Arabic speaking experienced business manager with a global mindset and a burning ambition to lead. Basic qualification as Engineer, Post Graduate in Management & with experience of more than 15 years primarily in Business Development, Account Management, Consultative Selling and Customer Care. Have developed a good understanding of Professional and Innovative Services and Solutions while working with and representing major market leaders like Oracle, Amadeus, SAP, IBM, Orange Business Services (SITA Equant – France Telecom). Selling Complex Solutions in areas including Business Applications/Software, Infrastructure, Contact Centers, Consultancy and Outsourcing related to Banking & FSI, Public, Higher Education and Research, Telco, Automotive, Travel, Transport and Tourism, Oil & Gas Industries. Specialties: I Help People Buy!

Territory Manager @ Enterprise Performance Managament From June 2015 to Present (7 months) Advisor @ Business Advisory Career Coaching Helping Executives, Start-ups and Corporations reach higher business potentials! Interested in: 1. Building long-term, mutually beneficial professional relationships; 2. Compelling, specific and relevant ideas/opportunities; 3. Collaborating with those who are kind, committed and act with high integrity. References: Acadox Electronia Equant Integration Services CNC... From August 2003 to Present (12 years 5 months) Corporate Accounts Sales Manager @ Established strategic relationships with Corporations in order to develop mutual business opportunities, either directly or via Amadeus Re-Seller channels. Country Wide Coverage. Direct and In-Direct Sales Management. Alliances and Partnerships, Cloud, BI/Analytics, Custom Solutions, Consulting Services.. Over 7,200 corporations worldwide utilize Amadeus’ corporate technology solutions to manage their global programmes more efficiently and cost-effectively, integrating all elements of their programmes into one intutive and easy-to-administer solution. This allows mainly business travellers to plan, personalise and purchase their trip while remaining compliant with the global policies. Customers include Saudi Aramco, TetraPak, BAE Systems, Philip Morris International, Nokia Siemens Networks, Volvo, Nordea Bank, Cemex, Daimler, France Telecom, Bosch and Total. Extensive SAP Integration and joint Labs (for SAP Cloud for Travel and Expense & for SAP Travel Management) - http://www.amadeus.com/blog/17/06/sap-and-amadeus/ www.amadeus.com/corporations From January 2014 to April 2015 (1 year 4 months) Sales Account Manager @ As the world's leading provider of business software, SAP delivers products and services which help accelerate business innovation for its customers. We believe that doing so will unleash growth and create significant new value – for our customers, SAP applications and services enable more than 195,000 customers worldwide to operate profitably, adapt continuously and grow sustainably. SAP MENA is recognized as a strategic market for SAP and in March 2012, SAP announced a four-year additional investment plan to up-skill local talent, shape the next generation workforce and drive sustainable innovation and growth across the region. My role was: Managing Consulting Services Sales into major accounts in Saudi Arabia. As a Client Partner, I used to provide leadership and management predominantly around consulting offerings and project delivery. I collaborate with team members (Software sales and solutions architects) in the development and presentation of customer solutions. I established and maintained successful relationships with the customer especially with the C-Levels, ensured by their references and customer satisfaction Professional management of opportunities and bids, as well as account plans together with the VAT. Effective management of the relevant SAP partners. I do participate in a team-selling environment while maintaining Personal Order Entry (bookings), Field Services revenue and profitability, Customer satisfaction and references. Sales and Relationship/Account Management with respect to: Business Transformation Services (Strategy, Value and Change Management) Premium Engagements (SafeGaurding, ActiveEmbedded, MAXAttention) Custom Development (Innovation) Education and Training Expert Consulting (HANA, Mobility, BI, Strategy Management, DataBase and Technology, Cloud Computing, ERP, CRM, SRM, SCM..) From March 2012 to November 2013 (1 year 9 months) Major Accounts Manager @ SBM is IBM's General Marketing and Services Representative. I was covering the Western Region’s focus accounts / territory through business development, sales, account management and marketing activities. Managing the total customer relationship with IBM major clients. Acting as the key integrator who leads the SBM/IBM’s team in managing all business activity with the major clients. Responsible for maintaining senior executive relationships and for complete end-to-end sales management with the client organization, including identifying and developing opportunities for IBM to pursue. Accountable for sales quota attainment and for customer satisfaction with the sale and offerinngs From June 2007 to February 2012 (4 years 9 months) Manager, Advisory @ Handled Major Saudi Accounts from relationship, sales and delivery dimensions. Reporting to the Senior Director Telco Advisroy. I also had consultants reporting to me and was part of the talent selection committee. • Conducted Presentations, carrying Selling activities and business development • Directed the Account Team to deliver best in class services to the Client, maintaining satisfaction and maximizing revenues. • Developed entrepreneurial style to grow business, running a "tight ship" while ensuring sales targets are met. • Experienced personally the actual delivery and advising on complex projects and programmers. Balanced customer demand, quality delivery, profitability and resource commitments. • Acted as support to project manager, engagement manager, bid manager fully involved in wide-ranging activities from planning and organizing to driving project execution and guiding and directing team members. From 2007 to 2007 (less than a year) Senior Account Manager - KSA @ 2004-2006 as Senior Account Manager for KSA • Acted as the prime interface for all Country Account Management, business relationship development and commercial matters for a Strategic Key Account (Multimillion Dollar). • Business development /selling activities to maximize new business in the account and aiming to achieve and sustain customer satisfaction. • Formulated Account Development Plans to develop sales opportunities • Proved my ability to operate at senior management level to secure high value sales as well as at lower levels throughout the organization. Have been able to spot, open up and develop solutions using a consultative sales approach. • Over-achieved targets sometimes even up to more than 100%. • Developed the overall business relationship at CXO level on a strategic basis. • Managed the Account Team which consists of a Project Manager, a Service & Operations Manager, Business Solution Technical Designer and a Dedicated Customer Support Centre on the day-to-day issues and on specific on-going projects. Over looking Complex Service Delivery. • Worked with Bid Team to prepare Business Cases, get it approved by Internal Project Approval Board before actual Tender is finally submitted. • Worked extensively with INS (Former Deloitte, now BT Global Services) 1998 – 2003 Worked in Supervisory Level with SITA Equant JV (Now Orange Business Services) Operations and Client Servicing. This included proper diagnostics and intervention / follow up with the vendors, site engineers, suppliers and professional interface with the customers to resolve service problems at Senior Management Level. Handled Configuration related to Service Delivery and coordinated with Managed Services Departments and logistics to get Territory based post-sales activities professionally provisioned. From April 1998 to September 2006 (8 years 6 months)

PGD, Management Development Programme - REDC @ LUMS From 2011 to 2011 Post Grad, Management @ Executive Training Center - Souks Consulting From 2002 to 2003 Bachelor of Engineering, Elect./Telecommunications @ National University of Science and Technology From 1995 to 1998 High School, Pre-Engg. @ Pakistan Embassy School Jeddah - PESJ From 1981 to 1994 Bilal MALIK is skilled in: Negotiation, Communication, Client / Accounts Relations, Cloud Computing, Solution Selling, Account Management, CRM, Business Development, Telecommunications, Professional Services, Strategy, Business Intelligence, Outsourcing, Management, Sales