Over 17 years experience in progressive technical IT managerial roles; developing IT strategy and operating large scale, secure enterprise-wide systems that are in line with the strategic focus of the business. Commercially minded and focussed on the direct relationship between technology choices and business enablement. Delivering services that consistently exceed expectations and that perform above agreed SLAs and performance KPIs. Excellent track record at programme level management of ICT projects; their solutioning, design, implementation and on-going operation, within budget and time scale constraints. Ability to negotiate favourable vendor terms, showing excellent value for money and fast Return On Investment on large IT capital investments. Conversant at all organisational levels with the ability to gain buy-in to initiatives and solutions that add business value and ensure the bottom line growth of any organisation. Specialties: - Cloud Strategy & Solutions - Contract Negotiation / Vendor Management - Infrastructure Design & Solutioning - Pre-sales, Up-selling and cross-selling - Business to Technology Visionary - Strategic & Tactical Planning - Information Assurance / Security - Project / Programme Management - Business Continuity Planning / Disaster Recovery - ITIL-centric Service Delivery - Infrastructure Management - Operations Management

IT Infrastructure & Operations Manager @ IT Infrastructure and Operations From June 2015 to Present (6 months) Service Delivery Consultant @ • Setting / Aligning Business and IT strategic direction • High level Demand Planning • Communication & Management of Business Expectations • Definition & Alignment of IT Business Services • Negotiation of appropriate service levels (SLAs) • Monitoring Service Delivery Metrics From October 2014 to June 2015 (9 months) Technical Service Delivery Manager @ Service Delivery and Operations Management for: - a government/military satellite operations client - Al Yah Satellite Company (Yahsat) - an Abu Dhabi government authority - Federal Authority for Nuclear Regulation (FANR) From May 2013 to October 2014 (1 year 6 months) Head of Model Office @ Evaluating and developing Public and Private cloud service offerings in conjunction with Service Portfolio. Evaluating new technologies and emerging trends within the ICT industry. Business Process Re-engineering to enable efficiencies and productivity gains. Service Owner of an IaaS offering allowing large UAE government entities to utilise a cloud based, virtualised test and development environment. From February 2012 to April 2013 (1 year 3 months) Head of Service & Incident Management @ Managing 24x7 second level team of engineers, covering Wintel, Unix/Linux, SUN Solaris, Network and Security. Primary focus on Incident and Request Management, bringing about necessary improvements that ensured zero SLA breached tickets. Orchestrated a substantial reduction in average resolution time across all tickets for 18 leveraged client environments to ensure SLA compliance. From November 2010 to February 2012 (1 year 4 months) Enterprise Server Management @ Drove to completion, then transitioned to Operations a development & compliance testing IaaS cloud offering. Six months secondment to manage two Abu Dhabi government datacentre teams. Within Injazat's Tier IV DataCentre, managing both Tier II and Tier III Enterprise Server Teams. From October 2009 to April 2011 (1 year 7 months) Regional IS Manager - Southern Gulf & Philippines @ Managing teams that are geographically dispersed across multiple countries and timezones. Utilise ITIL best practices for delivery of IS services and promote an SOA ethos across all my teams. Key enabler for change programmes across the region and programme level management of new service portfolio offerings. Created strategic and budgetary plans that ensured alignment to organisational goals and which provide true business benefit. From April 2007 to April 2009 (2 years 1 month) Regional IS Infrastructure Manager - Middle East & India @ From April 2007 to October 2007 (7 months) Infrastructure Management - Global Messaging Project @ Lead Architect of Global messaging standardisation project, covering Middle East, Scandinavia, Far East and US. From April 2005 to March 2007 (2 years) StormLite Technologies - CEO @ Established a Private limited company; specialising in Messaging, providing contract support for large multi-nationals ranging from banks to architectural consultancies. From November 2000 to March 2005 (4 years 5 months) Systems & Messaging Administrator @ From January 1998 to January 2000 (2 years 1 month) UK Messaging Support Engineer @ From August 1996 to October 1997 (1 year 3 months) Stockley Park

BSc (HONS), Information Systems Management @ Bournemouth University From 1994 to 1998 Dauntsey's School From 1990 to 1994 Colin Layton is skilled in: ITIL V3 Expert, MCP, MCSA, MCSE, ITIL, Operations Management, Strategic Planning, Negotiation, Project Management, IT Infrastructure Management, Vendor Management, Business Continuity Planning, Cloud Computing, Private Cloud, Microsoft Certified Professional