Designed IaaS infrastructure for program that was flexible for both privately hosted, public cloud, or hybrid cloud solutions- Developed Ansible automation to deploy prototype of DoD software to flexible infrastructure. Code supported both Docker Compose and Kubernetes.- Led prototyping team as Scrum Master for multiple demonstrations to the DoD sponsor.- Developed Kubernetes/Istio service mesh infrastructure to support security and communications between microservices in a cluster- Developing Istio architecture to securely support streaming data using Kafka Connect between geographically dispersed clusters- Working on Terraform implementation to deploy Oracle on AWS RDS in a secure VPC- Worked with IT group to provide a secure, ESX-based engineering test environment isolated from the company LAN. Introduced Terraform to improve engineers’ efficiency in testing.- Introduced Docker Compose extends capability into code base to modularize Docker configurations- Wrote Python module to package Docker container images to be deployed into network environment with no internet access- Other technologies used: Github, JIRA, Confluence, Jenkins, Maven, Ansible, Terraform, NGINX Reverse Proxy and TLS termination, vCenter/ESX, CentOS and Red Hat Linux, Bash scripting, kubectl, flannel, Kiali, Istio, SSH, PKI/GPG, Postgres, MySQL- AWS cloud – strong experience with VPC, EC2, EBS, subnet routing, Gateways, Security Groups/NACLs, ELBs, Autoscaling Groups, Route53/DNS. From December 2018 to September 2020 (1 year 10 months) Lexington, MA

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In a nutshell

David Soares's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

3 year(s), 4 month(s)

David Soares's Willingness to Change Jobs



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