Began career as medical intern and built up cutting-edge knowledge, developed professional skills, gained management and leadership competencies, and have as well held senior management and leadership positions at different life science industries such as hospital, bio-pharmaceutical, medical device and consumer health & wellness in Indonesia, the Philippines, and Canada from 1990 to 2012. Currently works as Hospital and Bio-Pharmaceutical consultant (Independent) and practice clinical medicine as Adapting Physician at FKUI-RSCM hospital. Own healthcare consulting business, joins Gerson Lehrman Group (GLG) Consulting Management Platform/Expert Network as Healthcare Council Member, and represents the American College of Healthcare Executive (ACHE) Chicago as International Liaison for Indonesia. Focus area of consulting services are hospital and pharmaceutical strategic management, management and leadership competency assessment, basic medical science and foundation of clinical practice (FCP), healthcare business practice education and training, primary health care education and promotion, JCI & ISO 9001: 2008 standard medical care quality and IPSG's based patient safety consultancy, marketing and business research, healthcare economics and policy, healthcare and pharmaceutical marketing, risk management, and OD intervention. Shares medical, hospital, and pharmaceutical tacit and explicit knowledge, management & leadership skills & experience, and empowers healthcare organizations at the corporate, business unit, functional, & job levels with differentiated skills & capabilities to create strategies to gain competitive advantage and achieve desired performance (profitability), productivity (efficiency), and growth (sustainability) that increase profits, market share, shareholder's wealth and values (stock & market capitalization) and other stakeholders' satisfaction, are the ultimate goal & specialization of this independent healthcare consulting service.
Practice Clinical Medicine (as Adapting Physician) under Foreign Medical Graduate education program (PSPDLN), Universitas Indonesia, Faculty of Medicine, Dr. Cipto Mangunkusumo National, General, and Central Hospital (FKUI-RSCM), one of the JCI and ISO 9001: 2008 accredited hospital in Jakarta. Strictly practicing evidence based clinical medicine, providing quality medical care and services to all RSCM's patients, and strictly focusing on the patient safety to meet the IPSG and WHO programs. From October 2013 to Present (1 year 9 months) Greater Jakarta Area, Indonesia Provides independent medical care, healthcare (hospital), pharmaceuticals, and medical devices consulting services to individuals and companies in Indonesia, Asia emerging markets, and around the world through telephone conversations, training and educational events, surveys, written reports and in-person meetings or live meetings, including seminars, round tables, private visits, research trips, and summits. Consultancy conducted through phone conversation, in person meeting, or seminar lasts for approximately 45 to 60 minutes. Professional consultation fee is per hour basis. Focus area of the consulting services are strategic healthcare (hospital), pharmaceuticals, and medical dervices management and leadership, basic medical science education and training, health promotion and preventive medicine, medical care quality management and patient safety consultancy, healthcare IT strategy, primary and secondary healthcare marketing and business research, health care economics, strategic healthcare & pharmaceutical marketing, healthcare risk management, and healthcare organization development diagnosis and intervention. Company Web site: www.glgresearch.com From March 2013 to Present (2 years 4 months) Greater Jakarta Area, Indonesia Member of ACHE since Jan 2013. Assists ACHE in developing relationship with International associates, potential members, and offcially designated members group. Serves as a resources for international strategic planning initiative, including annual review of the international plan. Identify potential opportunities for ACHE to further its mission through collaboration with others. Suggest and review new programs and services as needed for international associates. From April 2013 to April 2015 (2 years 1 month) Greater Jakarta Area, Indonesia Managed Group Medical & Scientific Division and led the Group Medical/Clinical Services Team to meet operational efficiency, standard of quality medical care, and patient safey based on WHO/IPSG. Developed Healthcare Strategic Planning, Marketing, and Business Development. From January 2009 to December 2012 (4 years) Mississauga, Ontario, Canada Responsible for the local (Canada) and global (Indonesia, Philippines, USA, and Australia) marketing and business development and expansion of the Consumer Health Products - Natural Health Products (NHPs), Wellness & Fitness - Biofield Therapy/Energy Medicine Products, and Leisure & Lifestyle Products/Business Line of QI Group of Companies. Acted as the QI global medical advisor to handle and lead the medical emergency team during QI's Global V-Convention in Asia, Middle East, and Europe. Ensured the company meets and complies with the local and global marketing ethics, local product registeration, and product certification standard by local and global surveying agencies. Managed and directed proper product or medical benefits claims of all QI's Health/Nutrition or nutraceutical products and the medical devices/ biofield energy products (BioDisc). From January 2009 to December 2012 (4 years) Mississauga, Ontario, Canada Led the Mississauga Filipino SDA Church health and temperance department under the Ontario Conference of the SDA Church to achieve its mission in health education and health promotion. Provided regular medical education and health seminars, actively enhanced health promotion behaviors, encouraged motivation to practice healthful living ,and provided as well health counseling to all church members, community residents, and other SDA Churches in Greater Toronto Area under SDA Ontario Conference. Participated at Health Canada public health programs and preventive medicine activities and at the same time continuously encouraged healthful living behaviors to: (1) follow the healthy Adventist Health-style practices based on the positive results of the Adventist Health Studies (AHS) series of long-term medical research projects developed by Loma Linda University at Loma Linda, California that intended to measure the link between lifestyle, diet, disease and mortality of Seventh-day Adventists compare to the general population; and also (2) follow the healthy "back to basics" SDA