Experienced DevOps Engineer with over 8 years experience building, supporting and administering 24x7 large scale, high availability production environments. Expert troubleshooting skills in hardware and software Vast experience with Amazon AWS, EC2, ELB, Route53, S3, ELK stack Programming/Scripting Languages: Perl, PHP, HTML, Ruby, Bash, light Python Experience with Sip/MGCP Signaling, MySQL, DNS, SNMP and VOIP technologies Experience with automated installs utilizing Kickstart, Puppet, Chef, Capistrano, Jenkins Operating Systems: Linux (Red Hat, Debian, CentOS, Ubuntu), Windows Server 2003/2008.

Senior Systems Engineer @ From October 2015 to Present (3 months) San Francisco Bay AreaPrincipal DevOps Engineer @ • Implemented configuration management and cluster automation via CloudFormation • Centralized logging and implemented ELK cluster for on demand consumption From August 2014 to October 2015 (1 year 3 months) San Francisco Bay AreaSenior DevOps Cloud Engineer (Layoffs due to funding) @ • Designed and implemented automation framework on AWS VPC and EC2 architecture for spinning up production environments in a silo. • Replaced automation framework and installed Chef configuration Management. • Helped to Architect new Production flow. • Engineered migration of development and test/staging environments from DC to AWS. From January 2014 to August 2014 (8 months) San Francisco Bay AreaSenior Cloud Operations Engineer @ Designed and automated on-demand sandbox environment, allowing engineering and operations to quickly spin up and down platforms for development and testing. Lowering time to production for new applications and features by orders of magnitude. Pushed out Chef for configuration management and software deployment across all environments. (Dev, QA, On-Demand, Pre-Prod and Production) Refactored Nagios to allowing for automated remediation, clustering and inclusion in existing monitoring. From July 2013 to December 2013 (6 months) San Francisco Bay AreaSenior Systems Administrator @ ● Consolidated Nagios infrastructure from four splintered installations to one centralized server and restructured groups and hosts for a more streamlined and manageable setup ● Pushed out puppet configuration management and put a plan in place for automated system spin-up and configuration. From April 2013 to July 2013 (4 months) Operations Engineer @ Building the infrastructure for revolutionary mobile gaming platforms. Took ownership of migrating from a managed hosting provider to our own hardware. Lead project from initial design to colo buildout to taking production traffic. Saving company 70% over the first 12 months. Introduced virtualization and configuration management to improve CapEX, OpEX, redundancy and stability. Implemented puppet for centralized configuration management, moving infrastructure buildout from one off, hand rolled to identical and repeatable. Wrote various automation scripts and nagios plugins to add to backend insight and monitoring. From September 2012 to March 2013 (7 months) San Francisco Bay AreaOperations Ninja @ Responsible for the security, stability, and scalability of the Tango mobile video calling platform. Scaling architecture from 9 million to over 75 million users without any customer impact over a 12 month span Implemented puppet automation for an infrastructure of over 800+ hosts split between 3 geographically diverse collocation facilities and Amazon EC2 globally to reduce operational time cost and ensure consistency throughout Responsible for nagios and cacti monitoring for 8k nagios checks and 16k cacti graphs, utilizing custom scriping automation to add and remove hosts, checks and graphs Wrote scripts and puppet modules for automated deployments globally From June 2011 to September 2012 (1 year 4 months) Network Operations Engineer II @ Develop, maintain and enhance tools for use by the Network Operations Center Working closely with Operations and R&D on data center build-out, capacity planning, application/platform testing Responsible for installation, monitoring, management and maintenance of 1250+ nodes between six geographically diverse collocation facilities Assisting in capacity planning, performing software upgrades on production servers, development of tools and various automation, data centers build outs and change planning From August 2010 to May 2011 (10 months) IT Systems Administrator (Part time consultant) @ Maintenance of high speed LAN with multiple diverse WAN connections Upkeep and Administration of 5 CentOS Linux servers, and 2 Windows 2000 server Installed and configured Virtual Appliances utilizing CentOS 5 and VMware to act as DNS, MySQL, and web servers Introduced virtualization as a cost cutting, stable alternative to unnecessary hardware with quick backup and recovery Responsible for upkeep of 80 cutting edge gaming systems for one of the premier Game Centers in the country Quick assessment and resolution of customer impacting issues From March 2006 to May 2011 (5 years 3 months) NOC Systems Administrator II @ Working inside of the Motorola BLUR NOC to ensure the stability and uptime of the newly launched service Primary escalation point for all service impacting issues from NOC engineers around the world Develop weekly maintenance window change plans, manage weekly maintenance windows Seamlessly working and Operations and Engineering resources around the world to resole service impacting issues From February 2010 to August 2010 (7 months) Network Operations Engineer @ Helped to build the NOC from its infancy, to a fully staffed 24/7 Operations Center Developed policies and procedures for the new department Responsible for maintaining the integrity and stability of the network and its infrastructure Designed and implemented various tools for use by the the operations group Worked closely with R&D, Engineering, and Operations to maximize customer experience Rotating 24/7 On-Call responsibilities Extensive administration knowledge of UNIX, Linux (Red Hat, Debian), and most Windows OS DID ordering (responsible for the ordering process for 7-10,000 phone numbers per month) Developed a automated war-dialer used for testing/verifying new numbers entering our system. Written in Perl, with a web GUI. Reduces time spend verifying numbers by over 90% Wrote a End of shift report tool written in PHP, the tool is a standard web form that emails a copy of the report to various distribution lists, as well as creates an archived copy for later viewing. Experience with network monitoring tools such as Nagios, OpenNMS, Cacti Act as a 4th tier of support for escalated customer issues From July 2007 to February 2010 (2 years 8 months) General Manager @ Hands on management of all aspects of day-to-day game center operations Supervision of 5 employees (Training, Scheduling, Disciplining, Interviewing) Upkeep of product inventory, ordering, purchasing, and billing/accounts receivable Responsible for revenue forecasting, monthly reporting Store/brand marketing campaigns and strategic advertising From January 2008 to August 2008 (8 months) Tier 2 Technical Support Engineer @ Responsibilities included: In-House RMA Specialist, working closely with several internal teams to improve and streamline the process; cutting in-house delay by 50% and improving tracking and customer relations. ensuring that customer RMA's were handled in a timely fashion, taking high volumes of inbound support call per day, tracking and updating customer on ongoing and resolved issues with the utmost professionalism while staying calm under pressure. From November 2005 to April 2006 (6 months)

Computer Engineering @ Mission College Santa Clara From 2009 to 2010 High School Diploma @ Saint Charles Academy San Jose Chandler Cord is skilled in: Consulting, CentOS, EC2, Linux, Perl, Bash, MySQL, Puppet, Chef, Tomcat, Apache, PHP, Nagios, Cacti, Kickstart