Education Account Executive @ - Position Education solutions and learning maps, build relationships, increase customer loyalty and become a Learning Advisor for assigned top accounts
- Responsible for customer satisfaction concerning Education
- Work with the operations team to ensure the handover for delivery and that the public offering covers customers demand
- Build collaborative work relationships with other functions in SAP, and customer and partner organization
- Work together with solution owners and development teams to ensure that customer will get best of breed product.
- Provide regular updates and feedbacks to Industry Manager, and Business Unit Manager From March 2014 to Present (1 year 10 months) SAP HCM Project manager @ Achievement:
SAP HCM Roll-out project (4 business units, more than 8000 employees) was nominated for SAP Quality award in 2014 and got gold in nomination "Large implementation".
Participate in the project planning activities and manage the execution of projects according to plan (Discovery & Evaluation, Initiating to Closing)
• Manage relationship with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables.
• Manage and communicate a clear vision of the project's objectives, and motivate the project team to achieve them; create a project environment that enables peak performance by team members.
• Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external stakeholders to reassess and amend the scope of work requirements, budget and timeline.
• Manage the financial aspects of the project: budgeting and estimate to actual variance.
• Analyze risk, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action.
• Proactively manage project stakeholder satisfaction to position and secure customer reference and success story.
• Position project reviews and effectively manage deployment.
• Mentor project teams to ensure implementation of enterprise project management methodology, standards and processes.
• Coach to clarify assignments and deliverables to project team; review quality of work and manage integration of team members' work; provide performance input to project team members' functional management.
• Participate in the development of project management best practices From November 2013 to March 2014 (5 months) Senior Organizational Change manager @ • Development of OCM methodology for various projects, included in Rosatom portfolio.
• Supporting the processes of OCM.
• Implement change management strategy for the project, including stakeholder management plan, communications plan, and overall change impacts assessment plan
• Manage communication activities to ensure the associates, partners and key stakeholders are informed of program activities, achievements and other news
• Uncover resistance and work to reframe negative perceptions
• Project methodology consulting (PMBoK)
• HR services development (improvement of existing, launching new ones based on SAP HCM, Web services) From June 2011 to October 2013 (2 years 5 months) Head of Internal Communication group @ Achievements:
• Creating the concept of a corporate internal magazine and preparation the pilot release.
• Launching the new corporate portal. From January 2011 to June 2011 (6 months) SAP ERP Project Manager (OCM team) @ • Organization and support of Key/end user education according to Project plan.
• Creating methodology of education process, requirements to documents, used in education (user manuals, business-process charts, presentations, e-learning courses).
• Organizing external education for the Project team specialists and leaders. (SAP courses)
• Project’s intranet portal administration and development.
• Supporting the whole process of organization changes.
• Creating technical requirements for materials, used in Project’s communication, self- design. From April 2010 to January 2011 (10 months) Oracle eBS Project Manager (OCM team) @ Achievements:
• Launching the system of e-learning in entire company (more than 19.000 employees)
• Improving the existing system of internal communications by redesigning materials, changing the style of delivering internal communication information. These activities helped to increase attendance of a corporate portal, to involve stakeholders (users, business-owners) into a project and reduced risks, connected with counteraction to changes.
• Building a new intranet portal (Base of Knowledge), where users of ERP-system could easily find all information dedicated to their role (responsibility) in ERP-system.
• Awarded by the Project Director (01.2010) for the outstanding professional achievements. From March 2008 to April 2010 (2 years 2 months) Senior Direct Sales Specialist @ Achievements:
Following the results of work for the second part of 2006 year awarded by the Director of branch and got a corporate award for KPI's overfulfillment.
Following the results of 2007 year awarded by the Director of branch and got Diploma for professional achievements. From March 2006 to March 2008 (2 years 1 month)
Professional retrain courses, Advertising and Marketing @ Lomonosov Moscow State University (MSU) From 2008 to 2009 Jurist, Jurisprudence @ Moscow University of Ministry of Internal Affairs of Russia From 1999 to 2004 Anton Mavrin is skilled in: Change Management, Management, SAP, Training, ERP, Project Management, Internal Communications, Account Management, Content Development, Key Account Management, Leadership, Human Resources, Staff Training, E-learning, Stakeholder Management