Accomplished, competent, result driven Property Manager professional with over 9 years practical experience. Specialised in Residential Property Management, in addition having some experience with , Trust Accounting & Sales Administration.

Senior Property Manager @ From April 2015 to Present (8 months) Property Manager @ From March 2013 to March 2015 (2 years 1 month) Property Mananger @ • Responsible for managing and maintaining a rental portfolio in and around the greater Dandenong region • Communicated effectively with a wide range of tenants and landlords with varying levels of English language comprehension on a daily basis. • Negotiated a number of amicable solutions that arose involving difficult situations between Tenants and Landlords • Undertook successful applications and presentation to VCAT (Residential Tenancies) to resolve high level disputes • Coordinated maintenance and repair works with clients in a timely manner within the rental portfolio • Involved in prospecting and listing of new rental properties • Facilitated the upgrade of a number of templates for residential tenancy correspondence From February 2010 to November 2012 (2 years 10 months) Property Manager @ • Responsible for managing an individual rental portfolio • Responsible for preparations of tenancy documentation • Performed comprehensive tenant application checks • Responsible for the agency Trust Account including reconciliation of ledgers • Ensured low rent arrears • Assisted with Sales Administration • Solely responsible for handling the growth and maintenance of the holiday rent portfolio From November 2005 to December 2009 (4 years 2 months)

Certificate IV in Property Services, Real Estate @ REIV From 2008 to 2009 Advanced Diploma of Business (Legal Practice) @ TAFE From 2004 to 2006 BCC Chris Poole is skilled in: Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Outlook, Property Management, Dispute Resolution, Negotiation, Real Estate Transactions, Rent Roll, Property, Rentals