Forward thinking management professional who likes to shake up the status quo with leadership, a mix of technical know-how, interpersonal savvy, and strong analytic and communication skills having assisted both Front Office and Housekeeping departments. I like to execute ideas. Without it those ideas are just words in a binder. I try to do one thing a day no one else will do. You might not be recognized that same day. After a year maybe you'll be special.

Director of Housekeeping @ Part of the pre-opening team in charge of opening a new luxury boutique hotel in lower midtown with a big time restaurant and celebrity chief. Most days I'm usually covered in white construction chalk running around to organize an entire building from ground up with the help of designers, construction crews, my-out-of this-world-amazing-staff, and Interstate Hotels & Resorts management. More to come soon. Stay tuned! From September 2015 to Present (4 months) Front Office Manager, Solicitous Pleasing Quick-Witted Ninja, Idea Wrangling Enthusiast @ Ames @ - Still an ambitious idea machine seeking new challenges - Assisted in the transition between old and new management group - Strong client following and interpersonal relationships with many frequent corporate guests - 2014 winner of Best Boston Hotel for General Excellence - Boston Magazine - 114 room elegant hotel in the historic Ames building in downtown Boston - A sponsor of Boston Calling music Festival - Help Director of Revenue in placing in third party rates, negotiated corporate rates, and manage inventory of rooms - balance house - Manage all guest account receivable questions, disputes, refunds, and settle house accounts - Coordinate VIP guest requests and amenities with concierge - Prioritize group arrivals, rooming lists, gift bags, and coordinate with Housekeeping Director to rush rooms for early arrivals From August 2013 to Present (2 years 5 months) Front Office Big Dog. Solicitous Pleasing Quick-Witted Ninja. Idea Wrangling Enthusiast. @ - Brand Ambassador - Conflict resolution - Balanced A/R accounts, settled credit cards, day-end close, prepared and submitted daily department packet reports, - Embracing return guests and fostering new ones - Morgans loyalty program, - "Stars of the Industry" award in Guest Relations & Special Events from The Massachusetts Lodging Association - AAA Four Diamond award. - Top honor among all Morgans Hotel Group properties for guest satisfaction three years in a row. From June 2012 to August 2013 (1 year 3 months) Overnight Manager @ -The unofficial Red Sox hotel with 116 rooms - Manage all 3rd party billing, balance A/R accounts, settle credit cards, night audit day-end close - Impromptu housekeeping/security - Yield management and revenue analysis reports created and submitted to GM - Fire alarm panel trained, many false alarms From December 2011 to June 2012 (7 months) Front Office Agent @ - Upper end luxury world class 148 guest rooms and a separate residence home to some of Boston's most biggest people and influences. - Provided room escorts to guests, in-room orientation, daily front desk duties, acting as gentile as possible with royalties, dignitaries and the like. - Assisted in winning the hotel's coveted Forbes fifth star (making it one of two hotels in all of New England with a coveted Forbes Five-Stars - the other than being Four Seasons Boston Common). - Only New England hotel with a Forbes Five-Star hotel award, Forbes Five-Star Spa, and AAA Five Diamond award. From August 2011 to December 2011 (5 months) Guest Relations Coordinator @ - 338 room trendy designer hotel in the Meatpacking District with it's distinctive Standard Grill restaurant, German Biergarten, Living Room cocktail lounge, and the world famous Top of the Standard club and Le Bain bars and nightclubs. - Weaving my personal brand with the company brand to create interpersonal relationships with guests, VIPS, and big names, Liaison to clubs, events, hotel facilities, accommodate guests needs upon request, exceeding expectations. From November 2010 to August 2011 (10 months) Primetime Intern, The Rachel Maddow Show @ - Worked closely with team Producers researching and working on production elements for live talk oriented programming, - Copy-edit news scripts, produce graphics, VO’s, and SOT’s, answering phones, printing scripts, logging tapes, retrieving video, researching story ideas From September 2008 to October 2010 (2 years 2 months)

Bachelor of Arts (BA), Political Science and Government @ Columbia University in the City of New York From 2007 to 2010 Pre-Medicine/Pre-Medical Studies @ Massachusetts College of Pharmacy and Health Sciences From 2006 to 2007 Bryan Fox is skilled in: Public Speaking, Revenue Analysis, Front Office, Hotel Management, Hospitality Industry, Hotels, Video, Rooms Division, Micros, Public Relations, Yield Management, Customer Satisfaction, Management, Hospitality, Customer Service