Bob Mendonsa's Email Addresses & Phone Numbers

Bob is an accomplished, innovative and Human Resources and Organizational Development leader who has consistently delivered results for organizations in roles as the HR/OD leader and as an external consultant. A gifted leadership trainer, mentor and coach, Bob has repeatedly used these talents to develop mediocre HR departments into extraordinary teams and by leading cultural change efforts...

Bob is an accomplished, innovative and Human Resources and Organizational Development leader who has consistently delivered results for organizations in roles as the HR/OD leader and as an external consultant. A gifted leadership trainer, mentor and coach, Bob has repeatedly used these talents to develop mediocre HR departments into extraordinary teams and by leading cultural change efforts that have been praised as “transformational.” Bob has brought positive results to a variety of companies in various industries, including technology, nonprofits, telecom, healthcare, manufacturing, start-ups, financial services and education. Simply stated, Bob’s credo is that organizations thrive when fueled by engaged people who know how to have fun, invest the time in continuous learning and take responsibility for themselves and their organizations. Bob uses this philosophy to integrate the “people side” functions of the business with the organization’s vision and goals. Some of Bob’s specific areas of excellence, include: • Leadership Development • Organizational Development • Developing Learning Organizations • Leading and Sustaining Change • Building Employee Engagement • Designing and Managing Total Rewards Programs (Compensation & Benefits) • Talent Acquisition & Talent Development • Performance Management • HR Operations: Policies & Procedures • Organizational Development & Training Bob holds a Master’s Degree in Public Administration & Organization Development and a BA in English. He is also a published author, accomplished speaker and trainer and holds numerous certifications, including a SPHR, Myers Briggs Certification, Strong Interest Inventory Certification and certification in the Center for Creative Leadership 360 suite. In addition to his consulting work, he is currently serving as Human Resources Director for Wellspring Family Services. Bob welcomes all relevant conversations and can be reached at [email protected] hrdifference.com.Human Resources Director @ Leading all HR functions, a major leadership development program and related organizational development efforts. From April 2013 to Present (2 years 9 months) President and Senior Consultant @ The HR Difference provides a new perspective on the people side of the business by integrating HR, OD and Training in all of our work. We offer HR Project services, OD Consultation, Training (Design and Delivery) and Coaching services. Recent projects include mentoring training for Snohomish County, strategic planning facilitation for McKesson EFCU, organizational development coaching for HR professionals and executive search for Radia. From July 2012 to Present (3 years 6 months) Chief Human Resources Officer @ Responsibilities: Human Resources, Organizational Development and Training for a growing health care and technology (software) company in the Northwest. • Designed and implemented an organizational development plan focusing on employee engagement, leadership development, physician-staff collaboration, process improvement and competency identification. Introduced and facilitated implementation of the company's 360-feedback program for physician and staff leaders, using Center for Creative Leadership instruments. Plan worked seamlessly with corresponding HR initiatives. Results: satisfaction levels above norms, voluntary turnover reduced to 7%, numerous operational achievements. • Designed and implemented Radia University, offering courses and educational resources in the areas of leadership, communication, service and professional development. • Implemented succession planning for physician leadership. • Completely revamped the company's benefits offerings, reducing PEPY costs from $13600 to $9300 in one year while maintaining high levels of employee satisfaction. • Rebuilt the company's recruiting processes, introducing competency-based behavioral interviewing, pre-hire assessments and interviewer training. Reduced time-to fill to 30 days for non-exempts, 41 days for exempts. • Served as the company's executive and technical recruiter. Hired Chief Administrative Officer, Director of Finance, IT Director and Software Developers. • Restructured the company's staff-side compensation structure, implementing processes to guarantee market-based pay. • Redesigned and implemented a more user-friendly set of HR policies. • Oversaw the implementation of two HRIS (ABRA and ADP). From June 2007 to August 2012 (5 years 3 months) President and Senior Consultant @ Responsibilities: Founder and leader of a boutique consulting firm providing full-spectrum services in Human Resources, Leadership Development, Organizational Development and Training. Repeat business rate of 81%. • Benefits: Implemented full-scale health benefits and retirement plans for three clients. • Career Development/Succession Planning: Designed and implemented career development and succession planning programs for two clients. • Compensation: Designed and implemented total compensation strategies for two clients, covering base, variable, stock options and executive stock purchases. • HR Process and Policy: Designed and developed all HR-related policies for three clients. • Interim Roles: SVP of HR and OD for global software firm (2002-2003); Recruiting Director for wireless firm (2000); OD Consultant for higher education institution (2006). • Leadership Development: Designed and delivered five full-spectrum leadership development programs and two first-line leadership programs for clients. • Organizational Development: Designed and delivered culture change programs integrated with leadership development. Managed M&A process for software industry client. Facilitated several strategic planning sessions for various clients. • Performance Management: Designed performance management systems integrating competency identification and assessment with KPI’s and accountability processes. • Recruiting: Built and managed a recruiting team for a wireless industry client, reducing requisition backlog by half in a tight labor market. Recruited HR leaders for clients in multiple industries. • Team Building: Designed and facilitated numerous team-building programs for executive teams, nonprofit boards and various departments. • Training: Designed and delivered courses for several clients in sexual harassment, change management, leadership topics, group dynamics, diversity, innovation, presentation skills, sales skills, career management and more. From January 1996 to May 2007 (11 years 5 months) SVP Human Resources & Organizational Development @ Took a break from my consulting work to serve as top HR/OD executive, overseeing major company-wide initiatives in the areas of leadership development, team building, total rewards, employee relations, culture change, recruiting/talent acquisition, diversity, and HRIS. We provided services to 420 associates in seven U. S. locations, Europe, and Asia-Pacific. From September 2002 to November 2003 (1 year 3 months) Vice President, Organizational Change Group/Human Resources @ Constantly expanding role culminating in leadership of HR, Training and OD for North America. Significant achievements in leadership development, compensation, benefits, HR operations, employee relations, organizational change and training. Staff expanded from 10 to 30. Responsible for U. S., Canada, Mexico; HQ in Paris. From November 1989 to January 1996 (6 years 3 months) MA, Public Administration, Organizational Development @ California State University-East BayB. A., English @ San Jose State UniversityWilcox High School Bob Mendonsa is skilled in: Organizational Development, Leadership Development, Team Building, Retreat Facilitation, Strategic Planning Facilitation, Change Management, Organizational Change, Compensation, International Business, Start-ups, Training & Development, Training Delivery, Training Design, Benefits, Employee Relations