Dynamic, results- oriented Senior Technology Executive with 20+ years of proven track record of leadership in designing, developing and delivering mission critical, enterprise wide IT systems worldwide.
Extensive C-level engagement both internationally and within the US.
With the following core areas of expertize:
- Designing, Development and Implementation of Complex IT solutions (Agile Development)
- Building and managing Global Teams
- Globalizing Products / Solutions
- Consulting
- Deep Airline systems experience
- Establishing strong project / program governance
- Product Marketing and Management (Roadmap development & management)
- Managing Innovation and Launching new solutions / products
- Java, XML, SOA, SaaS, Data Analytics, Mobile & Web Development
Senior Director, Delivery Executive @ Senior Delivery Executive responsible for :
• The delivery of Implementation & Consulting services for a multi-million dollar program that includes all Sabre Solutions purchased by airberlin. Includes SabreSonic PSS and Cloud based decision support systems relating to Network Planning & Scheduling, Revenue Integrity.
• Building and nurturing executive level relationships and working closely with the CIOs to ensure the successful delivery of Sabre systems and Value realization.
• Engaging in technical solution feasibility discussions and scope management
• Navigating both the customer and Sabre organizations to efficiently achieve program objectives
• Providing Technical leadership for the integration of customer systems with Sabre systems including CRM Loyalty systems, Accounting systems, Catering systems etc. (MQ, ESBs)
• Establishing Program Governance to assess program health and KPI's for monitoring changes to Scope, Cost and Schedule. Provide guidance to the PMO teams budget planning and forecasting, (CapEx)
• Providing leadership and mentoring to a global implementation team of 80+ members
• Establishing and running a Steering Board with CEO, COO, CFO, CIO and Stakeholder SVPs on the customer side as well as an internally with senior Sabre leadership From October 2013 to Present (2 years 3 months) Senior Director, Enterprise Program Management & Implementation Consulting @ • Established and led a team of senior program managers to run large enterprise wide programs. Established strong process discipline and program governance. Coached team on structuring and managing C-level engagement.
• Assembled and led a team of senior airline consultants to assist customers smoothly implement enterprise wide systems into their businesses leveraging current available technology.
• Established Key Performance Indicators (KPI) in consultation with the customer airline to measure the airline’s efficiency and productivity.
• Established an Integration Practice as part of implementation services to assist customers to integration the Sabre solution into their IT environment. This required having deep business understanding of an airlines business processes and current available technology.
• Mentored and coached consultants and program managers around airline business processes and team leadership.
• Scaled the business using consistent, repeatable delivery processes. (Playbooks). From 2009 to 2013 (4 years) Dallas/Fort Worth AreaDelivery Executive, Enterprise Implementations @ • Responsible for the delivery (P&L) of a $50 million enterprise wide implementations & consulting effort deployng multiple solutions and services at Vietnam Airlines, WestJet, Volaris etc.
• Built executive relationships and ensured high degree of collaboration between customer, vendors and Sabre
• Provided leadership and governance to the global implementation team around business domain, consulting led delivery, change management, project management & technical infrastructure.
• Prepared the customer to receive the Sabre Solution. Assist the customer with the required change management process.
• Established and led Executive Steering Meetings to assess project health and progress. Monitor changes to Scope, Cost and Schedule. From 2008 to 2009 (1 year) Delivery Director, Planning and Scheduling Products @ • Delivered 56% profit on a revenue of $30 million for 2007 – highest in the Sabre Airline Solutions Division.
• Assembled an effective global team supporting 105 customers worldwide. Delivery team members based in USA, Uruguay, France, Germany, Italy, China, India and Thailand.
• Integrated the Consulting and Delivery teams in the evolution from a product centric to a solutions centric organization. Created & Marketed implementation services including Build-Operate-Transfer (BOT).
• Established - Tiered Service Level Agreements (SLA’s). From 2006 to 2008 (2 years) Dallas/Fort Worth AreaManaging Director & Regional Delivery Executive - Sabre Airline Solutions China @ • Established and managed a Sabre office in Shanghai – with P&L responsibility. This was a strategic objective for the company and provided immediate ROI with increased Sales, delivery capability and customer satisfaction in the region.
• Recruited talent from local universities and the airline industry in China.
• Built and Developed strategic executive relationships providing up-selling opportunities in APAC. Air China multi-million dollar Operation Control Center (OCC), All Nippon Airlines, Nippon Cargo Airlines, Kingfisher Airlines
•Turned around challenging projects at Malaysian Airlines, Jet Airways, China Airlines, Jardines, Thai Airways, Air China, Air New Zealand and Virgin Blue leveraging executive relationships.
•Provided delivery oversight for the portfolio of Sabre solutions in the APAC region. Acted as a level of escalation and liaison between Delivery and Sales & Account teams to improve customer satisfaction. From 2004 to 2006 (2 years) Director - Product Marketing and Management @ Managed Product P&L. Created and executed a comprehensive business plan. Organized and executed marketing campaigns Created Sales collateral and ROI models. Envisioned, designed and managed the roll out of new modules worldwide.
Led strategic sales effort at Virgin Blue, Singapore Ailrines and China Airlines. From 2002 to 2004 (2 years) Dallas/Fort Worth AreaDevelopment Director , Crew and Ops Products @ Increased team velocity , product quality and customer satisfication with the use of "Agile" practices.
Innovated a drag-and-drop GUI for Aircraft and Crew management From 1999 to 2002 (3 years) Dallas/Fort Worth AreaSabre Project Director - Integrated Systems Operations Control Center @ The integrated SOC included Flight Planning, Crew Planning and Tracking, Aircraft Tracking and Irregular Operations handling. A complex implementation with business process re-engineering and impacting other 3rd party systems. A strong program governance and change management process was established and followed.
Adopted “Agile” development practices resulting in increased team productivity, product quality and customer satisfaction From 1998 to 1999 (1 year) Dallas/Fort Worth AreaSabre Senior Consultant @ Senior Software Engineer building Sabre AirCrews crewing system for planning and tracking. Responsibilites including collecting requirements, designing and coding. From 1995 to 1998 (3 years) Dallas/Fort Worth AreaSabre Senior Consultant @ Developed and Implemented a Pricing system for Swiss Air to montior and react to their competitors filed fares via ATPCo.
C++, Oracle, X-Motif on HP platform From 1993 to 1995 (2 years)
Master of Science (M.S.), Computer Science @ Texas A&M University From 1991 to 1993 Bachelor of Engineering, Computer Engineering @ Maharashtra Institute of Technology From 1985 to 1989 Anupam Bokil is skilled in: Business Process Re-engineering, Agile Methodologies, SDLC, SOA, Consulting, Process Improvement, Airlines, Airports, Aviation, Revenue Analysis, Sabre, Agile Project Management, Operations Research, Pricing Strategy, Project Delivery