Entrepreneurial executive with 15+ years of increasingly responsible experience directing operations across multiple industries in international, culturally diverse environments. Results-driven manager with expertise in financial services (commercial insurance, pensions, retail banking), international courier express and Cash in Transit (CIT).
Consistent track record of improving service performance, centralizing business processes, and reducing costs.
Strong global and regional exposure throughout career progression.
Selected for leadership and active participation in senior-level regional steering committees.
Specialties: CEO, COO, Senior Operations Executive, Customer Experience, financial services, insurance, pensions, retail banking, courier express, CIT cash in transit, entrepreneur, global, international, operations management, regional service management, service delivery, customer service, customer contact, business unit setup & restructuring, leadership, P&L management, budgeting, forecasting, strategic planning, business development, sales growth, profit increase, cost reduction, Executive MBA, Lean Six Sigma, IASSC Certified Green Belt.
General Manager @ From August 2015 to Present (3 months) Bucharest, RomaniaCustomer Experience Director @ From April 2014 to July 2015 (1 year 4 months) Bucharest, RomaniaExecutive Director (COO) @ From December 2012 to March 2014 (1 year 4 months) Bucharest, RomaniaExecutive Director @ From May 2010 to January 2013 (2 years 9 months) Bucharest, RomaniaExecutive Director, Retail Operations Division @ From May 2009 to April 2010 (1 year) Bucharest, RomaniaRegional Service Manager @ From September 2006 to April 2009 (2 years 8 months) Paris, FranceCustomer Interface Manager @ From January 2002 to August 2006 (4 years 8 months) Bucharest, RomaniaSales and Operations Manager @ From October 1999 to December 2001 (2 years 3 months) Bucharest, RomaniaKey Account Manager @ From August 1996 to September 1999 (3 years 2 months) Bucharest, Romania
Lean Six Sigma, IASSC Certified Green Belt @ Ascendis From 2012 to 2012 Business Administration @ Executive MBA From 2001 to 2003 Bachelor of Science, Electronics Engineering @ POLYTECHNIC UNIVERSITY OF BUCHAREST From 1989 to 1994 Dan Dumitru Popescu is skilled in: Operations Management, Forecasting, Service Delivery, Strategic Planning, Business Development, Leadership, Retail Banking, Insurance, Financial Services, Customer Contact, Entrepreneur, Sales Growth, Outsourcing, Team Management, Business Process, Change Management, Business Process..., Business Planning, Performance Management, Business Strategy, Management, Portfolio Management, Entrepreneurship