Senior Training Specialist @ Responsible for the development, design and delivery of No Fault and Med Pay training content. Work with subject matter experts to develop training solutions consistent with accepted principles of instructional design. From April 2012 to Present (3 years 9 months) Director of No Fault Quality Assurance @ Responsible for managing the No Fault/Med Pay Quality Assurance Program to ensure consistent and high quality claims handling countrywide. From April 2011 to Present (4 years 9 months) No Fault Quality Assurance Team Manager @ Managed a team of Quality Assurance Claims Specialists who reviewed and analyzed No Fault claims to determine compliance with claim handling guidelines. From March 2010 to Present (5 years 10 months) No Fault Litigation Team Manager @ Managed a team of Litigation Specialists who were responsible for the resolution of arbitration and litigated files and provided technical guidance as required. From January 2005 to February 2010 (5 years 2 months) No Fault Claims Supervisor @ Supervised, coordinated and monitored the activities of a team of Claims Representatives in order to obtain an accurate quality product while maintaining high production and performance standards. From January 2002 to December 2004 (3 years)

Bachelor of Arts (BA), Sociology @ Rowan University From 1992 to 1996 Sayreville War Memorial High School From 1988 to 1992 Christine Janson is skilled in: Training Delivery, Employee Training, Quality Assurance Professionals, Property & Casualty Insurance, Claims Management, Auto Claims