Caroline Laroche’s Email & Phone

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Caroline Laroche

Director of Front Office @ The Peninsula Hotels

Caroline Laroche Contact Details

New York, New York, United States
Director of Front Office @ The Peninsula Hotels
Director of Guest Relations @ The Peninsula New York
Senior Guest Relations Manager @ The Peninsula Hotels
Master's Degree, Human Resources Management @ Psychology and Sociology Institute, France

Guest Relations Manager @ From October 2015 to Present (3 months) Guest Relations Manager @ • Ensure and provide flawless, upscale, professional and high class guest service experiences. • Actively listen and resolve guests’ complaints by working in tandem with other departments and following up with guests. • Respond to guests’ needs and anticipate their unstated ones. 

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