Human Resources Advisor @ From February 2015 to Present (9 months) Greater Philadelphia AreaEmployment Relations Representative @ • Manage Employee Hotline calls for closure to ensure the appropriate investigation was completed, documentation attached, and responses provided • Support ER Directors/Attorneys in reviewing language in RFP bids as it relates to employment related topics for new or existing business • Research federal, state and local employment laws as needed to help develop corporate policies and notifications for field managers • Assist in maintaining Aramark’s internal Employment Relations website • Collaborate with the Senior Operations Field Manager by acting as a point of reference for the Aramark H.I.R.E.S process through: management of the I-9 Express and E-Verify systems, pulling and analyzing reports, updating user access, updating information provided in re-verification due reports, troubleshooting questions from system users, and keeping up to date on relevant federal, state and local laws relating to background check and Form I-9 compliance • Review and revise Affirmative Action Plans for the Corporation by coordinating with Aramark’s third party vendor to ensure that the scheduled output is met and that all updated documents are included • Create and update trains as needed, which includes recording compliance-related presentations for on-demand viewing • Present live and virtual trainings on various employment law related topics including, but not limited to, Investigations, Aramark H.I.R.E.S, I-9 Compliance, etc. • Attend and participate in training opportunities: Conducting an Effective Internal Investigation, Employment and Labor Relations Institute, Background Screening Process, Completing the I-9 and E-Verify Process, Managing a Customer Service Environment, etc. From June 2014 to February 2015 (9 months) Greater Philadelphia AreaRegional HR Associate @ • Manage and respond to a high volume of inquiries from 350+ field managers in a timely manner • Maintain the new hire process from post-offer through onboarding for all salaried managers • Oversee the severance process for the region; create severance letters, coach managers on delivering severance to employees, maintain the termination record of the employee in the HR system, track and submit payroll for the severed employee • Handle FMLA and general leave of absences for all employees in the region • Support the Regional Human Resources Director and Finance Director to ensure the team is advised on employment costs effecting the region • Prioritize pressing matters during the absence of the Regional Human Resources Manager and Director to ensure their absence does not distress the business (i.e. delegating Hotline calls, responding to employment relations issues from field managers, etc.) • Coordinate monthly Interview Days in an effort to create a pipeline of candidates for the region • Submit and manage payroll for 25+ managers • Complete general administrative duties including employee record maintenance in HR system, personnel file upkeep, processing of EPAs, etc. • Supervise travel needs for all employees through the BTA and manage the reconciliation of those expenses • Attend and participate in training opportunities: Conducting an Effective Internal Investigation, Employment and Labor Relations Institute, etc. From June 2012 to June 2014 (2 years 1 month) Greater Philadelphia AreaAdministrative Associate @ • Managed administrative functions for the Vice Presidents of Strategic Solutions, Marketing and Food & Beverage, such as scheduling meetings, arranging travel and hotel accommodations, and screening telephone calls as necessary • Assisted with HR-related job duties (i.e. interviews, new employee orientations and I9 verifications) • Organized and actively participated in meetings by preparing and facilitating agendas, making logistical arrangements and taking notes as needed • Submitted payroll and tracked vacation for the Vice Presidents and their direct reports • Served as a liaison between the executive team and the staff/clients; prepared and sent time sensitive correspondences, gave direction and guidance, and coordinated projects • Prioritized pressing matters during the absence of executives so all were handled in a manner that minimizes the effect of their absence (i.e. processing of EPAs, I9 Reports, Salary Change Approvals) • Created employee reports as requested by field managers • Maintained employee training records in the Learning Management System and closed out employee hotline calls by completing the necessary forms • Processed expense reports and payment of invoices • Coordinated office services and functionalities (i.e. supplies, visitors, email distribution lists, staff directories, etc.) • Attended and participated in training opportunities: Train the Trainer, LMS Coordinator Training, ARAMARK H.I.R.E.S Overview, Background Screening Process, Electronic I9, Completing the Form I9 and E-Verify Process, Managing a Customer Service Environment, etc. From December 2010 to June 2012 (1 year 7 months) Leasing Consultant @ •Carried out office administrative activities (e.g., accepted key releases and resident packages, entered information on computer database, etc) •Answered telephone calls, internet inquiries, and in-person requests from prospects with the purpose of leasing an apartment home; performed follow-up action(s) for every prospect •Completed all required paperwork accurately, professionally, and timely that is associated with leasing, service, and satisfaction •Performed bookkeeping and financial activities (e.g., calculated monthly and prorated rents, prepared letters for delinquent payments, etc) •Executed the fundamental actions of an assistant manager (e.g., posted rental payments, calculated late payments, filed on delinquent accounts, etc.) •Managed marketing activities for the community •Created monthly newsletters for residents informing them of important community news and activities •Utilized sales tools including: rapport building, qualifying, closing during each sales interaction/presentation •Achieved daily, weekly, and monthly individual leasing goals to contribute to team/property leasing targets From September 2007 to February 2010 (2 years 6 months)

BA, Psychology @ Gettysburg College From 2003 to 2007 Barbara Creveling is skilled in: Recruiting, Training, Management, Customer Service, Human Resources, Time Management, Payroll, Interviews, Employee Training, Hiring, Onboarding, Employee Relations, New Hire Orientations, Leadership, HRIS, Sales, Event Planning, Team Building