Active TS/SCI Security Clearance w/CI Poly
Over 16 years of Information Technology (IT) related experience and seven years of experience in Intelligence Analysis in which overlap due to dual role positions while matrixed across multiple projects supporting various government agencies. Have a broad set of IT and business skills to include strategic business skills, implementing new technologies,
Active TS/SCI Security Clearance w/CI Poly
Over 16 years of Information Technology (IT) related experience and seven years of experience in Intelligence Analysis in which overlap due to dual role positions while matrixed across multiple projects supporting various government agencies. Have a broad set of IT and business skills to include strategic business skills, implementing new technologies, and vendor relationship management with experience in multiple areas including enterprise management, content management systems, virtualization and cloud technologies. Quickly understands customer needs and requirements as well as actions needed to deliver desired results including course corrections for troubled programs.
Systems Administrator Specialist @ Provide local and remote IT support for regional and remote sites. From August 2015 to Present (5 months) Founder/CEO @ From February 2014 to Present (1 year 11 months) Greater St. Louis AreaSystems Administrator Specialist @ Windows Systems Administrator for an enterprise data center. Manage group policies, active directory (AD), and OS installs & troubleshooting.
F5 Big IP administration,Local Traffic Manager (LTM), create and manage VIPs and connections.
VMware vCenter system administrator; create, manage, and maintain VMs; vmotion and troubleshoot vms as required.
Backups & system recovery (VMware Data Recover - VDR) (vRanger).
Microsoft System Center Configuration Manager (SCCM) administrator; create and manage device collections, software collections, approve and deploy security and critical patches, monitor and ensure compliance of all servers. From July 2013 to August 2015 (2 years 2 months) Sr. Systems Administrator @ Systems Administrator for a digital image library at a government agency. From February 2013 to July 2013 (6 months) IT Operations Manager @ IT Operations Manager for an Enterprise project with high visibility, responsible for the successful operations, maintenance, and performance of the system. Coordinates closely with the PMO, RSC personnel, and customer/user community. Coordinates and ensures necessary resources are provided on time and to specifications. Responsible for seamless integration during deployments of new system versions. Develops and executes transition plans to include the transition from parallel installs to the production environment. Assists the PMO with the ASDS/Change Management process. Introduces innovative solutions and ideas. Manages the tech support team, takes the lead on and delegates technical issues and initiatives. Develops and maintains technical support plan. From March 2012 to February 2013 (1 year) Senior Lead Systems Engineer @ Senior Lead Systems Engineer on a systems integration team supporting large customer. Supervised other engineers, DBAs and admins. Provides technical support to include daily system administration duties on Windows servers and manages project’s CITRIX farm. Serve as a liaison as such by performing project management duties interfacing with the regional/enterprise service center (RSC) personnel for resource requirements, support requests, local and Enterprise processes, issues and CABs working closely with the PMO, configuration management (CM) and other RSC and DS personnel as required. Requests virtual machine (VM) servers, IPs and hostnames, retina scans, perform system installs and Opsware patches. Monitors System Center Operations Manager (SCOM), resolve issues, and recommend/request tuning.
Was matrixed across multiple projects. Perform a variety of project management and integration duties. Perform regional and enterprise level hardware and software installation, configuration, and deployment on multiple platforms including virtual servers using VMware. Provide transitional O&M services for projects that have been fielded but have not been provided with a permanent O&M solution. This included daily application server monitoring, log reviews, troubleshooting, configuration and resolution. Was responsible for coordination between lab services, change management, production services and the client. Responsible for getting approval, installing and configuring, coordinating and managing, and systems administration of Continuity of Operations (COOP) systems for DoDIIS programs. Perform functional testing for troubled applications working closely with the development team. Completed site surveys, research and purchasing requests, and coordinated delivery of hardware and software. Completed sanitization of incoming unclassified electronic media. Serve as a Weblogic administrator and the DSView administrator for Enterprise applications. From September 2007 to February 2013 (5 years 6 months) Senior Lead Technical Writer/Editor @ As a Senior Lead Technical Writer/Editor, wrote and edited security documents required for Independent Test Authority (ITA). From July 2007 to September 2007 (3 months) Senior Lead All-Source Intelligence Analyst @ As a Senior Lead All-Source Intelligence Analyst, provided assistance to users of a DNI-sponsored integrated collection and analysis requirements management system being implemented throughout the Intelligence Community. Provided functional support, training and demonstrations to intelligence analysts and collection requirements managers in the use of this all-source CRM application. Breadth of experience in Defense Intelligence analysis and collection activities was an essential aspect of user support responsibilities. Supported senior staff level program meetings, assessed proposed application improvements, and served as a liaison to multiple national and military organizations and agencies including non-traditional organizations such as law enforcement and Homeland Security. From October 2006 to July 2007 (10 months) All-Source Intelligence Analyst/Team Lead @ As an All-Source Intelligence Analyst Team Lead, worked for a Counter-proliferation and Technology (CPT) and a Counter Terrorism team at a government agency. Supervised and provided guidance to six all-source analysts. Directed all tasks with minimum guidance from customer. Analyzed all-source information assessing foreign strategic defense, industrial capabilities, counter-insurgency and terrorism, and weapons of mass destruction (WMD) to include capabilities, infrastructure, delivery systems, and doctrine. Maintained and inputted highly sensitive government data into a DoD database; evaluated classified information and sources for accuracy, validity, credibility, and relevance; and collected intelligence data on current events, developments and trends while establishing a knowledge base on a region, function or issue. From December 2004 to October 2006 (1 year 11 months) Loan Specialist @ From 2003 to 2004 (1 year) ELINT Intelligence Analyst/Shift Leader @ As an Electronic Intelligence Shift Lead with the Tactical Exploitation System (TES), from 2001 to 2003, directed all shift operations and supervised 12 personnel. Provide analysis for local and national level Central Command (CENTCOM) assets during Operation Enduring Freedom (OEF) and Operation Southern Watch (OSW) producing and supervising the production of over 300 electronic intelligence products on both a scheduled and on-demand basis. Also conducted shift change briefs and coordinated with higher command on collections and data processing.
As a communications security manager as an additional duty from 2000 to 2003, analyzed and evaluated technical policies and procedures for compliance with security regulatory directives and provided subject matter expertise on the Sterling Tactical Communications Support Processor (TCSP).
Also held additional duties as a systems administrator and an alternate Information Systems Security Officer (ISSO) from 2000 to 2003, which required basic use and understanding of UNIX file structure and commands.
As an electronic intelligence (ELINT) analyst, utilized Generic Area Limitation Environment (GALE) software with MAKO tools on a daily basis for analysis directed toward answering intelligence requests. Analyze data on foreign countries concerning subversive activities, enemy propaganda, and political/military conditions to facilitate counteraction by the United States, according to familiarity with geography, cultural traditions, social situations, political environment, and economic structure of target countries. From August 1999 to November 2003 (4 years 4 months)
Master of Business Administration (M.B.A.), Information Technology Management, 3.89/4.0 @ American Military University From 2012 to 2015 B.S., Information Technology Management, 3.97/4.0 @ American Military University From 2009 to 2011 Information Technology @ Northern Virginia Community College From 2007 to 2009 Electronics @ Ozark Technical Community College From 1997 to 1998 Craig MBA is skilled in: F5 BigIP, SCCM, VMware, vRanger, Enterprise Architecture, IT Operations Management, Program Management, Requirements Analysis, Integration, Systems Engineering, Release Management, Configuration Management, System Administration, Information Assurance, Server Administration
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