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Catalin Dobre

Technical Support Lead @ Oracle

Catalin Dobre Contact Details

Location:
Bucharest, Romania
Work:
Technical Support Lead @ Oracle
Technical Support Engineer @ Oracle
Team Leader @ Stefanini
Education:
Junior Accountant, Economics @ Economics Highschool
About:

Technical Support Lead @ Works to continuously improve operations, processes, and the customer experience for Oracle RightNow’s customers and community members. Guides staff to ensure thorough understanding and application of processes necessary to deliver world class customer service. Monitors service requests assigned to customer service agents to coach employees and improve the customer experience. Point of contact 

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