Arzu Umur’s Email & Phone

Arzu Umur Contact Details

Hong Kong
Standard Chartered Bank @
Head of CRM - Central & Eastern Europe (CEE)- First VP @ UniCredit Bank Austria AG
Yapı Kredi @
@ İstanbul Bilgi Üniversitesi

Passionate in all area of CRM and CEM. 15 years solid experience in Data Management, Analytical CRM, Operational CRM, Campaign Management. Expert in CRM road map development and implementations and adopting CRM culture to companies. Managing 2 big CRM roadmap and implementation program. - Segmentation and Segment Strategies - Customer Management - Customer information file, data quality 

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