"Because helping others is what I do"

Field Engineer concierge technician (contractor) @ Hp-CompuCom (Contract)-Bristol,Myers,Squibb R&D Facility. Wallingford ct present Field Engineer, concierge technician for all lines of business using Vitalize ticket system resolving all issues within ½ hour blocks using AVS for device tracking. HP/Lenovo -Laptops and Desktops Windows/Apple/Android phones and Tablets Software Installation/troubleshoot office apps Device refresh when needed and Disposal of all Lab and non lab devices, Asset retrieval of all company computers and preform litigation when needed. Break fix-System board, Screens replace and chip upgrades etc. HP Server-conduct maintenance when needed and eject and inject of back up tapes and log with Iron Mountain daily and deliver to security daily Set up office's for all new hires and custom build all new device's (IMACS) From May 2015 to Present (8 months) Sr Desktop support(Contractor) Gss infotech of America @ •SR. Desktop Support Technician for windows 7 refresh on Hp laptops and desktops •Conducting Phone support and next day support to all Hartford insurance customers who were upgraded to windows 7 and make first contact for deployments and conduct deployments and train the end user in using win 7. •Installing software as needed and Quality checking new devices and deploying win 7 machines •Refurbishing old devices and getting them ready for deployment •Using SCCM and USMT to upgrade machines from Win Xp and leaving documentation for the user From December 2013 to August 2014 (9 months) Lvl 2 desktop support(Contractor) Tek Systems @ Travel Technician Windows 7 Desktop Deployment (Contract) Worked with various Lenovo and HP desktops and laptops Responsible for executing USMT scripts to backup user data from XP workstations Exchanged the XP device for a Windows 7 device Executed USMT scripts to restore user data to the Windows 7 workstation Performed QA steps on Windows 7 workstation Consult with users prior to their deployment From March 2013 to November 2013 (9 months)

Career Computers and networking, Computer information and networking @ Porter and Chester Institute From 2011 to 2012 Diploma, Career computers and networking, graduated already @ Porter and Chester Institute Rocky hill From 2011 to 2012 Christopher Tanuis is skilled in: Windows 7, Windows XP, Technical Support, Software Installation, Laptops, DHCP, System Deployment, Computer Hardware, HP, Computer Repair, Active Directory, Help Desk Support, Printers, Remote Desktop, Networking