CEO of Sparked.com - using predictive analytics and personalized interventions to help companies reduce churn. Previously, lead engineer at The Main Quad, acquired by Student Advantage; tech lead for The North Face's consumer web site for five years; CTO at SaaS startup with clients including Sam Adams, Hyundai, Old Navy, IBM, The Sierra Club, and Scion; Executive, coder, and founder with specialty in big data, mobile, and product development. Proven ability to build teams and implement Agile software development methodologies. Driven in the pursuit of craft, rapid user growth, and sweet user experiences. Early into mobile (2001). Specialties: Product design and development Big data Predictive analytics Brand engagement Mobile applications Immersive interfaces Viral growth Agile development methodologies

CEO @ Sparked's Retention Radar helps companies reduce customer churn. It's a machine-learning powered analytics engine that predicts which customers are likely to stay, which are headed out the door, and then shows the specific factors, behaviors, and patterns that drive churn and retention. On the basis of this analysis, Sparked helps companies run interventions early in the customer lifecycle to prevent attrition and enhance customer success. Some of the world's top companies currently use Sparked products including Kraft Foods, Barclays, UnitedHealth Group, Deloitte, Genentech, the CDC, and the U.S. State Department. Funded by True Ventures and Kapor Capital. CTO from 2008-2011 CEO as of June 2011 From August 2008 to Present (7 years 3 months) San FranciscoManaging Director @ 415, Inc. develops web and mobile solutions that deliver unparalleled user experiences and return on investment. 415's solutions have vaulted organizations such as the San Francisco Symphony, BART, Robert Mondavi, Sony Playstation, and KQED to the top of their class. Responsible for managing many aspects of daily operation including business development and project life-cycle management for clients such as: * Heller Ehrman LLP * San Francisco Symphony * International Fund for Animal Welfare * Women's Funding Network * California Dance Network * Carfax * Peninsula Open Space Trust * Working Assets (Credo) * Arrowood Winery * Kamala Harris (DA of San Francisco) From June 2004 to July 2008 (4 years 2 months) San FranciscoChief Technology Officer @ DFILM offered SaaS marketing software to major brands - and was one of the first companies to launch a mobile-connected app for a brand (Calvin Klein in 2001). Responsible for technical development of two major software initiatives. The first was the creation and development of the DFILM MovieMaker which allowed Web visitors to make and send short online films. Upon launch, the software attracted over 2 million users in its first two months. It was subsequently white labeled and licensed by Sam Adams, Old Navy, IBM Asia, the Sierra Club, and Hyundai. The second initiative involved the development of a mobile messaging application. "Smac Mobile Messenger" launched on the iMode system in the Netherlands on KPN's wireless network in 2001. This application allowed users to create and send animated cartoon messages. From February 2001 to April 2003 (2 years 3 months) Principal & Technical Lead @ Akimbo Design developed and managed the consumer-facing Web sites for The North Face, Beringer Vineyards, California Pizza Kitchen and completed award-winning projects for Nokia, Sony Pictures, MGM, Calvin Klein, and Macromedia. The company produced three Web design books, won dozens of awards, and had work featured in major media publications such as Newsweek, the New York Times, Washington Post, and USA Today. Responsible for sales, technical strategy, and technical implementation. From January 1997 to February 2001 (4 years 2 months) Software Developer @ Started as Software Engineer and then became Lead Software Engineer. TMQ launched one of the first online communities for college students. As Lead Software Engineer was responsible for technical development of the core platform and applications. The Main Quad was acquired by Student Advantage in 1997 From June 1995 to February 1997 (1 year 9 months)

BA, Anthropology / Science Technology & Society @ Stanford University From 1992 to 1995 Vassar College From 1991 to 1992 High School @ Germantown Friends School From 1987 to 1990 Ben Rigby is skilled in: Software Development, User Experience, Experience Design, Design Strategy, PHP, Mobile Applications, Mobile Strategy, Social Computing, Crowdsourcing, Text Messaging, iPhone, Agile Project Management, Agile Methodologies, Web Design, CSS, Entrepreneurship, jQuery, JavaScript, LAMP, HTML 5