Here is a collection of my most enriching experiences as a professional, mostly in the fields of graphic design, technology, tech support/public and data evaluation. I have several years of experience working in fast-paced customer service environments as well as working in office, corporate environments. My native language is Brazilian Portuguese, second language is English. Can also understand and write German and communicate in Spanish.
Visual Data Evaluator for Leapforce @ Creation, maintenance and enhancement of Google Maps with the goal of continually improving map quality and enhancing end user experience. Evaluate data sets and provide analysis to management. QC new stages of the product as it is rolled out and provide timely, constructive feedback to all teams involved. Provide ongoing linguistic and local knowledge support to different client teams. Interpret customer feedback, monitor satisfaction and help drive programs to continually improve end user experience. Optimize existing processes and provide ongoing feedback on tools and processes. Maintain documentation and resources relevant to my given focus area (Brazil). From September 2015 to Present (4 months) Specialist @ I have had the opportunity to work in many different areas of the store. Responsibilities include guiding customers though their journey, aligning, probing and presenting solutions; mobile device and Apple ID trouble shooting, assisting customers with problems and concerns about software functionality; instructing and teaching iOS users on how to better utilize their devices; leading group format setups and trouble shooting sessions in multiple languages. Responsible for connecting with managers and peers, providing customers the most up-to-date and accurate information about our products and services. From July 2011 to September 2015 (4 years 3 months) San Francisco Bay AreaNatural Demos @ Working in partnership with the founder of Natural Demos for companies that promote a healthy message and lifestyle. My job's responsibilities include demonstrate and promote products, as well as talk about it's benefits to customers, while promoting a healthy lifestyle. From April 2015 to May 2015 (2 months) Graphic Designer @ Graphic work for independent film production company based in San Francisco, CA. Responsible for creating and editing graphic content for anual magazine. Responsibilities included creating graphic content, designing page layout, photo editing and photo retouch. Utilizing mostly Adobe Indesign and Photoshop. From June 2010 to June 2011 (1 year 1 month) Graphic Designer @ Working with the advertising and design teams, my key responsibilities were to apply basic design concepts to marketing material pieces. High demand and intense flow of work in a daily basis, working under pressure and with extreme tight deadlines. Our main clients being Walmart® Brasil and Samsclub® Brasil. Utilizing Adobe InDesign and Photoshop on Mac platforms. From January 2008 to June 2009 (1 year 6 months) Graphic Designer @ Major Brazilian publisher and printing company and one of the biggest media holdings in Latin America. Primary responsibilities working as a freelancer were producing innovative and engaging graphics for a young public. From 2008 to 2009 (1 year)
Neuroscience @ Stanford Continuing StudiesPersonal Awareness and Self-Improvement @ Stanford Continuing Studies From 2014 to 2014 Cinema Production @ City College of San Francisco From 2010 to 2010 German Studies @ City College of San FranciscoBachelor of Arts, Graphic Design @ Pontifícia Universidade Católica do Paraná From 2000 to 2004 Nanodegree, Computer Programming @ Udacity From 2015 to 2016 Christine Hummell is skilled in: Art Direction, Graphics, Graphic Design, Mac, InDesign, Logo Design, Adobe Creative Suite, Illustrator, Apple Certified, Photography, Photoshop, Art, Film Production, Layout, Video Editing