life style concept or NEWSTART health lifestyle or eight natural remedies concept developed by the WEIMAR Institute of Health Science & Education. From January 2005 to December 2008 (4 years) Mississauga, Greater Toronto, Canada Managed the ethical pharmaceutical marketing department to achieve its P&L goals. Created and developed strategic plan and ethical pharmaceutical marketing strategies. Led the brand/product managers to develop their own brand/product plan and create their own unique product strategies at a different level of product life cycle. Monitored the sales performance and the promotion activities of the sales department. From April 2001 to October 2002 (1 year 7 months) Jakarta, Indonesia Directed the strategies for the cardiovascular strategic business unit (SBU), managed the marketing department, and led all product marketing & sales managers in the Cardiovascular BU and CFTs in the medical and supply chain managements to implement the BU strategies, improve the BU sales and marketing productivity, and achieve the BU P&L goals. From January 2000 to March 2001 (1 year 3 months) Jakarta, Indonesia Pharmaceutical Marketing Management: Managed the marketing of group of products and developed marketing plan and strategy for a group of Cardiovascular products - Antihyperlipidemics, Antihypertensives, Antianginals, Antihyperglycemics, and Pituitary Related Antidiuretics, and oversaw its implementation by sales and product managers and ensured goals of each products in the group are achieved. Leadership and Performance: Led product managers to develop Product Plan to meet product target sales, market share, prescription share, and mindshare. Analyzed macro situation, issues on pharmacoeconomics, health economics, legal, goverment/regulatory, technology, and socio-cultural & environmental impacts of the products. Analyzed micro market situation, market size, market share, prescription, rankings, trends, and the size of market and the intensity of the competition in the product segment. Analyzed company resources such as financial, R&D, Production, and people/HR. Did SWOT analysis. Developed product/brand life cycle strategies, marketing mix, promotional mix. Established product portfolio analysis using BCG portfolio, CMA, & GEMF. Conceptualized marketing messages and produced promotional materials. Did KOLs mapping. Conducted medical and scientific symposia. Trained Medical Representatives. Prepared step in policies for product detailing. Attended daily meeting with the sales force and external agencies. Managed and controlled product A/P budget. Did regular business travellings and regional or area field and KOLs visits. From December 1993 to December 1999 (6 years 1 month) Jakarta, Indonesia Pharmaceutical Marketing Management Responsibilities: Managed the marketing of Group of Cardiovascular & OAD products such as Beta Blockers - Antihypertensive Drug and Metformin - Oral Antidiabetic Drugs. Team Building and Training: Supervised Product Managers, trained and coached medical representatives. From February 1993 to November 1993 (10 months) Greater Jakarta Area, Indonesia Medical Care & Social Mission: Managed and led the team of medical and patient care staffs comprising of Medical Practitioners, Nurses, Pharmacists, and other therapeutic, diagnostic, and support services to improve the hospital's medical care quality, minimize medical care errors and risks to ensure patient safety. Healthcare Business Mission: Managed and led the team of administrative staffs comprising of groups and individuals at the marketing, finance, HR, and information department to recognize the autonomy of the medical and patient care professionals while striving to manage the costs of medical care and accomplish the desired Cost - Effectiveness ratio medical care that could attract medical care customers and consumers to visit the hospital, thus increases revenue and EBITDA margin. Other Hospital Functions: Established hospital's strategies, policies and procedures to enable medical and patient care staffs and administrative staffs to work as CFTs and to plan, organize, implement, and control activities that take place within their department or function. Recruited top physicians to practice as medical consultants and developed performance system that rewards and appraises achievers. Managed corporate social responsibility (CSR) and environmental issues. Interpersonal Interventions: Restored trust and maintain constructive quality of relationship among Hospital Stakeholders. From June 1991 to January 1993 (1 year 8 months) Jakarta, Indonesia Practice clinical care as Junior Intern. Care of inpatients and outpatients with medical and psychosocial problems/complaints. Take a complete present and past history, conduct a thorough and accurate physical exam and psycho-social issues, formulate a problem list, construct a relevant differential diagnosis, recommend pharmacological and non pharmacological treatments, and teaming up with Medical Residents and Consultants to manage the daily details of clinical patient care. From April 1990 to March 1991 (1 year) Metropolitan Manila, the Philippines
Doctor of Business Administration, DBA-HCML, Health Care Management & Leadership @ California InterContinental University - Cal University School of Health Care, Irvine, California. From 2012 to 2014 Clinical Medicine Update @ Health Force Ontario - Medical Study Group, Toronto, Ontario, Canada From 2011 to 2012 Medical Licensing Update, Basic Medical Science & Clinical Medicine @ Kaplan Medical - Canadian Post-Graduate Medical Training & Prep Center, Toronto, Canada. From 2003 to 2004 Doctor of Medicine, MD, Basic Science and Clinical Medicine @ Manila Central University - FDTMF College of Medicine, Caloocan City, the Philippines. From 1987 to 1991 Master in International Management, MIM, International Economics & Management @ IUF-Extention of the Henry George School of Social Science, the University of the State of New York From 1987 to 1988 Master of Business Administration,MBA, General Management @ University of the East - Graduate School of Business, Manila, the Philippines From 1985 to 1987 Bachelor of Science, BSc in Biology, Biology @ University of Advent Indonesia - Faculty of Biology, Bandung, Indonesia From 1981 to 1985 Senior High School Certificate, Natural Science (IPA) @ SMAN 3 Mataram, Lombok, NTB From 1978 to 1981 DR. Dr. Rudy Susanto, BS Bio, MBA, MIM, MD is skilled in: Marketing Management, Medical Education, Healthcare Management, Pharmaceutical Industry, Hospitals, Clinical Research, Pharmaceutical Sales, Healthcare, Strategy, Leadership, Medicine, Marketing Communications, Training, Lifesciences, Clinical Trials