Strategic-minded, seasoned IT Director with 15+ years progressive leadership success overseeing technical infrastructure support services and leading cross-functional IT teams. Instrumental in devising best-of-breed strategies to achieve business objectives for major organizations across retail and financial industries. Adept at cutting costs through diligent contract negotiations and systems enhancements. Dedicated to cultivating high-performance teams and boosting morale to maintain positive work environments and deliver exemplary end-user service. Expert knowledge of technical, network, and security infrastructures.
Specialties: Operations & Engineering • Ecommerce Operations • On-Shore/Off-Shore Management • Application Support • Solution Delivery • Software Development Management • Oracle/ATG Commerce Platform • Staff Supervision • Infrastructure Design/ Support • Network Services • Leadership Strategic IT Planning • Project Management • Business Continuity/ Disaster Recovery Strategies • Security Compliance • Team Mentoring • Customer / End-User Service • Contract Negotiations • Cost-Cutting Vendor Relations • Systems Design / Implementation
VP, Infrastructure & Technical Services @ Leads the design and implementation of a state-of-the-art Global Infrastructure Platform capable of supporting the development of mid-size brands into a multi-billion, global multi-channel companies. Drive the overall infrastructure and operations strategy by serving as a key leader between business leaders and IT. Act as trusted and thought leader to business units and 3rd party external partners on all matters of infrastructure, operations, engineering technology, solution delivery, etc..
• Oversee the multi-year Global ERP implementation using Microsoft Dynamics AX, Citrix in Microsoft Azure Cloud Platform
• Oversee the multi-year migration and consolidation of multiple on premise datacenters to Amazon Web Services Cloud (AWS) Platform
• Oversee all Infrastructure & Operations (incl. Networks, Infrastructure, Database, Telecommunications, Data Center, Enterprise Cloud, etc.)
• Oversee enterprise IT Operational Expense Budget ($5 million +) and all vendor relationships
• Chair of Global Enterprise Architecture Review Board
• Continuously improved overall system and application performance, stability and flexibility
• Contribute to Global Governance & Strategy From May 2014 to Present (1 year 8 months)
Executive Master of Business Administration (M.B.A.), Finance, General @ Rutgers University From 2012 to 2014 Doctor of Philosophy (PhD) Candidate, Chemistry @ The Ohio State University From 1996 to 1999 BA, Biochemistry @ Colgate University From 1993 to 1996 Cesar Cheng is skilled in: Retail, E-commerce, Team Building, Project Management, Team Leadership, Customer Service, POS, Cross-functional Team Leadership, Leadership, Strategic Planning, Management