Delivery Manager @ From September 2015 to Present (4 months) IT Project Manager @ From May 2014 to September 2015 (1 year 5 months) IT Project Manager @ • Managed multiple software development and process improvement projects that significantly increased productivity by automating processes and resulted in substantial cost reductions
• Directed integrations with multiple other Xerox departments to create web services that would retrieve data required by the business for specific projects
• Managed offshore vendor and multiple project resources, ensuring that all deliverables are completed on time and of high quality
• Acted as the main point of contact for business partners and took on a consultancy approach when interfacing with the business
• Create and execute project plans, manage project budget, scope and change requests, and supervise the areas of business requirements, solution design, development, testing and deployment
• Acted as the IT Service Group Coordinator; managing all Change Requests and initiatives that are not tied to projects From January 2013 to May 2014 (1 year 5 months) Greater Chicago AreaBusiness Consultant / Associate Project Manager @ • Implemented Infor M3 Enterprise Resource Planning (ERP) software at client sites
• Consulted clients on best practices, process improvements and performed application training to end users
• Performed requirements gathering, developed business process documents and other duties pertaining to business systems analysis
• Assisted Sr. Business Consultants on the development of test cases and functional specifications
• Managed and facilitated end user UAT resulting in sign off on correct system functionality
• Assisted multiple Sr. Project Managers and Practice Directors with forecasting, budgeting, timesheet approval, resource planning, expense approval and various project management tasks
• Managed all issues and incidents at a global project with focus to achieving proper resolutions in a timely manner From June 2012 to January 2013 (8 months) Greater Chicago AreaEnterprise Technology Integration Intern @ • Selected as one out of 30 from a pool of over 500 candidates for the IT Internship Program
• Worked as a Project Analyst to assist the project team responsible for deployment of a Voice Biometrics system to over 30,000 employees
• Responsible for creating a production roll-out schedule for all employees worldwide and performing sensitivity and regression testing
• Directed the administration and project teams throughout a User ID modification process From June 2011 to August 2011 (3 months) Greater Boston Area
Master's Degree, Information Technology Management @ DePaul University From 2012 to 2014 Bachelor's Degree, Computer Information Systems @ Fitchburg State University From 2008 to 2012 Bryan Canter is skilled in: Business Analysis, Requirements Gathering, Software Implementation, Process Improvement, Project Management, SDLC, ERP, Cloud Computing, Enterprise Software, Business Process Improvement, Delivery Management, Vendor Management, IT Management, Information Systems, Consulting